Abstract: A removable independent steam jacket for a bottom outlet valve of a railroad tank car able to connect to an existing bottom outlet valve, with or without an integral steam jacket, in a field environment without having to take the tank car in for repairs having a partially annular hollow base with a rectangular cross-section and a plurality of pipes connected to the base extending away from the bottom of the base. The removable steam jacket also has a plurality of mounting brackets connected to the bottom the base for installing and removing it from the bottom outlet valve.

Abstract: A removable independent steam jacket for a bottom outlet valve of a railroad tank car able to connect to an existing bottom outlet valve, with or without an integral steam jacket, in a field environment without having to take the tank car in for repairs having a partially annular hollow base with a rectangular cross-section and a plurality of pipes connected to the base extending away from the bottom of the base. The removable steam jacket also has a plurality of mounting brackets connected to the bottom the base for installing and removing it from the bottom outlet valve.

Abstract: An automated process for providing sales services includes establishing communications between a customer and a first representative, alerting the first representative to a product for which the customer is eligible, transmitting a lead record for the customer to a second representative upon determining that the customer is interested in a product, establishing communications between the customer and the second representative, completing a sales record for the customer, generating a menu of products from which the customer may select, selecting a product from the menu of products, and completing a sale of the selected product. Typically, products to be offered will be identified, and a customer database will be segmented to match the offered products with eligible customers. The sale of the selected product will typically be completed by establishing communications between the customer and a representative authorized to sell the selected product to the customer.