Abstract: A computerized system is disclosed. The computerized system may include one or more processors configured to perform the operations stored in a memory. The operations may include sorting a subset of a plurality of endpoints for communication during a communication frame first based on service interval time assigned to each endpoint and then resorting based on a concurrency score of each peripheral device corresponding to the subset of the plurality of endpoints. The operations may include determining available bandwidth and a number of packets to be communicated with the each endpoint of the subset of the plurality of endpoints. The operations may include generating a scheduling table that includes the number of packets and an order of communication of the packets to be communicated with the each endpoint of the subset of the plurality of endpoints.

Abstract: An Auto Configuration Server is coupled via at least one Load Balancer in a broadband network to at least one device, including at least one gateway device, in at least one home network. The Auto configuration Server remotely manages the devices by using the CPE WAN Management Protocol CWMP on top of the Hypertext Transfer Protocol http.

Abstract: A computerized system is disclosed. The computerized system may include one or more processors configured to perform the operations stored in a memory. The operations may include sorting a subset of a plurality of endpoints for communication during a communication frame first based on service interval time assigned to each endpoint and then resorting based on a concurrency score of each peripheral device corresponding to the subset of the plurality of endpoints. The operations may include determining available bandwidth and a number of packets to be communicated with the each endpoint of the subset of the plurality of endpoints. The operations may include generating a scheduling table that includes the number of packets and an order of communication of the packets to be communicated with the each endpoint of the subset of the plurality of endpoints.

Abstract: The present disclosure generally discloses improvements in computer performance for supporting automatic recovery for a remote management service (RMS) based on an RMS automatic recovery capability. The RMS automatic recovery capability may be configured to support automatic recovery for an RMS by supporting automatic recovery for a managed device that is experiencing a device authentication failure. The RMS automatic recovery capability may be configured to support automatic recovery for an RMS based on configuration of a load balancer of the RMS to recognize an authentication failure of a managed device and to trigger the managed device to enter a bootstrap process based on recognition of the authentication failure of the managed device. The RMS automatic recovery capability may be configured to support automatic recovery for an RMS based on configuration of a managed device to initiate a bootstrap process based on an indication from a load balancer of the RMS.

Abstract: A heartbeat monitoring apparatus monitors the status of CPE devices based on received inform messages including events or event codes and heartbeat monitoring parameters. The heartbeat monitoring apparatus may generate and send alarm messages to external systems upon detecting a failure (e.g., offline, reboot, etc.) status of a CPE device. The heartbeat monitoring parameters may include an indication of which CPE devices (e.g., type of device, location of devices, or the like) are to be monitored, a heartbeat interval and subinterval, the frequency of a heartbeat check for alarms, or the like. The inform messages may include HEARTBEAT events for the CPE devices.

Abstract: A heartbeat monitoring apparatus monitors the status of CPE devices based on received inform messages including events or event codes and heartbeat monitoring parameters. The heartbeat monitoring apparatus may generate and send alarm messages to external systems upon detecting a failure (e.g., offline, reboot, etc.) status of a CPE device. The heartbeat monitoring parameters may include an indication of which CPE devices (e.g., type of device, location of devices, or the like) are to be monitored, a heartbeat interval and subinterval, the frequency of a heartbeat check for alarms, or the like. The inform messages may include HEARTBEAT events for the CPE devices.

Abstract: The present disclosure generally discloses improvements in computer performance for supporting troubleshooting in a remote management service (RMS) based on an RMS troubleshooting capability. The RMS troubleshooting capability may be configured to enable troubleshooting within the context of an RMS configured to support remote management of a managed device(s) by a managing device(s). The RMS troubleshooting capability may be configured to support troubleshooting for an RMS by isolating traffic of managed devices for which troubleshooting is not being performed (e.g., which traffic is directed to managing devices of the RMS) from traffic of managed devices for which troubleshooting is being performed (e.g., which traffic is directed to troubleshooting devices of the RMS). The RMS troubleshooting capability may be configured to support troubleshooting for an RMS by directing traffic of a managed device to a troubleshooting server, rather than to a managing device (e.g.

Abstract: The present disclosure generally discloses improvements in computer performance for supporting automatic recovery for a remote management service (RMS) based on an RMS automatic recovery capability. The RMS automatic recovery capability may be configured to support automatic recovery for an RMS by supporting automatic recovery for a managed device that is experiencing a device authentication failure. The RMS automatic recovery capability may be configured to support automatic recovery for an RMS based on configuration of a load balancer of the RMS to recognize an authentication failure of a managed device and to trigger the managed device to enter a bootstrap process based on recognition of the authentication failure of the managed device. The RMS automatic recovery capability may be configured to support automatic recovery for an RMS based on configuration of a managed device to initiate a bootstrap process based on an indication from a load balancer of the RMS.

Abstract: An Auto Configuration Server is coupled via at least one Load Balancer in a broadband network to at least one device, including at least one gateway device, in at least one home network. The Auto configuration Server remotely manages the devices by using the CPE WAN Management Protocol CWMP on top of the Hypertext Transfer Protocol http.

Abstract: According to an embodiment, the disclosure relates to a load balancing server for forwarding traffic from and to multiple ACS servers. The server is configured to forward an inform message and subsequent messages to a prioritized ACS server, if the CPE device identification having a corresponding time-to-live is stored in the memory database, otherwise, configured to forward the messages to a non-prioritized ACS server. In particular, CPE devices to perform North Bound Interface (NBI) initiated ACS operations are prioritized.

Abstract: Apparatus and methods for facilitating remote device management. A TRM server and affinity repository are provided, and preferably a plurality of TRM servers and a global synchronized affinity repository to avoid or reduce dependency for reliable affinity inquiries on the device management database. Active-active geo-redundancy enhancement is expected. The TRM server is configured to receive device connection initiations requests and, if necessary, calculate a device affinity and route the connection request to an appropriate device management server site accordingly.

Abstract: A server architecture for, and method of, managing devices. In one embodiment, the server architecture includes: (1) a plurality of manager clusters and (2) a dispatcher cluster coupled to the plurality of manager clusters and configured to: (2a) receive an initial contact from a device, (2b) assign the device to one manager cluster of the plurality of manager clusters, the one manager cluster becoming a home cluster for the device, (2c) cause data regarding the device to be transferred to the home cluster and (2d) cause the device thereafter to communicate directly with, and be managed by, the home cluster.