Patents by Inventor Jerry Xie

Jerry Xie has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • ADMINISTRATION SERVICES FOR MANAGING GROUP FEEDBACK
    Publication number: 20240112143
    Abstract: A method of implementing administrative services for managing group feedback is disclosed. A selection of a feedback visibility setting for a feedback message from a plurality of predefined feedback visibility settings is received via a give feedback tab of a user interface. The feedback message and a selection of one or more recipients are received via the give feedback tab. The feedback message is sent to the selected one or more recipients based on the selected feedback visibility setting. A request for feedback and a selection of one or more feedback providers are received via a request feedback tab of the user interface. The request for feedback is sent to the selected one or more feedback providers. Received feedback responses linked to a user profile of the feedback requestor are stored.
    Type: Application
    Filed: October 2, 2023
    Publication date: April 4, 2024
    Inventors: Eric Koslow, Amy Ming Luo, Byron Sha Yang, Joan Roig, Victor Kmita, Johannes Ma, Elliot Dahl, Adnan Chowdhury, Ricky Rizal Zein, William Michael Dybas, Jack Hanford, Ryan Hinshaw, Jared Erondu, Aleksandr Mistratov, Rahul Rangnekar, Carrie Jo Noonan, Jerry Xie, Nathalie Corinne Bize, Hari Vignesh Ganesan, Audrey Chou, Elise Fung, Jay Ashish Mahabal
  • System and method to use location-aware DNS responses as input to media relay selection for WebRTC
    Patent number: 10587449
    Abstract: A region specific proxy server receives a first request to establish a communication session from a communication device. The first request is based on an address of the region specific proxy server identified by a DNS server. The region specific proxy server generates and sends, to a media control service, a second request to identify a region specific media relay. The second request comprises the address of the region specific proxy server. The proxy server receives, from the media control service, an address of the region specific media relay that is selected based on the address of the region specific proxy server. The proxy server sends the address of the region specific media relay to the communication device. The communication device uses the address of the region specific media relay to establish a media communication session (e.g., a voice media communication session) using the region specific media relay.
    Type: Grant
    Filed: July 18, 2017
    Date of Patent: March 10, 2020
    Assignee: Avaya Inc.
    Inventors: Jason G. Tanabe, Mehmet Balasaygun, Adrian Lee, Jing (Jerry) Xie
  • SYSTEM AND METHOD TO USE LOCATION-AWARE DNS RESPONSES AS INPUT TO MEDIA RELAY SELECTION FOR WEBRTC
    Publication number: 20180019909
    Abstract: A region specific proxy server receives a first request to establish a communication session from a communication device. The first request is based on an address of the region specific proxy server identified by a DNS server. The region specific proxy server generates and sends, to a media control service, a second request to identify a region specific media relay. The second request comprises the address of the region specific proxy server. The proxy server receives, from the media control service, an address of the region specific media relay that is selected based on the address of the region specific proxy server. The proxy server sends the address of the region specific media relay to the communication device. The communication device uses the address of the region specific media relay to establish a media communication session (e.g., a voice media communication session) using the region specific media relay.
    Type: Application
    Filed: July 18, 2017
    Publication date: January 18, 2018
    Inventors: Jason G. Tanabe, Mehmet Balasaygun, Adrian Lee, Jing (Jerry) Xie