Patents by Inventor Joanna Chen

Joanna Chen has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 12345346
    Abstract: Systems and methods are provided for activating a card using augmented reality. The systems and methods may include capturing a real-time image of the card using a customer device, and extracting card information from the real-time image. The card information may be processed and used by a customer device or a financial provider server to activate the card. The customer device may display interactive graphics overlaid on the real-time card image to guide the customer through the activation process, and to educate the customer about the components of the card and aspects of the financial service associated with the card, such as a credit card service. The customer may interact with the overlaid graphics such as by selecting icons or portions of the card to trigger tutorials or to set preferences related to the card and/or financial service.
    Type: Grant
    Filed: June 7, 2023
    Date of Patent: July 1, 2025
    Assignee: Capital One Services, LLC
    Inventors: Reilly Carpenter, Joanna Chen, Sarah Calandro
  • Publication number: 20230313898
    Abstract: Systems and methods are provided for activating a card using augmented reality. The systems and methods may include capturing a real-time image of the card using a customer device, and extracting card information from the real-time image. The card information may be processed and used by a customer device or a financial provider server to activate the card. The customer device may display interactive graphics overlaid on the real-time card image to guide the customer through the activation process, and to educate the customer about the components of the card and aspects of the financial service associated with the card, such as a credit card service. The customer may interact with the overlaid graphics such as by selecting icons or portions of the card to trigger tutorials or to set preferences related to the card and/or financial service.
    Type: Application
    Filed: June 7, 2023
    Publication date: October 5, 2023
    Applicant: Capital One Services, LLC
    Inventors: Reilly CARPENTER, Joanna CHEN, Sarah CALANDRO
  • Patent number: 11715096
    Abstract: Systems and methods are provided for activating a card using augmented reality. The systems and methods may include capturing a real-time image of the card using a customer device, and extracting card information from the real-time image. The card information may be processed and used by a customer device or a financial provider server to activate the card. The customer device may display interactive graphics overlaid on the real-time card image to guide the customer through the activation process, and to educate the customer about the components of the card and aspects of the financial service associated with the card, such as a credit card service. The customer may interact with the overlaid graphics such as by selecting icons or portions of the card to trigger tutorials or to set preferences related to the card and/or financial service.
    Type: Grant
    Filed: June 3, 2021
    Date of Patent: August 1, 2023
    Assignee: Capital One Services, LLC
    Inventors: Reilly Carpenter, Joanna Chen, Sarah Calandro
  • Publication number: 20210287205
    Abstract: Systems and methods are provided for activating a card using augmented reality. The systems and methods may include capturing a real-time image of the card using a customer device, and extracting card information from the real-time image. The card information may be processed and used by a customer device or a financial provider server to activate the card. The customer device may display interactive graphics overlaid on the real-time card image to guide the customer through the activation process, and to educate the customer about the components of the card and aspects of the financial service associated with the card, such as a credit card service. The customer may interact with the overlaid graphics such as by selecting icons or portions of the card to trigger tutorials or to set preferences related to the card and/or financial service.
    Type: Application
    Filed: June 3, 2021
    Publication date: September 16, 2021
    Applicant: Capital One Services, LLC
    Inventors: Reilly CARPENTER, Joanna CHEN, Sarah CALANDRO
  • Patent number: 11055699
    Abstract: Systems and methods are provided for activating a card using augmented reality. The systems and methods may include capturing a real-time image of the card using a customer device, and extracting card information from the real-time image. The card information may be processed and used by a customer device or a financial provider server to activate the card. The customer device may display interactive graphics overlaid on the real-time card image to guide the customer through the activation process, and to educate the customer about the components of the card and aspects of the financial service associated with the card, such as a credit card service. The customer may interact with the overlaid graphics such as by selecting icons or portions of the card to trigger tutorials or to set preferences related to the card and/or financial service.
    Type: Grant
    Filed: June 18, 2019
    Date of Patent: July 6, 2021
    Assignee: Capital One Services, LLC
    Inventors: Reilly Carpenter, Joanna Chen, Sarah Calandro
  • Patent number: 10614448
    Abstract: Systems and methods are provided for activating a card using augmented reality. The systems and methods may include capturing a real-time image of the card using a customer device, and extracting card information from the real-time image. The card information may be processed and used by a customer device or a financial provider server to activate the card. The customer device may display interactive graphics overlaid on the real-time card image to guide the customer through the activation process, and to educate the customer about the components of the card and aspects of the financial service associated with the card, such as a credit card service. The customer may interact with the overlaid graphics such as by selecting icons or portions of the card to trigger tutorials or to set preferences related to the card and/or financial service.
    Type: Grant
    Filed: February 15, 2018
    Date of Patent: April 7, 2020
    Assignee: Capital One Services, LLC
    Inventors: Reilly Carpenter, Joanna Chen, Sarah Calandro
  • Publication number: 20190303918
    Abstract: Systems and methods are provided for activating a card using augmented reality. The systems and methods may include capturing a real-time image of the card using a customer device, and extracting card information from the real-time image. The card information may be processed and used by a customer device or a financial provider server to activate the card. The customer device may display interactive graphics overlaid on the real-time card image to guide the customer through the activation process, and to educate the customer about the components of the card and aspects of the financial service associated with the card, such as a credit card service. The customer may interact with the overlaid graphics such as by selecting icons or portions of the card to trigger tutorials or to set preferences related to the card and/or financial service.
    Type: Application
    Filed: June 18, 2019
    Publication date: October 3, 2019
    Applicant: Capital One Services, LLC
    Inventors: Reilly Carpenter, Joanna Chen, Sarah Calandro
  • Patent number: 10332103
    Abstract: Systems and methods are provided for activating a card using augmented reality. The systems and methods may include capturing a real-time image of the card using a customer device, and extracting card information from the real-time image. The card information may be processed and used by a customer device or a financial provider server to activate the card. The customer device may display interactive graphics overlaid on the real-time card image to guide the customer through the activation process, and to educate the customer about the components of the card and aspects of the financial service associated with the card, such as a credit card service. The customer may interact with the overlaid graphics such as by selecting icons or portions of the card to trigger tutorials or to set preferences related to the card and/or financial service.
    Type: Grant
    Filed: August 26, 2015
    Date of Patent: June 25, 2019
    Assignee: CAPITAL ONE SERVICES, LLC
    Inventors: Reilly Carpenter, Joanna Chen, Sarah Calandro
  • Publication number: 20180174134
    Abstract: Systems and methods are provided for activating a card using augmented reality. The systems and methods may include capturing a real-time image of the card using a customer device, and extracting card information from the real-time image. The card information may be processed and used by a customer device or a financial provider server to activate the card. The customer device may display interactive graphics overlaid on the real-time card image to guide the customer through the activation process, and to educate the customer about the components of the card and aspects of the financial service associated with the card, such as a credit card service. The customer may interact with the overlaid graphics such as by selecting icons or portions of the card to trigger tutorials or to set preferences related to the card and/or financial service.
    Type: Application
    Filed: February 15, 2018
    Publication date: June 21, 2018
    Applicant: Capital One Financial Corporation
    Inventors: Reilly Carpenter, Joanna Chen, Sarah Calandro
  • Publication number: 20160063484
    Abstract: Systems and methods are provided for activating a card using augmented reality. The systems and methods may include capturing a real-time image of the card using a customer device, and extracting card information from the real-time image. The card information may be processed and used by a customer device or a financial provider server to activate the card. The customer device may display interactive graphics overlaid on the real-time card image to guide the customer through the activation process, and to educate the customer about the components of the card and aspects of the financial service associated with the card, such as a credit card service. The customer may interact with the overlaid graphics such as by selecting icons or portions of the card to trigger tutorials or to set preferences related to the card and/or financial service.
    Type: Application
    Filed: August 26, 2015
    Publication date: March 3, 2016
    Inventors: Reilly CARPENTER, Joanna CHEN, Sarah CALANDRO
  • Publication number: 20070201480
    Abstract: In one embodiment of the present invention, a method is provided for redirecting a session established between two endpoints. In such an embodiment, the method comprises receiving a SIP request to redirect the session to a third endpoint; dissociating the two endpoints; suspending a media session between the endpoints; connecting a signaling session between one endpoint and a third endpoint; and connecting the media session. In an alternative embodiment, a method is provided for referring a first endpoint to a second endpoint outside of an established dialog. In such an embodiment, the method comprises receiving a SIP REFER request specifying a uniform resource indicator associated with the second endpoint as a target; identifying a protocol associated with each endpoint; initiating a session with the first endpoint using an appropriate protocol; receiving media control information from the first endpoint; and connecting the session to the second endpoint using an appropriate protocol.
    Type: Application
    Filed: February 27, 2006
    Publication date: August 30, 2007
    Inventors: Ho Bao, Joanna Chen, Stephen Hua, Shipeng Li, Ping Ni, Christopher Pearce, Yao Zhu