Patents by Inventor Joe Leung

Joe Leung has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Systems and methods to manage transaction disputes using predictions based on anomalous data
    Patent number: 11978065
    Abstract: Disclosed herein are systems and methods for managing transaction disputes. Techniques include accessing a transaction pattern model associated with a user account; detecting deviation of a transaction from the transaction pattern model; transmitting, based on the detected deviation, transaction data to a user device; receiving an input at the user device in response to the transmitted data; generating, based on the received input, dispute data; storing the dispute data; monitoring data extracts associated with the user account; detecting, based on the monitoring, a data extract indicating a posted state of a transaction associated with the dispute data; and updating the dispute data based on the data extract indicating the posted state.
    Type: Grant
    Filed: April 3, 2023
    Date of Patent: May 7, 2024
    Assignee: Fidelity Information Services, LLC
    Inventors: Jeffrey Paul Kubler, Shane Saunders, Joseph Fredric Sutthoff, Joe Leung, Lauren Morrison, Matthew Petersen, David Raynault, Philip J. Ponsaran
  • SYSTEMS AND METHODS TO MANAGE TRANSACTION DISPUTES USING PREDICTIONS BASED ON ANOMALOUS DATA
    Publication number: 20230289824
    Abstract: Disclosed herein are systems and methods for managing transaction disputes. Techniques include accessing a transaction pattern model associated with a user account; detecting deviation of a transaction from the transaction pattern model; transmitting, based on the detected deviation, transaction data to a user device; receiving an input at the user device in response to the transmitted data; generating, based on the received input, dispute data; storing the dispute data; monitoring data extracts associated with the user account; detecting, based on the monitoring, a data extract indicating a posted state of a transaction associated with the dispute data; and updating the dispute data based on the data extract indicating the posted state.
    Type: Application
    Filed: April 3, 2023
    Publication date: September 14, 2023
    Applicant: Fidelity Information Services, LLC
    Inventors: Jeffrey Paul Kubler, Shane Saunders, Joseph Fredric Sutthoff, Joe Leung, Lauren Morrison, Matthew Petersen, David Raynault, Philip J. Ponsaran
  • Systems and methods to manage transaction disputes using predictions based on anomalous data
    Patent number: 11651378
    Abstract: Disclosed herein are systems and methods for managing transaction disputes. Techniques include accessing a transaction pattern model associated with a user account; detecting deviation of a transaction from the transaction pattern model; transmitting, based on the detected deviation, transaction data to a user device; receiving an input at the user device in response to the transmitted data; generating, based on the received input, dispute data; storing the dispute data; monitoring data extracts associated with the user account; detecting, based on the monitoring, a data extract indicating a posted state of a transaction associated with the dispute data; and updating the dispute data based on the data extract indicating the posted state.
    Type: Grant
    Filed: June 18, 2020
    Date of Patent: May 16, 2023
    Assignee: Fidelity Information Services, LLC
    Inventors: Jeffrey Paul Kubler, Shane Saunders, Joseph Fredric Sutthoff, Joe Leung, Lauren Morrison, Matthew Petersen, David Raynault, Philip J. Ponsaran
  • SYSTEMS AND METHODS TO MANAGE TRANSACTION DISPUTES USING PREDICTIONS BASED ON ANOMALOUS DATA
    Publication number: 20210398142
    Abstract: Disclosed herein are systems and methods for managing transaction disputes. Techniques include accessing a transaction pattern model associated with a user account; detecting deviation of a transaction from the transaction pattern model; transmitting, based on the detected deviation, transaction data to a user device; receiving an input at the user device in response to the transmitted data; generating, based on the received input, dispute data; storing the dispute data; monitoring data extracts associated with the user account; detecting, based on the monitoring, a data extract indicating a posted state of a transaction associated with the dispute data; and updating the dispute data based on the data extract indicating the posted state.
    Type: Application
    Filed: June 18, 2020
    Publication date: December 23, 2021
    Applicant: Fidelity Information Services, LLC
    Inventors: Jeffrey Paul Kubler, Shane Saunders, Joseph Fredric Sutthoff, Joe Leung, Lauren Morrison, Matthew Petersen, David Raynault, Philip J. Ponsaran