Patents by Inventor Jerry A. Stern

Jerry A. Stern has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Call management implemented using call routing engine
    Patent number: 7088812
    Abstract: Call management techniques are implemented using a call routing engine. In the invention the routing engine centrally controls a public network to facilitate implementation of post-routing call processing of a call. The call routing engine provides switching which makes the public network appear as under the control of a virtual switch. Control of the public network by the call routing engine appearing as a virtual switch may implement post-routing call processing of telephone calls.
    Type: Grant
    Filed: May 12, 2004
    Date of Patent: August 8, 2006
    Assignee: Cisco Technology, Inc.
    Inventors: Clifford Atwood, Jerry Stern
  • Call management implemented using call routing engine
    Patent number: 6807269
    Abstract: Call management techniques implemented using a call routing engine are disclosed. In the techniques of the present invention, a public network is centrally controlled so as to facilitate implementation of call processing features, and local switching resources and the public network may be thought of as a single virtual switch for purposes of implementing such features.
    Type: Grant
    Filed: July 20, 2000
    Date of Patent: October 19, 2004
    Assignee: Cisco Technology, Inc.
    Inventors: Clifford Atwood, Jerry Stern
  • Communications system and method for operating same
    Patent number: 5878130
    Abstract: A communications system and method for automatically making telephone routing decisions with "global authority" based upon information gathered in real time from the entire communications system and global optimization criteria. The present invention permits unified central control and management for the entire system.
    Type: Grant
    Filed: April 28, 1998
    Date of Patent: March 2, 1999
    Assignee: Geotel Communications Corp
    Inventors: G. Wayne Andrews, Steven H. Webber, James P. Kelly, Lawrence E. Johnson, Jerry A. Stern, Vincent J. Milano, Jr., Charles R. Davis
  • Communications system using a central controller to control at least one network and agent system
    Patent number: 5848143
    Abstract: A communications system and method for automatically making telephone routing decisions with "global authority" based upon information gathered in real time from the entire communications system and global optimization criteria. The present invention permits unified central control and management for the entire system.
    Type: Grant
    Filed: November 5, 1996
    Date of Patent: December 8, 1998
    Assignee: Geotel Communications Corp.
    Inventors: G. Wayne Andrews, Steven H. Webber, James P. Kelly, Lawrence E. Johnson, Jerry A. Stern, Vincent J. Milano, Jr., Charles R. Davis
  • Communications system using a central controller to control at least one network and agent system
    Patent number: 5546452
    Abstract: A communications system and method for automatically making telephone routing decisions with "global authority" based upon information gathered in real time from the entire communications system and global optimization criteria. The present invention permits unified central control and management for the entire system.
    Type: Grant
    Filed: March 2, 1995
    Date of Patent: August 13, 1996
    Assignee: GeoTel Communications Corp.
    Inventors: G. Wayne Andrews, Steven H. Webber, James P. Kelly, Lawrence E. Johnson, Jerry A. Stern, Vincent J. Milano, Jr., Charles R. Davis