Patents by Inventor Joanne Clare Pilkington

Joanne Clare Pilkington has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Service activation upon automatic callback and automatic recall expiration
    Patent number: 6681006
    Abstract: The present invention addresses the current limitations of the automatic callback and automatic recall (AC/AR) features. Upon activation of AC/AR and subsequent timeout, the calling party receives ring back. Upon going off-hook, an announcement is played informing the calling party that the monitoring time has expired and that the call could not be completed during that time. The calling party is then offered service options including extending the monitoring time and message delivery.
    Type: Grant
    Filed: December 17, 1998
    Date of Patent: January 20, 2004
    Assignee: Nortel Networks Limited
    Inventors: Joanne Clare Pilkington, Sylvain Jodoin, Andre LeBon