Patents by Inventor Jiten Goyal

Jiten Goyal has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • System and method for task generation to address article feedback
    Patent number: 11086950
    Abstract: The present approach relates to receiving feedback corresponding to an article provided from a knowledge base. The knowledge base includes a plurality of articles, and the feedback includes one or more feedback inputs. The one or more feedback inputs may be processed with one or more respective task generation rules. A task is generated to address the feedback corresponding to the article if the one or more feedback inputs does not satisfy the one or more respective task generation rules. An action may be received in response to the generated task, and the knowledge base updated based at least in part on the received action.
    Type: Grant
    Filed: May 4, 2018
    Date of Patent: August 10, 2021
    Assignee: ServiceNow, Inc.
    Inventors: Padmaprabodh Ambale Srinivasamurthy, Ganapathi Subramanian Balasubramanian, Sarup Paul, Jiten Goyal, Maria Svoisky Goldberg
  • SYSTEM AND METHOD FOR TASK GENERATION TO ADDRESS ARTICLE FEEDBACK
    Publication number: 20190340300
    Abstract: The present approach relates to receiving feedback corresponding to an article provided from a knowledge base. The knowledge base includes a plurality of articles, and the feedback includes one or more feedback inputs. The one or more feedback inputs may be processed with one or more respective task generation rules. A task is generated to address the feedback corresponding to the article if the one or more feedback inputs does not satisfy the one or more respective task generation rules. An action may be received in response to the generated task, and the knowledge base updated based at least in part on the received action.
    Type: Application
    Filed: May 4, 2018
    Publication date: November 7, 2019
    Inventors: Padmaprabodh Ambale Srinivasamurthy, Ganapathi Subramanian Balasubramanian, Sarup Paul, Jiten Goyal, Maria Svoisky Goldberg