Patents by Inventor Jim Adamczyk

Jim Adamczyk has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Context manager and method for a virtual sales and service center
    Patent number: 6064973
    Abstract: A context manager for providing a framework for enabling continuous customer access resource innovation by maximizing open business processes. The context manager allows multiple combinations of users to access various business processes through multiple types of customer access resources. The context manager includes a context manager management interface for creating a context manager object for a session, the context manager object providing a bridge from customer access resources to business processes and maintaining a context of the session across customer access resources.
    Type: Grant
    Filed: April 17, 1998
    Date of Patent: May 16, 2000
    Assignee: Andersen Consulting LLP
    Inventors: Jim Smith, Jim Adamczyk, John Pesavento