Patents by Inventor Jessica Rich

Jessica Rich has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11615144
    Abstract: A computer method, system, and device of training an empathy model for detecting a type of query, the method including defining an intent for detecting closed ended queries, providing a plurality of queries that are closed ended queries to a machine learning model generator, said plurality of queries comprising training data, providing a plurality of corresponding labels identifying the plurality of queries as closed ended queries, and generating a model that classifies closed ended queries as a function of the training data.
    Type: Grant
    Filed: May 31, 2018
    Date of Patent: March 28, 2023
    Assignee: Microsoft Technology Licensing, LLC
    Inventors: Monty Hammontree, Travis Lowdermilk, Valentina Strachan, Maxim Lobanov, Kelley Zhao, Steven Clarke, Jessica Rich, Juan P Carrascal-Ruiz
  • Patent number: 11055329
    Abstract: A computer implemented method, system, and device include providing a series of queries to a user via a client query device, sending queries from the series of queries via the client query device to an information source client, receiving information from an information source via the information source client, determining a proportion of queries to information, and generating a query communication as a function of the proportion of queries to information.
    Type: Grant
    Filed: May 31, 2018
    Date of Patent: July 6, 2021
    Assignee: Microsoft Technology Licensing, LLC
    Inventors: Monty Hammontree, Valentina Strachan, Travis Lowdermilk, Maxim Lobanov, Kelley Zhao, Steven Clarke, Jessica Rich, Juan P Carrascal-Ruiz
  • Publication number: 20190370390
    Abstract: A computer implemented method, system, and device include providing a series of queries to a user via a client query device, sending queries from the series of queries via the client query device to an information source client, receiving information from an information source via the information source client, determining a proportion of queries to information, and generating a query communication as a function of the proportion of queries to information.
    Type: Application
    Filed: May 31, 2018
    Publication date: December 5, 2019
    Inventors: Monty Hammontree, Valentina Strachan, Travis Lowdermilk, Maxim Lobanov, Kelley Zhao, Steven Clarke, Jessica Rich, Juan P. Carrascal-Ruiz
  • Publication number: 20190370412
    Abstract: A computer method, system, and device of training an empathy model for detecting a type of query, the method including defining an intent for detecting closed ended queries, providing a plurality of queries that are closed ended queries to a machine learning model generator, said plurality of queries comprising training data, providing a plurality of corresponding labels identifying the plurality of queries as closed ended queries, and generating a model that classifies closed ended queries as a function of the training data.
    Type: Application
    Filed: May 31, 2018
    Publication date: December 5, 2019
    Inventors: Monty Hammontree, Travis Lowdermilk, Valentina Strachan, Maxim Lobanov, Kelley Zhao, Steven Clarke, Jessica Rich, Juan P. Carrascal-Ruiz
  • Patent number: 9471576
    Abstract: A computer-implemented method for providing backup storage interfaces may include (1) identifying a set of backup servers, a set of storage devices, and a set of storage media within a computing environment available to a backup system, (2) identifying a request to view storage information for the backup system, and, in response to the request, (3) displaying, within a graphical user interface, a unified list comprising the set of backup servers, the set of storage devices, and the set of storage media, and (4) displaying, within the unified list, storage capacity information relating to at least one item within the unified list. Various other methods, systems, and computer-readable media are also disclosed.
    Type: Grant
    Filed: December 8, 2011
    Date of Patent: October 18, 2016
    Assignee: Veritas Technologies
    Inventors: Theodore J. Kaiser, IV, Gregory R. Dowers, II, Bradley I. Willadsen, James R. Talton, Jessica Rich
  • Patent number: 9158631
    Abstract: A computer-implemented method for providing backup interfaces may include (1) identifying a backup policy configured to back up a source system according to a backup configuration, (2) identifying a request to display the backup policy within a graphical user interface, and in response to the request, (3) portraying the backup policy within the graphical user interface as a flow diagram, the flow diagram including (i) a first box representing the source system, the first box displaying an identifier of the source system, (ii) a second box representing a backup stage of the backup policy, the second box displaying an identifier of the backup stage, and (iii) a directed edge connecting the first box and the second box, the directed edge indicating a sequence beginning with the first box and progressing to the second box. Various other methods, systems, and computer-readable media are also disclosed.
    Type: Grant
    Filed: October 28, 2013
    Date of Patent: October 13, 2015
    Assignee: Symantec Corporation
    Inventors: Kirk Hartmann Freiheit, Gregory R. Dowers, II, Robert Santiago, Jessica Rich
  • Patent number: 8806281
    Abstract: A method for displaying backup-status information for computing resources. The method may include (1) identifying at least one protected resource that is scheduled to be backed up periodically, (2) identifying a request to view backup-status information for the protected resource, (3) in response to the request, identifying each backup of the protected resource that was scheduled to occur during a prior window of time, (4) determining whether each scheduled backup of the protected resource was successful, and (5) displaying, within a graphical user interface, a visual backup status indicator for the protected resource for the prior window of time, wherein the visual backup status indicator visually indicates whether any scheduled backups of the protected resource failed during the prior window of time. Various other methods, systems, and computer-readable media are also disclosed.
    Type: Grant
    Filed: January 23, 2012
    Date of Patent: August 12, 2014
    Assignee: Symantec Corporation
    Inventors: Gregory R. Dowers, II, Thomas Weaver, Jessica Rich, Robert Santiago
  • Patent number: 8712967
    Abstract: A method for simultaneously configuring multiple independent backups. The method may include (1) identifying a backup environment managed by a backup system, (2) identifying a request from a user to configure a plurality of backups within the backup environment, wherein each backup within the plurality of backups specifies, independent of any other backup, a backup operation to be performed by the backup system on a computing resource within the backup environment, (3) providing a graphical user interface that allows the user to simultaneously configure each backup within the plurality of backups, (4) receiving a request, from the user via the graphical user interface, to simultaneously configure each backup within the plurality of backups, and (5) in response to the request to simultaneously configure each backup within the plurality of backups, independently configuring each backup within the plurality of backups so as to maintain the independence of each backup.
    Type: Grant
    Filed: January 25, 2012
    Date of Patent: April 29, 2014
    Assignee: Symantec Corporation
    Inventors: Thomas Weaver, Gregory R. Dowers, II, Krishna Kumar, Jessica Rich
  • Patent number: 8600947
    Abstract: A computer-implemented method for providing backup interfaces may include (1) identifying a backup policy configured to back up a source system according to a backup configuration, (2) identifying a request to display the backup policy within a graphical user interface, and in response to the request, (3) portraying the backup policy within the graphical user interface as a flow diagram, the flow diagram including (i) a first box representing the source system, the first box displaying an identifier of the source system, (ii) a second box representing a backup stage of the backup policy, the second box displaying an identifier of the backup stage, and (iii) a directed edge connecting the first box and the second box, the directed edge indicating a sequence beginning with the first box and progressing to the second box. Various other methods, systems, and computer-readable media are also disclosed.
    Type: Grant
    Filed: December 8, 2011
    Date of Patent: December 3, 2013
    Assignee: Symantec Corporation
    Inventors: Kirk Hartmann Freiheit, Gregory R. Dowers, II, Robert Santiago, Jessica Rich
  • Patent number: D735730
    Type: Grant
    Filed: December 13, 2012
    Date of Patent: August 4, 2015
    Assignee: Symantec Corporation
    Inventors: Gregory R. Dowers, II, Thomas E. Weaver, Jessica Rich, Robert Santiago
  • Patent number: D744518
    Type: Grant
    Filed: December 13, 2012
    Date of Patent: December 1, 2015
    Assignee: Symantec Corporation
    Inventors: Theodore J Kaiser, IV, Gregory R. Dowers, II, Bradley I Willadsen, James R. Talton, Jessica Rich
  • Patent number: D745875
    Type: Grant
    Filed: December 13, 2012
    Date of Patent: December 22, 2015
    Assignee: Symantec Corporation
    Inventors: Kirk Freiheit, Gregory R. Dowers, II, Robert Santiago, Jessica Rich