Abstract: In some examples, a computing device exposes, to a merchant device, one or more Application Programming Interfaces (APIs) for accessing a delivery service. The computing device receives, from the merchant device, via the one or more APIs, a request regarding delivery of an order specified by a customer for delivery from the merchant. The computing device may send a communication to a courier to instruct the courier to deliver the order. The computing device may receive, from the merchant device, via the one or more APIs, a request for a delivery status of the order received via a user interface. The computing device may determine the delivery status of the order based at least partially on location information received from the courier, and sends the delivery status to prompt the merchant device to present the delivery status in the user interface.

Abstract: Techniques to enable a merchant to control preparation times for items that are offered by the merchant are described herein. In some examples, a merchant may indicate a status of demand in preparing orders. For instance, the merchant may indicate that the merchant is associated with more than a threshold amount of preparation activity. When the merchant indicates an increased demand, a preparation time for items that are offered by the merchant may be extended by an amount of time. This extended preparation time may be used to inform customers of delivery times for orders that are being placed or have been placed with the merchant. Additionally, or alternatively, this extended preparation time may be used to inform couriers of pickup times of the items from the merchant for delivery to customers. The extended preparation time may additionally, or alternatively, be used for other purposes.

Abstract: Method, systems, and apparatus for integrated online and offline sales management. A system manages both offline and online transactions and inventory in an integrated environment. An offline transaction is a sale at a point of sale (POS) system, e.g., at a typical “brick and mortar shop” physical store. An online transaction is a sale using an online store, e.g., an online shopping cart and checkout system accessed by a web browser or other application. An online store can be converted to offline store, and vice versa. An inventory management system can receive an input from a merchant device of merchant designating an item carried by the merchant as an item to be sold at the physical store, at the online store, or both. The inventory management system can modify a record of the item to respond to the input.

Abstract: In some examples, a computing device exposes, to a merchant device, one or more Application Programming Interfaces (APIs) for accessing a fulfilment service. The computing device receives, from the merchant device, via the one or more APIs, a request regarding fulfillment of an order specified by a customer for fulfilment from the merchant. The computing device may send a communication to a mobile agent to instruct the mobile agent to fulfill the order. The computing device may receive, from the merchant device, via the one or more APIs, a request for a fulfilment status of the order received via a user interface. The computing device may determine the fulfilment status of the order based at least partially on location information received from the mobile agent, and sends the fulfilment status to prompt the merchant device to present the fulfilment status in the user interface.

Abstract: A system and environment to enable entities to utilize courier services provided by a service provider are described herein. In some examples, the service provider exposes the courier services to a computing device associated with a merchant, buyer, and/or others using one or more Application Programming Interfaces (APIs) provided by the service provider. The one or more APIs may enable merchants and/or others to automatically integrate the courier services into technologies used by the merchants and/or others in order to facilitate delivery of items that are offered for acquisition by the merchants.

Abstract: A system and environment to enable entities to utilize courier services provided by a service provider are described herein. In some examples, the service provider exposes the courier services to a computing device associated with a merchant, buyer, and/or others using one or more Application Programming Interfaces (APIs) provided by the service provider. The one or more APIs may enable merchants and/or others to automatically integrate the courier services into technologies used by the merchants and/or others in order to facilitate delivery of items that are offered for acquisition by the merchants.

Abstract: Techniques to enable the integration of a courier service with a customer application. To integrate a courier service with a customer application, a system may receive a plurality of orders that are to be fulfilled by delivery along with a plurality of locations associated with a plurality of courier devices. The system can then generate a proposal for an order that is based on the plurality of orders and the plurality of locations. In some instances, the system generates the proposal to include one or more options for fulfilling the order, such as delivery by a courier, pickup by a customer, or dine-in by the customer. In some instances, the system further determines a cost associated with each of the options and generates the proposal to include the respective costs.