Patents by Inventor Jessica Rich
Jessica Rich has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 11615144Abstract: A computer method, system, and device of training an empathy model for detecting a type of query, the method including defining an intent for detecting closed ended queries, providing a plurality of queries that are closed ended queries to a machine learning model generator, said plurality of queries comprising training data, providing a plurality of corresponding labels identifying the plurality of queries as closed ended queries, and generating a model that classifies closed ended queries as a function of the training data.Type: GrantFiled: May 31, 2018Date of Patent: March 28, 2023Assignee: Microsoft Technology Licensing, LLCInventors: Monty Hammontree, Travis Lowdermilk, Valentina Strachan, Maxim Lobanov, Kelley Zhao, Steven Clarke, Jessica Rich, Juan P Carrascal-Ruiz
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Patent number: 11055329Abstract: A computer implemented method, system, and device include providing a series of queries to a user via a client query device, sending queries from the series of queries via the client query device to an information source client, receiving information from an information source via the information source client, determining a proportion of queries to information, and generating a query communication as a function of the proportion of queries to information.Type: GrantFiled: May 31, 2018Date of Patent: July 6, 2021Assignee: Microsoft Technology Licensing, LLCInventors: Monty Hammontree, Valentina Strachan, Travis Lowdermilk, Maxim Lobanov, Kelley Zhao, Steven Clarke, Jessica Rich, Juan P Carrascal-Ruiz
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Publication number: 20190370390Abstract: A computer implemented method, system, and device include providing a series of queries to a user via a client query device, sending queries from the series of queries via the client query device to an information source client, receiving information from an information source via the information source client, determining a proportion of queries to information, and generating a query communication as a function of the proportion of queries to information.Type: ApplicationFiled: May 31, 2018Publication date: December 5, 2019Inventors: Monty Hammontree, Valentina Strachan, Travis Lowdermilk, Maxim Lobanov, Kelley Zhao, Steven Clarke, Jessica Rich, Juan P. Carrascal-Ruiz
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Publication number: 20190370412Abstract: A computer method, system, and device of training an empathy model for detecting a type of query, the method including defining an intent for detecting closed ended queries, providing a plurality of queries that are closed ended queries to a machine learning model generator, said plurality of queries comprising training data, providing a plurality of corresponding labels identifying the plurality of queries as closed ended queries, and generating a model that classifies closed ended queries as a function of the training data.Type: ApplicationFiled: May 31, 2018Publication date: December 5, 2019Inventors: Monty Hammontree, Travis Lowdermilk, Valentina Strachan, Maxim Lobanov, Kelley Zhao, Steven Clarke, Jessica Rich, Juan P. Carrascal-Ruiz
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Patent number: 9471576Abstract: A computer-implemented method for providing backup storage interfaces may include (1) identifying a set of backup servers, a set of storage devices, and a set of storage media within a computing environment available to a backup system, (2) identifying a request to view storage information for the backup system, and, in response to the request, (3) displaying, within a graphical user interface, a unified list comprising the set of backup servers, the set of storage devices, and the set of storage media, and (4) displaying, within the unified list, storage capacity information relating to at least one item within the unified list. Various other methods, systems, and computer-readable media are also disclosed.Type: GrantFiled: December 8, 2011Date of Patent: October 18, 2016Assignee: Veritas TechnologiesInventors: Theodore J. Kaiser, IV, Gregory R. Dowers, II, Bradley I. Willadsen, James R. Talton, Jessica Rich
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Patent number: 9158631Abstract: A computer-implemented method for providing backup interfaces may include (1) identifying a backup policy configured to back up a source system according to a backup configuration, (2) identifying a request to display the backup policy within a graphical user interface, and in response to the request, (3) portraying the backup policy within the graphical user interface as a flow diagram, the flow diagram including (i) a first box representing the source system, the first box displaying an identifier of the source system, (ii) a second box representing a backup stage of the backup policy, the second box displaying an identifier of the backup stage, and (iii) a directed edge connecting the first box and the second box, the directed edge indicating a sequence beginning with the first box and progressing to the second box. Various other methods, systems, and computer-readable media are also disclosed.Type: GrantFiled: October 28, 2013Date of Patent: October 13, 2015Assignee: Symantec CorporationInventors: Kirk Hartmann Freiheit, Gregory R. Dowers, II, Robert Santiago, Jessica Rich
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Patent number: 8806281Abstract: A method for displaying backup-status information for computing resources. The method may include (1) identifying at least one protected resource that is scheduled to be backed up periodically, (2) identifying a request to view backup-status information for the protected resource, (3) in response to the request, identifying each backup of the protected resource that was scheduled to occur during a prior window of time, (4) determining whether each scheduled backup of the protected resource was successful, and (5) displaying, within a graphical user interface, a visual backup status indicator for the protected resource for the prior window of time, wherein the visual backup status indicator visually indicates whether any scheduled backups of the protected resource failed during the prior window of time. Various other methods, systems, and computer-readable media are also disclosed.Type: GrantFiled: January 23, 2012Date of Patent: August 12, 2014Assignee: Symantec CorporationInventors: Gregory R. Dowers, II, Thomas Weaver, Jessica Rich, Robert Santiago
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Patent number: 8712967Abstract: A method for simultaneously configuring multiple independent backups. The method may include (1) identifying a backup environment managed by a backup system, (2) identifying a request from a user to configure a plurality of backups within the backup environment, wherein each backup within the plurality of backups specifies, independent of any other backup, a backup operation to be performed by the backup system on a computing resource within the backup environment, (3) providing a graphical user interface that allows the user to simultaneously configure each backup within the plurality of backups, (4) receiving a request, from the user via the graphical user interface, to simultaneously configure each backup within the plurality of backups, and (5) in response to the request to simultaneously configure each backup within the plurality of backups, independently configuring each backup within the plurality of backups so as to maintain the independence of each backup.Type: GrantFiled: January 25, 2012Date of Patent: April 29, 2014Assignee: Symantec CorporationInventors: Thomas Weaver, Gregory R. Dowers, II, Krishna Kumar, Jessica Rich
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Patent number: 8600947Abstract: A computer-implemented method for providing backup interfaces may include (1) identifying a backup policy configured to back up a source system according to a backup configuration, (2) identifying a request to display the backup policy within a graphical user interface, and in response to the request, (3) portraying the backup policy within the graphical user interface as a flow diagram, the flow diagram including (i) a first box representing the source system, the first box displaying an identifier of the source system, (ii) a second box representing a backup stage of the backup policy, the second box displaying an identifier of the backup stage, and (iii) a directed edge connecting the first box and the second box, the directed edge indicating a sequence beginning with the first box and progressing to the second box. Various other methods, systems, and computer-readable media are also disclosed.Type: GrantFiled: December 8, 2011Date of Patent: December 3, 2013Assignee: Symantec CorporationInventors: Kirk Hartmann Freiheit, Gregory R. Dowers, II, Robert Santiago, Jessica Rich
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Patent number: D735730Type: GrantFiled: December 13, 2012Date of Patent: August 4, 2015Assignee: Symantec CorporationInventors: Gregory R. Dowers, II, Thomas E. Weaver, Jessica Rich, Robert Santiago
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Patent number: D744518Type: GrantFiled: December 13, 2012Date of Patent: December 1, 2015Assignee: Symantec CorporationInventors: Theodore J Kaiser, IV, Gregory R. Dowers, II, Bradley I Willadsen, James R. Talton, Jessica Rich
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Patent number: D745875Type: GrantFiled: December 13, 2012Date of Patent: December 22, 2015Assignee: Symantec CorporationInventors: Kirk Freiheit, Gregory R. Dowers, II, Robert Santiago, Jessica Rich