Abstract: The present invention is directed toward providing a system for monitoring events occurring on a networked browser while the browser is processing web page-based transactions and information, wherein the data from the monitoring process is sent to a computer other than the browser on which the transactions are executing and other than the computer from which the transaction was downloaded. Exemplary embodiments of the invention are directed toward a system and method for invoking a monitoring function on a network computer, including the steps of accessing a web page from a web server, updating the web page by inserting a script tag in the web page, wherein the script tag includes location information for a function for monitoring events on a network computer other than the web server, and storing the updated web page on the web server.

Abstract: An auto-discovery system discovers related components of a service operating on a distributed network. This auto-discovery system involves (1) selecting a model of the configuration of the service; (2) determining, from the model, “scope hints” that limit the possible locations of related components; (3) determining a root component of the service; (4) using scope hints to limit the search, to rapidly find related instances of components contained in the root service component; (5) determining whether a quorum of components comprising a distributed service has been discovered; (6) determining the parent service component of each discovered service component by instance matching; and (7) using the instance match information to determine the discovery tree of components that have the structure of the service map, share a common root component, and define a service group. This auto-discovery system efficiently discovers the components of a wide range of services within a distributed environment.

Abstract: A system for predicting system behavior of a managed system includes a measurement module coupled to the managed system to generate measurement data of the managed system. The measurement data include current measurement data and past measurement data. The past measurement data indicate a problem of the managed system. A pattern classification module is coupled to the measurement module to process the past measurement data into a plurality of representative pattern images, and to select a predictor pattern image that best identifies the problem from the pattern images. A pattern matching module is coupled to the pattern classification module and the measurement module to process the current measurement data into a plurality of pattern images using the same image processing technique that generates the predictor pattern image. The pattern matching module also identifies any pattern image that matches the predictor pattern image to predict the problem.

Abstract: The present invention is directed toward providing a system for monitoring events occurring on a networked browser while the browser is processing web page-based transactions and information, wherein the data from the monitoring process is sent to a computer other than the browser on which the transactions are executing and other than the computer from which the transaction was downloaded. Exemplary embodiments of the invention are directed toward a system and method for invoking a monitoring function on a network computer, including the steps of accessing a web page from a web server, updating the web page by inserting a script tag in the web page, wherein the script tag includes location information for a function for monitoring events on a network computer other than the web server, and storing the updated web page on the web server.

Abstract: A system for monitoring system behavior of a managed/instrumented system is described. The system includes a measurement module coupled to the managed system to generate measurement data of the managed system. The measurement data include past measurement data and current measurement data. A store is also provided that stores the past measurement data. A genetic programming module is coupled to the store to evolve the evolved predictor based on the past measurement data and predetermined effectiveness criteria such that the evolved predictor predicts the system behavior of the managed system when supplied with the current measurement data. The genetic programming module genetically manipulates a set of candidate predictors to produce the evolved predictor. A system for generating the evolved predictor is also described.

Abstract: Electronic commerce transaction messages are processed over a network between a client and a server in a highly reliable fashion by establishing a secure or un-secure communications connection between the network client and the network server at an electronic transaction assurance (eTA) system, which is located in a communication path between the network client and the network server. The transaction type is identified in the message and the progress of the transaction is tracked using transaction models. Any failure in the back-end server system or in the network connections is detected and the failure is recovered from using an outcome determination technique. The failure of a node within the eTA system is masked from the network client by formulating an appropriate response and sending it back to the client such that the network client and network server that were using the selected node do not see any interruption in their communications.