Patents by Inventor Joanna Chen
Joanna Chen has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 12345346Abstract: Systems and methods are provided for activating a card using augmented reality. The systems and methods may include capturing a real-time image of the card using a customer device, and extracting card information from the real-time image. The card information may be processed and used by a customer device or a financial provider server to activate the card. The customer device may display interactive graphics overlaid on the real-time card image to guide the customer through the activation process, and to educate the customer about the components of the card and aspects of the financial service associated with the card, such as a credit card service. The customer may interact with the overlaid graphics such as by selecting icons or portions of the card to trigger tutorials or to set preferences related to the card and/or financial service.Type: GrantFiled: June 7, 2023Date of Patent: July 1, 2025Assignee: Capital One Services, LLCInventors: Reilly Carpenter, Joanna Chen, Sarah Calandro
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Publication number: 20230313898Abstract: Systems and methods are provided for activating a card using augmented reality. The systems and methods may include capturing a real-time image of the card using a customer device, and extracting card information from the real-time image. The card information may be processed and used by a customer device or a financial provider server to activate the card. The customer device may display interactive graphics overlaid on the real-time card image to guide the customer through the activation process, and to educate the customer about the components of the card and aspects of the financial service associated with the card, such as a credit card service. The customer may interact with the overlaid graphics such as by selecting icons or portions of the card to trigger tutorials or to set preferences related to the card and/or financial service.Type: ApplicationFiled: June 7, 2023Publication date: October 5, 2023Applicant: Capital One Services, LLCInventors: Reilly CARPENTER, Joanna CHEN, Sarah CALANDRO
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Patent number: 11715096Abstract: Systems and methods are provided for activating a card using augmented reality. The systems and methods may include capturing a real-time image of the card using a customer device, and extracting card information from the real-time image. The card information may be processed and used by a customer device or a financial provider server to activate the card. The customer device may display interactive graphics overlaid on the real-time card image to guide the customer through the activation process, and to educate the customer about the components of the card and aspects of the financial service associated with the card, such as a credit card service. The customer may interact with the overlaid graphics such as by selecting icons or portions of the card to trigger tutorials or to set preferences related to the card and/or financial service.Type: GrantFiled: June 3, 2021Date of Patent: August 1, 2023Assignee: Capital One Services, LLCInventors: Reilly Carpenter, Joanna Chen, Sarah Calandro
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Publication number: 20210287205Abstract: Systems and methods are provided for activating a card using augmented reality. The systems and methods may include capturing a real-time image of the card using a customer device, and extracting card information from the real-time image. The card information may be processed and used by a customer device or a financial provider server to activate the card. The customer device may display interactive graphics overlaid on the real-time card image to guide the customer through the activation process, and to educate the customer about the components of the card and aspects of the financial service associated with the card, such as a credit card service. The customer may interact with the overlaid graphics such as by selecting icons or portions of the card to trigger tutorials or to set preferences related to the card and/or financial service.Type: ApplicationFiled: June 3, 2021Publication date: September 16, 2021Applicant: Capital One Services, LLCInventors: Reilly CARPENTER, Joanna CHEN, Sarah CALANDRO
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Patent number: 11055699Abstract: Systems and methods are provided for activating a card using augmented reality. The systems and methods may include capturing a real-time image of the card using a customer device, and extracting card information from the real-time image. The card information may be processed and used by a customer device or a financial provider server to activate the card. The customer device may display interactive graphics overlaid on the real-time card image to guide the customer through the activation process, and to educate the customer about the components of the card and aspects of the financial service associated with the card, such as a credit card service. The customer may interact with the overlaid graphics such as by selecting icons or portions of the card to trigger tutorials or to set preferences related to the card and/or financial service.Type: GrantFiled: June 18, 2019Date of Patent: July 6, 2021Assignee: Capital One Services, LLCInventors: Reilly Carpenter, Joanna Chen, Sarah Calandro
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Patent number: 10614448Abstract: Systems and methods are provided for activating a card using augmented reality. The systems and methods may include capturing a real-time image of the card using a customer device, and extracting card information from the real-time image. The card information may be processed and used by a customer device or a financial provider server to activate the card. The customer device may display interactive graphics overlaid on the real-time card image to guide the customer through the activation process, and to educate the customer about the components of the card and aspects of the financial service associated with the card, such as a credit card service. The customer may interact with the overlaid graphics such as by selecting icons or portions of the card to trigger tutorials or to set preferences related to the card and/or financial service.Type: GrantFiled: February 15, 2018Date of Patent: April 7, 2020Assignee: Capital One Services, LLCInventors: Reilly Carpenter, Joanna Chen, Sarah Calandro
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Publication number: 20190303918Abstract: Systems and methods are provided for activating a card using augmented reality. The systems and methods may include capturing a real-time image of the card using a customer device, and extracting card information from the real-time image. The card information may be processed and used by a customer device or a financial provider server to activate the card. The customer device may display interactive graphics overlaid on the real-time card image to guide the customer through the activation process, and to educate the customer about the components of the card and aspects of the financial service associated with the card, such as a credit card service. The customer may interact with the overlaid graphics such as by selecting icons or portions of the card to trigger tutorials or to set preferences related to the card and/or financial service.Type: ApplicationFiled: June 18, 2019Publication date: October 3, 2019Applicant: Capital One Services, LLCInventors: Reilly Carpenter, Joanna Chen, Sarah Calandro
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Patent number: 10332103Abstract: Systems and methods are provided for activating a card using augmented reality. The systems and methods may include capturing a real-time image of the card using a customer device, and extracting card information from the real-time image. The card information may be processed and used by a customer device or a financial provider server to activate the card. The customer device may display interactive graphics overlaid on the real-time card image to guide the customer through the activation process, and to educate the customer about the components of the card and aspects of the financial service associated with the card, such as a credit card service. The customer may interact with the overlaid graphics such as by selecting icons or portions of the card to trigger tutorials or to set preferences related to the card and/or financial service.Type: GrantFiled: August 26, 2015Date of Patent: June 25, 2019Assignee: CAPITAL ONE SERVICES, LLCInventors: Reilly Carpenter, Joanna Chen, Sarah Calandro
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Publication number: 20180174134Abstract: Systems and methods are provided for activating a card using augmented reality. The systems and methods may include capturing a real-time image of the card using a customer device, and extracting card information from the real-time image. The card information may be processed and used by a customer device or a financial provider server to activate the card. The customer device may display interactive graphics overlaid on the real-time card image to guide the customer through the activation process, and to educate the customer about the components of the card and aspects of the financial service associated with the card, such as a credit card service. The customer may interact with the overlaid graphics such as by selecting icons or portions of the card to trigger tutorials or to set preferences related to the card and/or financial service.Type: ApplicationFiled: February 15, 2018Publication date: June 21, 2018Applicant: Capital One Financial CorporationInventors: Reilly Carpenter, Joanna Chen, Sarah Calandro
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Publication number: 20160063484Abstract: Systems and methods are provided for activating a card using augmented reality. The systems and methods may include capturing a real-time image of the card using a customer device, and extracting card information from the real-time image. The card information may be processed and used by a customer device or a financial provider server to activate the card. The customer device may display interactive graphics overlaid on the real-time card image to guide the customer through the activation process, and to educate the customer about the components of the card and aspects of the financial service associated with the card, such as a credit card service. The customer may interact with the overlaid graphics such as by selecting icons or portions of the card to trigger tutorials or to set preferences related to the card and/or financial service.Type: ApplicationFiled: August 26, 2015Publication date: March 3, 2016Inventors: Reilly CARPENTER, Joanna CHEN, Sarah CALANDRO
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Publication number: 20070201480Abstract: In one embodiment of the present invention, a method is provided for redirecting a session established between two endpoints. In such an embodiment, the method comprises receiving a SIP request to redirect the session to a third endpoint; dissociating the two endpoints; suspending a media session between the endpoints; connecting a signaling session between one endpoint and a third endpoint; and connecting the media session. In an alternative embodiment, a method is provided for referring a first endpoint to a second endpoint outside of an established dialog. In such an embodiment, the method comprises receiving a SIP REFER request specifying a uniform resource indicator associated with the second endpoint as a target; identifying a protocol associated with each endpoint; initiating a session with the first endpoint using an appropriate protocol; receiving media control information from the first endpoint; and connecting the session to the second endpoint using an appropriate protocol.Type: ApplicationFiled: February 27, 2006Publication date: August 30, 2007Inventors: Ho Bao, Joanna Chen, Stephen Hua, Shipeng Li, Ping Ni, Christopher Pearce, Yao Zhu