Abstract: A system includes a management apparatus including a registration unit configured to register information which includes identification information of a device to be targeted for monitoring and is used for managing the device, wherein the management apparatus manages a communication history of one or more communications that were performed from each device to the management apparatus, and, in a case where there are one or more devices information about which is not registered by the registration unit and the managed communication history about which indicates that one or more communications were performed, extracts a device which satisfies a predetermined condition from among the one or more devices and performs processing for inhibiting a communication that is performed from the extracted device.

Abstract: A management system according to the aspect of the embodiments performs expiration date management of consumables delivered for a forming apparatus to be managed, based on an expiration date for consumption after manufacturing of each consumable and an expiration date for consumption after opening of each consumable. The management system then automatically makes arrangement for collecting expired consumables.

Abstract: A management system according to the aspect of the embodiments performs expiration date management of consumables delivered for a forming apparatus to be managed, based on an expiration date for consumption after manufacturing of each consumable and an expiration date for consumption after opening of each consumable. The management system then automatically makes arrangement for collecting expired consumables.

Abstract: A system includes a management apparatus including a registration unit configured to register information which includes identification information of a device to be targeted for monitoring and is used for managing the device, wherein the management apparatus manages a communication history of one or more communications that were performed from each device to the management apparatus, and, in a case where there are one or more devices information about which is not registered by the registration unit and the managed communication history about which indicates that one or more communications were performed, extracts a device which satisfies a predetermined condition from among the one or more devices and performs processing for inhibiting a communication that is performed from the extracted device.

Abstract: A relay server generates a search condition in accordance with a connection request from the first terminal, and requests so that a management server searches for a state of the first terminal; when device information of the first terminal which is transmitted from the management server in response to the request is obtained, generates relay information and transmits the relay information to the first terminal; and controls communication between the first terminal and the second terminal in accordance with the relay information. The management server searches for state information of the first terminal in accordance with the requested search condition, and communicates the state information to the relay server as the device information; and in accordance with receiving the relay information from the first terminal, transmits the relay information to the second terminal.

Abstract: A relay server generates a search condition in accordance with a connection request from the first terminal, and requests so that a management server searches for a state of the first terminal; when device information of the first terminal which is transmitted from the management server in response to the request is obtained, generates relay information and transmits the relay information to the first terminal; and controls communication between the first terminal and the second terminal in accordance with the relay information. The management server searches for state information of the first terminal in accordance with the requested search condition, and communicates the state information to the relay server as the device information; and in accordance with receiving the relay information from the first terminal, transmits the relay information to the second terminal.

Abstract: A consumables stock subtraction processing unit in a management apparatus calculates a counter value used in the determination of stock subtraction for a consumable product by using the value of a counter included in a residual amount notification acquired from an image formation apparatus. When the difference of the determination counter value calculated upon receipt of a previous residual amount notification and a determination counter value calculated upon receipt of a new residual amount notification is greater than or equal to a predetermined value, stock subtraction processing for the consumable is performed.

Abstract: A management apparatus capable of setting a suitable schedule for transmitting operation information to a plurality of image forming apparatuses, in which a management load and an operation status of a user are fully considered, identifies a plurality of image forming apparatuses which include overlapping department ID and manages the plurality of identified image forming apparatuses in a group when the plurality of identified image forming apparatuses is less than a predetermined maximum value. The management apparatus determines a transmission schedule for each of a plurality of the managed groups so that department counter information is transmitted from the image forming apparatuses belonging to each group at intervals of at least a first time period.

Abstract: A management apparatus manages a plurality of image forming apparatuses as a connected unit, and receives failure information regarding failure that has been occurred from any one of the plurality of image forming apparatuses included in the connected unit. The management apparatus generates notification information indicating addressing processing for the failure occurred in the plurality of image forming apparatuses included in the connected unit based on the positional relationship among the plurality of image forming apparatuses and the type of the failure indicated by the received failure information, and notifies the generated notification information.

Abstract: An image forming apparatus determines, when information including print data and print setting information is requested of a print server in response to an instruction from an input/output device and acquired, and the acquired information is for saving printing, whether a printing result is affected in response to a remaining amount of a color material, warns a user when the printing result is affected, and requests to the print server, print data and print setting information by which the saving printing is not performed, when an instruction to cancel setting of the saving printing is issued from the user, and acquires the print data and the print setting information to perform printing.

Abstract: A printing method in a system which receives a designated document from a print service server and prints the received document by a printer in order to print it from the state upon interruption by a simple operating instruction at the same or different base without re-inputting printed matter information, print setting information, and the like by the user. A print interrupting instruction is inputted from a first print control apparatus. Information indicative of an interrupting print position of the designated document is stored into a print interruption information storing unit of the print service server on the basis of the inputted print interrupting instruction. In accordance with a restarting request from a second print control apparatus, the designated document is obtained from a printed matter information storing unit or the like on the basis of the information indicative of the interrupting print position of the designated document.

Abstract: A system of an apparatus collects, from a plurality of forming apparatuses, information about a status of occurrence of an error occurring on the plurality of forming apparatuses and a utilization environment of the plurality of forming apparatuses, executes control, if an error has frequently occurred and that the utilization environment has varied, for notifying information indicating that the error has frequently occurred on the plurality of forming apparatuses together with information about the varied utilization environment, and executes control, if the error has frequently occurred and the utilization environment has not varied, for notifying information indicating that the error has occurred on the plurality of forming apparatuses together with the information about the utilization environment.

Abstract: A management apparatus capable of setting a suitable schedule for transmitting operation information to a plurality of image forming apparatuses, in which a management load and an operation status of a user are fully considered, identifies a plurality of image forming apparatuses which include overlapping department ID and manages the plurality of identified image forming apparatuses in a group when the plurality of identified image forming apparatuses is less than a predetermined maximum value. The management apparatus determines a transmission schedule for each of a plurality of the managed groups so that department counter information is transmitted from the image forming apparatuses belonging to each group at intervals of at least a first time period.

Abstract: A consumables stock subtraction processing unit in a management apparatus calculates a counter value used in the determination of stock subtraction for a consumable product by using the value of a counter included in a residual amount notification acquired from an image formation apparatus. When the difference of the determination counter value calculated upon receipt of a previous residual amount notification and a determination counter value calculated upon receipt of a new residual amount notification is greater than or equal to a predetermined value, stock subtraction processing for the consumable is performed.

Abstract: An information processing apparatus includes a transmitting unit configured to transmit to a management apparatus transmission data containing data related to count data stored in the information processing apparatus, a pattern storing unit configured to store a type and an order of data related to count data as a pattern, a determining unit configured to determine whether a pattern of data related to count data which is to be transmitted by the transmitting unit matches a pattern of data related to count data stored in the pattern storing unit, and a transmission data reducing unit configured to reduce the amount of the transmission data to be transmitted by the transmitting unit if it is determined by the determining unit that the pattern of data related to count data which is to be transmitted by the transmitting unit matches a pattern of data related to count data stored in the pattern storing unit.

Abstract: An information processing apparatus on a network stores data in the form of albums in each of which a plurality of data are archived, and the information processing apparatus provides stored albums to communication terminals via the network in an efficient manner. The information processing apparatus detects the device type of a communication terminal and determines whether a part or all of data included in an album should be provided at a time to the communication terminal, depending on the detected type of the communication terminal. This makes it possible even for a communication terminal having low communication performance to receive data via the network without encountering an error.

Abstract: This invention relates to a service which manages data using an information processing server on a network and allows another user to browse the managed data in accordance with an instruction from a data owner. Also, this invention particularly relates to a case wherein a terminal that the other user uses to browse the managed data is a compact information processing apparatus such as a mobile phone or the like. Upon providing the managed data and appended data associated with the managed data to a terminal of the other user, the information processing server changes the appended data and a method of providing the appended data in correspondence with the performance of the terminal of the other user.

Abstract: A device managing server is configured to generate, in the case of a device causing an error, device-unavailable information including the operation status of the device thereof, and a license information issuance server is configured to obtain the compensation worth of a license based on the device-unavailable information in the case of determining that the device cannot be used regarding which the user cannot be faulted.

Abstract: Upon receiving a request from a communications terminal, a server apparatus performs some processes and returns processing results to the communications terminal. Before returning the processing results, the server apparatus sends the communications terminal a response containing an address needed to acquire the processing results to prevent communications from being cut off due to a communications timeout which occurs, for example, if the processing on the server takes time.

Abstract: An information processing apparatus includes a transmitting unit configured to transmit to a management apparatus transmission data containing data related to count data stored in the information processing apparatus, a pattern storing unit configured to store a type and an order of data related to count data as a pattern, a determining unit configured to determine whether a pattern of data related to count data which is to be transmitted by the transmitting unit matches a pattern of data related to count data stored in the pattern storing unit, and a transmission data reducing unit configured to reduce the amount of the transmission data to be transmitted by the transmitting unit if it is determined by the determining unit that the pattern of data related to count data which is to be transmitted by the transmitting unit matches a pattern of data related to count data stored in the pattern storing unit.