Patents by Inventor Jill Blue Lin
Jill Blue Lin has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Publication number: 20230305945Abstract: Execution status of managed time series processing tasks may be tracked. Status of a time series processing task that operations on different portions of a time series may be respectively captured. A request for the status of one of the portions of the time series with respect to the time series processing task may be received. The status may be identified and returned. For failed tasks, a failure reason may be generated by the time series processing system and included in a response with a failure status.Type: ApplicationFiled: March 24, 2022Publication date: September 28, 2023Applicant: Amazon Technologies, Inc.Inventors: Devesh Ratho, Ketan Vijayvargiya, Ahmed Gamal Hamed, Syed Furqhan Ulla, Anand Sachidananda, Mohammed Saad Ather, Jill Blue Lin, Alfred Bruno Herbst, Gaurav Rajendra Kataria, Ankita Verma
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Patent number: 11615376Abstract: In accordance with embodiments, there are provided techniques for managing functionality changes of a database platform of a service provider. The techniques facilitate implementing changes to the database platform while minimizing work flow reductions to users of the database platform. To that end, one embodiment of the present invention delays implementation of the changes for a duration of time to provide users of the database platform an opportunity to adjust behavioral interaction with the database platform. In accordance with another embodiment of the present invention, users may implement the functional changes to determine any adverse impact on work flow, before the functional changes become permanent. In another embodiment, the users may be afforded an opportunity to selectively enable and disable the functionality changes before the duration of time expires.Type: GrantFiled: November 1, 2019Date of Patent: March 28, 2023Assignee: salesforce.com, inc.Inventors: Eric D. Bezar, Sonali Agrawal, Varadarajan Rajaram, Walter Macklem, Jill Blue Lin, Sriram Gopalan, Sandip Ghosh
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Patent number: 11226950Abstract: Techniques for providing feed-based case management on an online social network. A user interface that includes a publisher and an information feed is provided. Information associated with a record is received and the record is updated in a database system. A feed item associated with the database system update is generated and provided in the information feed. The feed item includes one or more actionable selections providing a reference to the publisher. Selection of one of the one or more actionable selections causes the publisher to be operable to receive further information associated with the record. The record is capable of being updated based on the further information. In some implementations, the record is a case and the user interface serves as a single interface for all interactions required in solving the case.Type: GrantFiled: January 15, 2020Date of Patent: January 18, 2022Assignee: salesforce.com, inc.Inventors: Scott D. Beechuk, Orjan N. Kjellberg, Larry P. G. Robinson, Michael Ramsey, Arvind Krishnan, Jyoti Khubchandani, Jill Blue Lin, Mustafa O. Al-Alami, Jason Aaron Ellis, Christopher A. Myers, Vahn K. Phan, Chitra Gulabrani
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Publication number: 20200226118Abstract: Techniques for providing feed-based case management on an online social network. A user interface that includes a publisher and an information feed is provided. Information associated with a record is received and the record is updated in a database system. A feed item associated with the database system update is generated and provided in the information feed. The feed item includes one or more actionable selections providing a reference to the publisher. Selection of one of the one or more actionable selections causes the publisher to be operable to receive further information associated with the record. The record is capable of being updated based on the further information. In some implementations, the record is a case and the user interface serves as a single interface for all interactions required in solving the case.Type: ApplicationFiled: January 15, 2020Publication date: July 16, 2020Inventors: Scott D. Beechuk, Orjan N. Kjellberg, Larry P.G. Robinson, Michael Ramsey, Arvind Krishnan, Jyoti Khubchandani, Jill Blue Lin, Mustafa O. Al-Alami, Jason Aaron Ellis, Christopher A. Myers, Vahn K. Phan, Chitra Gulabrani
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Publication number: 20200065764Abstract: In accordance with embodiments, there are provided techniques for managing functionality changes of a database platform of a service provider. The techniques facilitate implementing changes to the database platform while minimizing work flow reductions to users of the database platform. To that end, one embodiment of the present invention delays implementation of the changes for a duration of time to provide users of the database platform an opportunity to adjust behavioral interaction with the database platform. In accordance with another embodiment of the present invention, users may implement the functional changes to determine any adverse impact on work flow, before the functional changes become permanent. In another embodiment, the users may be afforded an opportunity to selectively enable and disable the functionality changes before the duration of time expires.Type: ApplicationFiled: November 1, 2019Publication date: February 27, 2020Inventors: Eric D. Bezar, Sonali Agrawal, Varadarajan Rajaram, Walter Macklem, Jill Blue Lin, Sriram Gopalan, Sandip Ghosh
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Patent number: 10572467Abstract: Techniques for providing feed-based case management on an online social network. A user interface that includes a publisher and an information feed is provided. Information associated with a record is received and the record is updated in a database system. A feed item associated with the database system update is generated and provided in the information feed. The feed item includes one or more actionable selections providing a reference to the publisher. Selection of one of the one or more actionable selections causes the publisher to be operable to receive further information associated with the record. The record is capable of being updated based on the further information. In some implementations, the record is a case and the user interface serves as a single interface for all interactions required in solving the case.Type: GrantFiled: February 9, 2017Date of Patent: February 25, 2020Assignee: salesforce.com, inc.Inventors: Scott D. Beechuk, Orjan N. Kjellberg, Larry P. G. Robinson, Michael Ramsey, Arvind Krishnan, Jyoti Khubchandani, Jill Blue Lin, Mustafa O. Al-Alami, Jason Aaron Ellis, Christopher A. Myers, Vahn K. Phan, Chitra Gulabrani
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Patent number: 10482425Abstract: In accordance with embodiments, there are provided techniques for managing functionality changes of an on-demand database system. The techniques facilitate implementing changes to the database system while minimizing work flow reductions to users of the database system. To that end, one embodiment of the present invention delays implementation of the changes to provide users of the system an opportunity to adjust behavioral interaction with the database. In accordance with another embodiment of the present invention, users may implement the functional changes to determine any adverse impact on work flow, before the functional changes become permanent. In another embodiment, the user may be afforded an opportunity to selectively enable and disable the functionality changes before the duration expires.Type: GrantFiled: September 29, 2009Date of Patent: November 19, 2019Assignee: salesforce.com, inc.Inventors: Eric D. Bezar, Sonali Agrawal, Varadarajan Rajaram, Walter Macklem, Jill Blue Lin, Sriram Gopalan, Sandip Ghosh
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Publication number: 20170154063Abstract: Techniques for providing feed-based case management on an online social network. A user interface that includes a publisher and an information feed is provided. Information associated with a record is received and the record is updated in a database system. A feed item associated with the database system update is generated and provided in the information feed. The feed item includes one or more actionable selections providing a reference to the publisher. Selection of one of the one or more actionable selections causes the publisher to be operable to receive further information associated with the record. The record is capable of being updated based on the further information. In some implementations, the record is a case and the user interface serves as a single interface for all interactions required in solving the case.Type: ApplicationFiled: February 9, 2017Publication date: June 1, 2017Inventors: Scott D. Beechuk, Orjan N. Kjellberg, Larry P.G. Robinson, Michael Ramsey, Arvind Krishnan, Jyoti Khubchandani, Jill Blue Lin, Mustafa O. Al-Alami, Jason Aaron Ellis, Christopher A. Myers, Vahn K. Phan, Chitra Gulabrani
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Patent number: 9600510Abstract: Techniques for providing feed-based case management on an online social network. A user interface that includes a publisher and an information feed is provided. Information associated with a record is received and the record is updated in a database system. A feed item associated with the database system update is generated and provided in the information feed. The feed item includes one or more actionable selections providing a reference to the publisher. Selection of one of the one or more actionable selections causes the publisher to be operable to receive further information associated with the record. The record is capable of being updated based on the further information. In some implementations, the record is a case and the user interface serves as a single interface for all interactions required in solving the case.Type: GrantFiled: December 4, 2015Date of Patent: March 21, 2017Assignee: salesforce.com, inc.Inventors: Scott D. Beechuk, Orjan N. Kjellberg, Larry P. G. Robinson, Michael Ramsey, Arvind Krishnan, Jyoti M. Khubchandani, Jill Blue Lin, Mustafa O. Al-Alami, Jason Aaron Ellis, Christopher A. Myers, Vahn K. Phan, Chitra Gulabrani
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Publication number: 20160379314Abstract: A method for introducing action items via a social media interface of a social media platform is provided. The method detects, at a server, an incomplete feedback request submitted to the social media platform, wherein the incomplete feedback request lacks response, and wherein the social media platform is connected to the server; generates an action item post from the incomplete feedback request; and provides, by the server over a network, the action item post via the social media interface.Type: ApplicationFiled: June 24, 2015Publication date: December 29, 2016Applicant: SALESFORCE.COM, INC.Inventors: Lorne Keith Trudeau, Yechiel C. Bitton, Corey Montel Pearson, Darshil Vipul Vora, Jamie No, Jill Blue Lin, Matthew Stein, Niyati Ninad Bedekar, Yakaira Nunez, Yurika Sebata-Dempster
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Publication number: 20160085787Abstract: Techniques for providing feed-based case management on an online social network. A user interface that includes a publisher and an information feed is provided. Information associated with a record is received and the record is updated in a database system. A feed item associated with the database system update is generated and provided in the information feed. The feed item includes one or more actionable selections providing a reference to the publisher. Selection of one of the one or more actionable selections causes the publisher to be operable to receive further information associated with the record. The record is capable of being updated based on the further information. In some implementations, the record is a case and the user interface serves as a single interface for all interactions required in solving the case.Type: ApplicationFiled: December 4, 2015Publication date: March 24, 2016Inventors: Scott D. Beechuk, Orjan N. Kjellberg, Larry P.G. Robinson, Michael Ramsey, Arvind Krishnan, Jyoti M. Khubchandani, Jill Blue Lin, Mustafa O. Al-Alami, Jason Aaron Ellis, Christopher A. Myers, Vahn K. Phan, Chitra Gulabrani
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Patent number: 9235614Abstract: Techniques for providing feed-based case management on an online social network. A user interface that includes a publisher and an information feed is provided. Information associated with a record is received and the record is updated in a database system. A feed item associated with the database system update is generated and provided in the information feed. The feed item includes one or more actionable selections providing a reference to the publisher. Selection of one of the one or more actionable selections causes the publisher to be operable to receive further information associated with the record. The record is capable of being updated based on the further information. In some implementations, the record is a case and the user interface serves as a single interface for all interactions required in solving the case.Type: GrantFiled: August 30, 2013Date of Patent: January 12, 2016Assignee: salesforce.com, inc.Inventors: Scott D. Beechuk, Orjan N. Kjellberg, Larry P. G. Robinson, Michael Ramsey, Arvind Krishnan, Jyoti M. Khubchandani, Jill Blue Lin, Mustafa O. Al-Alami, Jason A. Ellis, Christopher A. Myers, Vahn K. Phan, Chitra Gulabrani
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Patent number: 9195648Abstract: Mechanisms and methods for enabling customers to manage multi-lingual knowledge bases, so that end users can access articles based on a language the end user chooses, while also providing publishers with tools to manage articles in different languages and to translate them, either using an external vendor or leveraging in house translators, and providing administrators (knowledge managers) with the ability to setup or choose which languages are available in the knowledge base, as well as default language assignments for translations.Type: GrantFiled: October 4, 2012Date of Patent: November 24, 2015Assignee: salesforce.com, inc.Inventors: Etienne Giraudy, Gene Rivera, Jill Blue Lin, Nicolas Paymal, Orjan Kjellberg, Natalie Doan, Mark A. Fischer, Francois Lopitaux
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Publication number: 20130346362Abstract: Techniques for providing feed-based case management on an online social network. A user interface that includes a publisher and an information feed is provided. Information associated with a record is received and the record is updated in a database system. A feed item associated with the database system update is generated and provided in the information feed. The feed item includes one or more actionable selections providing a reference to the publisher. Selection of one of the one or more actionable selections causes the publisher to be operable to receive further information associated with the record. The record is capable of being updated based on the further information. In some implementations, the record is a case and the user interface serves as a single interface for all interactions required in solving the case.Type: ApplicationFiled: August 30, 2013Publication date: December 26, 2013Applicant: salesforce.com, inc.Inventors: Scott D. Beechuk, Orjan N. Kjellberg, Larry P.G. Robinson, Michael Ramsey, Arvind Krishnan, Jyoti M. Khubchandani, Jill Blue Lin, Mustafa O. Al-Alami, Jason A. Ellis, Christopher A. Myers, Vahn K. Phan, Chitra Gulabrani
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Patent number: 8549047Abstract: Techniques for providing feed-based case management on an online social network. A user interface that includes a publisher and an information feed is provided. Information associated with a record is received and the record is updated in a database system. A feed item associated with the database system update is generated and provided in the information feed. The feed item includes one or more actionable selections providing a reference to the publisher. Selection of one of the one or more actionable selections causes the publisher to be operable to receive further information associated with the record. The record is capable of being updated based on the further information. In some implementations, the record is a case and the user interface serves as a single interface for all interactions required in solving the case.Type: GrantFiled: April 4, 2012Date of Patent: October 1, 2013Assignee: salesforce.com, inc.Inventors: Scott D. Beechuk, Orjan N. Kjellberg, Larry P. G. Robinson, Michael Ramsey, Arvind Krishnan, Jyoti M. Khubchandani, Jill Blue Lin, Mustafa O. Al-Alami, Jason A. Ellis, Christopher A. Myers, Vahn K. Phan, Chitra Gulabrani
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Publication number: 20130151231Abstract: Mechanisms and methods for enabling customers to manage multi-lingual knowledge bases, so that end users can access articles based on a language the end user chooses, while also providing publishers with tools to manage articles in different languages and to translate them, either using an external vendor or leveraging in house translators, and providing administrators (knowledge managers) with the ability to setup or choose which languages are available in the knowledge base, as well as default language assignments for translations.Type: ApplicationFiled: October 4, 2012Publication date: June 13, 2013Applicant: Salesforce.com Inc.Inventors: Etienne Giraudy, Gene Rivera, Jill Blue Lin, Nicolas Paymal, Orjan Kjellberg, Natalie Doan, Mark A. Fischer, Francois Lopitaux
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Publication number: 20130054517Abstract: Techniques for providing feed-based case management on an online social network. A user interface that includes a publisher and an information feed is provided. Information associated with a record is received and the record is updated in a database system. A feed item associated with the database system update is generated and provided in the information feed. The feed item includes one or more actionable selections providing a reference to the publisher. Selection of one of the one or more actionable selections causes the publisher to be operable to receive further information associated with the record. The record is capable of being updated based on the further information. In some implementations, the record is a case and the user interface serves as a single interface for all interactions required in solving the case.Type: ApplicationFiled: April 4, 2012Publication date: February 28, 2013Applicant: salesforce.com, inc.Inventors: Scott D. Beechuk, Orjan N. Kjellberg, Larry P.G. Robinson, Michael Ramsey, Arvind Krishnan, Jyoti M. Khubchandani, Jill Blue Lin, Mustafa O. Al-Alami, Jason A. Ellis, Christopher A. Myers, Vahn K. Phan, Chitra Gulabrani
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Publication number: 20120330644Abstract: Mechanisms and methods for enabling customers to manage multi-lingual knowledge bases, so that end users can access articles based on a language the end user chooses, while also providing publishers with tools to manage articles in different languages and to translate them, either using an external vendor or leveraging in house translators, and providing administrators (knowledge managers) with the ability to setup or choose which languages are available in the knowledge base, as well as default language assignments for translations.Type: ApplicationFiled: October 12, 2011Publication date: December 27, 2012Applicant: Salesforce.com Inc.Inventors: Etienne Giraudy, Gene Rivera, Mark A. Fischer, Jill Blue Lin, Nicolas Paymal, Orjan Kjellberg, Natalie Doan, Francois Lopitaux
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Publication number: 20110078213Abstract: In accordance with embodiments, there are provided techniques for managing functionality changes of an on-demand database system. The techniques facilitate implementing changes to the database system while minimize work flow reductions to users of the database system. To that end, one embodiment of the present invention delays implementation of the changes to provide users of the system an opportunity to adjust behavioral interaction with the database. In accordance with another embodiment of the present invention, users may implement the functional changes to determine any adverse impact on work flow, before the functional changes become permanent. In another embodiment, the user may be afforded an opportunity to selectively enable and disable the functionality changes before the duration expires.Type: ApplicationFiled: September 29, 2009Publication date: March 31, 2011Applicant: Salesforce.com, inc.Inventors: Eric D. Bezar, Sonali Agrawal, Varadarajan Rajaram, Walter Macklem, Jill Blue Lin, Sriram Gopalan, Sandip Ghosh