Abstract: An exemplary method herein operates to help diagnose and correct facsimile transmission errors. The method detects a first facsimile transmission error using an arbitrarily named “first” facsimile machine (which can be a sending facsimile machine or a receiving facsimile machine). The facsimile transmission error occurs during a first facsimile transmission sent from the sending facsimile machine to the receiving facsimile machine. Upon detecting the first facsimile transmission error, the sending facsimile machine automatically contacts a service center computer. The service center computer automatically connects the sending facsimile machine to the receiving facsimile machine through the service center computer. Then, the sending facsimile machine sends a test facsimile transmission to the receiving facsimile machine through the service center computer.

Abstract: An apparatus and method that configures a facsimile transmission protocol for a facsimile device is disclosed. The method can include transmitting an echo request via a network connection to a facsimile device. The method can include receiving a response to the echo request via the network connection from the facsimile device. The method can include determining network throughput impairments based on the received response to the echo request. The method can include adjusting a facsimile transmission protocol based on the determined network throughput impairments. The method can include transmitting a facsimile message based on the adjusted facsimile transmission protocol.

Abstract: An exemplary method herein operates to help diagnose and correct facsimile transmission errors. The method detects a first facsimile transmission error using an arbitrarily named “first” facsimile machine (which can be a sending facsimile machine or a receiving facsimile machine). The facsimile transmission error occurs during a first facsimile transmission sent from the sending facsimile machine to the receiving facsimile machine. Upon detecting the first facsimile transmission error, the sending facsimile machine automatically contacts a service center computer. The service center computer automatically connects the sending facsimile machine to the receiving facsimile machine through the service center computer. Then, the sending facsimile machine sends a test facsimile transmission to the receiving facsimile machine through the service center computer.

Abstract: A system and a method of authenticating faxes are disclosed. The method includes receiving image data that includes at least one page to be transmitted by a sending fax device. An authentication code is generated at the sending fax device. The authentication code is transmitted to a receiving fax device. The receiving fax device determines whether the authentication code is one which is accepted. If it is, the receiving fax device authorizes commencement of the fax transmission.

Abstract: An apparatus and method that configures a facsimile transmission protocol for a facsimile device is disclosed. The method can include transmitting an echo request via a network connection to a facsimile device. The method can include receiving a response to the echo request via the network connection from the facsimile device. The method can include determining network throughput impairments based on the received response to the echo request. The method can include adjusting a facsimile transmission protocol based on the determined network throughput impairments. The method can include transmitting a facsimile message based on the adjusted facsimile transmission protocol.

Abstract: A method and apparatus maintain a facsimile number priority hierarchy within a computer storage medium and process a first facsimile call being transmitted through a computerized call processor. The first facsimile call is made between a first telephone number associated with the computerized call processor and a second telephone number not associated with the computerized call processor. While processing the first facsimile call, the computerized call processor receives an indication of an attempt to connect a second facsimile call between the first telephone number and a third telephone number. The third telephone number is not associated with the computerized call processor. The method and apparatus determine a priority between the second telephone number and the third telephone number based on the facsimile number priority hierarchy. If the second telephone number has a higher priority than the third telephone number, the computerized call processor does not connect the second facsimile call.