Patents by Inventor Jianquan Ye

Jianquan Ye has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Identifying solutions from images
    Patent number: 10896018
    Abstract: Implementations of the present disclosure include receiving an image representing a screenshot associated with the incident occurring within the software system, processing the image to generate a vector, the vector including features representative of the image, at least one feature representing one of more keywords of the image, comparing the vector to a set of known vectors to provide a result, each known vector being associated with at least one solution for resolving a known incident, identifying a solution of a plurality of solutions based on the result, and transmitting data representation of the solution to a customer, the customer having transmitted the image.
    Type: Grant
    Filed: May 8, 2019
    Date of Patent: January 19, 2021
    Assignee: SAP SE
    Inventors: Qi Xu, Yong Zhang, Jianquan Ye, Han Wang, Qianting Wang
  • IDENTIFYING SOLUTIONS FROM IMAGES
    Publication number: 20200356334
    Abstract: Implementations of the present disclosure include receiving an image representing a screenshot associated with the incident occurring within the software system, processing the image to generate a vector, the vector including features representative of the image, at least one feature representing one of more keywords of the image, comparing the vector to a set of known vectors to provide a result, each known vector being associated with at least one solution for resolving a known incident, identifying a solution of a plurality of solutions based on the result, and transmitting data representation of the solution to a customer, the customer having transmitted the image.
    Type: Application
    Filed: May 8, 2019
    Publication date: November 12, 2020
    Inventors: Qi XU, Yong Zhang, Jianquan Ye, Han Wang, Qianting Wang