Abstract: Computing resource deployment in one or more non-mutually configurable environments. A deployer has access to one or more manifests associated with one or more environment-specific deployments that are non-mutually configurable with other environment-specific deployments. The deployer is configured to use a set of one or more environment-independent directives and the one or more manifests to generate dynamic configuration information corresponding to the set of one or more environment-independent directives. Furthermore, a deployment compiler is configured to compile at least the generated dynamic configuration information in order to generate a set of one or more deployment instructions. The generated set of one or more deployment instructions are provided to, and structured to be interpretable by, a deployment server that is configured to assist in performing the set of one or more environment-independent directives within one or more of the non-mutually configurable environments.

Abstract: A network independent computer-implemented method of executing test cases on interactive voice response (IVR) systems is provided. A test driver and a call controller on a test driver virtual machine configure one or more IVR virtual machines to participate in a test case. User simulators on each IVR virtual machine are configured and loaded by the IVR product to be tested, which also resides on the IVR virtual machine. Under control of the call controller, the IVR virtual machines establish a call connection between their respective IVR products over a telephony network. The call controller then synchronously sends commands to the user simulators on each IVR virtual machine to control execution of the test case using the call connection. Execution of the test case is monitored by the test driver on the test driver virtual machine to evaluate IVR product performance.