Patents by Inventor Joel Bartlett

Joel Bartlett has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 12039351
    Abstract: Media, methods, and systems of recommending personalized help content within a group-based communication system. A machine learning model trained with prior user interaction data and historical user engagement data is used to generate a list of recommended help content based at least in part on received user interaction data for a user.
    Type: Grant
    Filed: November 29, 2022
    Date of Patent: July 16, 2024
    Assignee: Salesforce, Inc.
    Inventors: Andrew Timmons, Fiona Condon, Joel Bartlett, Elijah Joseph-Young, Jason Kranker, Mihailo Milic, Shreya Mohan Shetty
  • Publication number: 20240176630
    Abstract: Media, methods, and systems of recommending personalized help content within a group-based communication system. A machine learning model trained with prior user interaction data and historical user engagement data is used to generate a list of recommended help content based at least in part on received user interaction data for a user.
    Type: Application
    Filed: November 29, 2022
    Publication date: May 30, 2024
    Inventors: Andrew Timmons, Fiona Condon, Joel Bartlett, Elijah Joseph-Young, Jason Kranker, Mihailo Milic, Shreya Mohan Shetty