Patents by Inventor John A. Crook

John A. Crook has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11961080
    Abstract: Method and systems for securely and accurately authenticating a payment card by using biometric information associated with an authorized user is provided. The method may be implemented by providing a payment card that includes a processor; a display area coupled to the processor and configured to hide account information when the payment card has not been authenticated and to display the account information for a predetermined time interval when the payment card is authenticated; a sensor coupled to the processor and configured to capture biometric information of a user; and a communication interface coupled to the processor and configured to facilitate wireless communication with a mobile smart phone.
    Type: Grant
    Filed: August 17, 2021
    Date of Patent: April 16, 2024
    Assignee: JPMORGAN CHASE BANK. N.A.
    Inventors: Syed Rizwan Ali, Ankita Mehta, Vandana S Dubay, Neela Mukherjee, A K M Nazmus Sakib, Marc Dilodovico, Robert Crooks, Howard Spector, John L Oliver, III
  • Patent number: 11829983
    Abstract: A scanner is integrated as a peripheral device into a POS terminal. Light Emitting Diodes (LEDs) are selectively activated and deactivated during item scanning for items being processed during a transaction at the POS terminal. The activation and deactivation of the LEDs are visible to an overhead security camera during the transaction. The selective activation and deactivation providing indications during the transaction as to whether the items are successfully scanned or unsuccessfully scanned during the transaction as the items are passed in front of at least one scan window of the scanner.
    Type: Grant
    Filed: June 8, 2021
    Date of Patent: November 28, 2023
    Assignee: NCR Corporation
    Inventor: John Crooks
  • Patent number: 11775952
    Abstract: Various embodiments each include at least one of systems, devices, methods, and software for multi-camera simultaneous imaging for multiple processes. Some such embodiments may be embodied in a dedicated appliance or chip while other embodiments may be embodied in a product scanner, in software, or in a combination of hardware and software. One method embodiment includes receiving images from a plurality of cameras, the images from each device captured at various illumination and exposure levels. This method then sorts the images based on illumination and exposure levels for distribution to a plurality of image processing services that each perform at least one task with regard to a received image and then presents the images to respective services for which they are sorted.
    Type: Grant
    Filed: February 28, 2017
    Date of Patent: October 3, 2023
    Assignee: NCR Corporation
    Inventors: John Crooks, Christopher John Costello
  • Patent number: 11749071
    Abstract: Scanner/scale configuration is performed without scanning a series of programming barcodes and performed when a terminal is in a transaction processing mode of operation. A single code scanned into the scanner, initiates a configuration tool on the terminal and causes a graphical user interface (GUI) window to be rendered on a display of the terminal on top of any transaction windows rendered on the display. The GUI window permits user-defined configuration of the scanner/scale. In an embodiment, the configuration tool also provides a clone code that represents a source scanner/scale's configuration settings, when the clone code is scanned into a target scanner, the source scanner/scale's configuration settings are cloned on the target scanner/scale.
    Type: Grant
    Filed: December 21, 2018
    Date of Patent: September 5, 2023
    Assignee: NCR Corporation
    Inventors: John Crooks, Steve Pixton
  • Patent number: 11567562
    Abstract: Disclosed are self-checkout terminals and systems and methods for controlling the same. The systems and methods may include receiving a first image of the customer queuing area from the first camera and determining that a customer is in the customer queuing area. A first wakeup signal may be transmitted to one of the self-checkout terminals when the customer is in the customer queuing area. A second image of the customer queuing area may be received from the first camera and a determination may be made that the customer queuing area is void of customers. A first sleep signal may be transmitted to the one of the self-checkout terminals when the customer queuing area is void of the customers.
    Type: Grant
    Filed: June 28, 2019
    Date of Patent: January 31, 2023
    Assignee: NCR Corporation
    Inventors: Mark Allen Rambler, John Crooks
  • Publication number: 20230013242
    Abstract: A system and method of providing two-way communication between an isolated POS system and a website are described. The POS system operates as an air gap system. In response to detecting a trigger event the two-way communication is initiated for installation, diagnostic and repair services. POS information for transmission to the website through the internet is generated using a QR code that includes the website address and a data payload that depends on the desired service. The QR code is read by a smart phone and transmitted to the website. The website responds by sending response data dependent on the QR code and desired service. The response data is communicated to the POS system via another QR code for further operations by the POS system based thereon.
    Type: Application
    Filed: September 23, 2022
    Publication date: January 19, 2023
    Inventors: John Crooks, John Tatum Dyal, Andrew Klenzak, Brian Patrick Rogers, Sergio Silva, Jeremy Cyle Taylor
  • Patent number: 11523179
    Abstract: Disclosed is systems and methods for controlling a video display of a computing device during malfunction. The systems and methods can include receiving a first video stream and determining that the first video stream includes an error message for display on the video display. Once an error message is detected, a second video stream can be transmitted to the video display. The second video stream can include an alternate message for display on the video display.
    Type: Grant
    Filed: October 29, 2019
    Date of Patent: December 6, 2022
    Assignee: NCR Corporation
    Inventors: Sergio Silva, John Crooks, Andrew Klenzak
  • Patent number: 11494750
    Abstract: Various embodiments herein each include at least one of systems, methods, software, and data structures for product identifier not-on-file imaging system and processing. Some such embodiments include solutions that automate capturing and communicating images of imaged items for which an item identifier (e.g., UPC, DIGIMARC) cannot be located to facilitate correction and updating of product lookup databases to remove inefficiencies and sub-optimal experiences and realization at checkout. One such embodiment in the form of a method includes delivering, to a product pricing update location, an image of an item presented to a product scanner for scanning upon an occurrence of an item-not-on-file event indicating an unsuccessful price lookup database query performed with regard to an item identifier read by the product scanner from the presented item.
    Type: Grant
    Filed: March 30, 2017
    Date of Patent: November 8, 2022
    Assignee: NCR Corporation
    Inventors: John Crooks, Michael Keith Reed
  • Patent number: 11461754
    Abstract: A system and method of providing two-way communication between an isolated POS system and a website are described. The POS system operates as an air gap system. In response to detecting a trigger event the two-way communication is initiated for installation, diagnostic and repair services. POS information for transmission to the website through the internet is generated using a QR code that includes the website address and a data payload that depends on the desired service. The QR code is read by a smart phone and transmitted to the website. The website responds by sending response data dependent on the QR code and desired service. The response data is communicated to the POS system via another QR code for further operations by the POS system based thereon.
    Type: Grant
    Filed: August 26, 2020
    Date of Patent: October 4, 2022
    Assignee: NCR Corporation
    Inventors: John Crooks, John Tatum Dyal, Andrew Klenzak, Brian Patrick Rogers, Sergio Silva, Jeremy Cyle Taylor
  • Patent number: 11430096
    Abstract: Disclosed are systems and methods for detecting a printer jam. The systems and methods can include receiving a reference image of a printer opening and a second image of the printer opening. A lack of a receipt between the second image compared to the reference image can be detected. The lack of the receipt can indicate the printer jam. After detecting the printer jam, operation of the self-service terminal can be terminated.
    Type: Grant
    Filed: April 10, 2020
    Date of Patent: August 30, 2022
    Assignee: NCR Corporation
    Inventors: John Crooks, Michael Lee Barlow, Andrew Klenzak, Brian Patrick Rogers, Sergio Silva
  • Patent number: 11270559
    Abstract: Hardware controls associated with features of a scanner are removed, and a combined scanner and transaction terminal is provided without the hardware controls. Operations associated with the removed hardware controls are graphically depicted as selectable window options within scanner-generated windows. The scanner generated windows are provided as a projected human interface for the missing hardware controls. The projected human interface is provided with and accessible from a display that includes transaction windows produced by transaction software of the transaction terminal, such that the selectable window options are always accessible from the display during transaction processing performed by the transaction software.
    Type: Grant
    Filed: April 30, 2021
    Date of Patent: March 8, 2022
    Assignee: NCR Corporation
    Inventors: John Crooks, Bayapu Reddy Vaddemanu, Chandra Mouli Ayyappa Yellapu
  • Publication number: 20220067685
    Abstract: A system and method of providing two-way communication between an isolated POS system and a website are described. The POS system operates as an air gap system. In response to detecting a trigger event the two-way communication is initiated for installation, diagnostic and repair services. POS information for transmission to the website through the internet is generated using a QR code that includes the website address and a data payload that depends on the desired service. The QR code is read by a smart phone and transmitted to the website. The website responds by sending response data dependent on the QR code and desired service. The response data is communicated to the POS system via another QR code for further operations by the POS system based thereon.
    Type: Application
    Filed: August 26, 2020
    Publication date: March 3, 2022
    Inventors: John Crooks, John Tatum Dyal, Andrew Klenzak, Brian Patrick Rogers, Sergio Silva, Jeremy Cyle Taylor
  • Publication number: 20220051213
    Abstract: Produce items are identified in aisle of a store during a self-shopping session of a shopper and the produce items are associated with a shopping cart of the shopper. A weigh terminal permits produce items to be placed on a weigh plate for weighing in any order selected by the shopper. Each produce item is verified, weight recorded, and price noted in the shopping cart. Discrepancies in produce identification are addressed on checkout and payment for the shopping cart. In an embodiment, aging produce items are identified in aisle or at the weigh terminal, and the shopper is provided a discounted price on such produce items; or availability of aging produce items are communicated to the shopper in aisle during produce identification or at the weigh terminal during produce verification.
    Type: Application
    Filed: November 1, 2021
    Publication date: February 17, 2022
    Inventor: John Crooks
  • Patent number: 11176529
    Abstract: Produce items are identified in aisle of a store during a self-shopping session of a shopper and the produce items are associated with a shopping cart of the shopper. A weigh terminal permits produce items to be placed on a weigh plate for weighing in any order selected by the shopper. Each produce item is verified, weight recorded, and price noted in the shopping cart. Discrepancies in produce identification are addressed on checkout and payment for the shopping cart. In an embodiment, aging produce items are identified in aisle or at the weigh terminal, and the shopper is provided a discounted price on such produce items; or availability of aging produce items are communicated to the shopper in aisle during produce identification or at the weigh terminal during produce verification.
    Type: Grant
    Filed: September 27, 2019
    Date of Patent: November 16, 2021
    Assignee: NCR Corporation
    Inventor: John Crooks
  • Publication number: 20210319631
    Abstract: Disclosed are systems and methods for detecting a printer jam. The systems and methods can include receiving a reference image of a printer opening and a second image of the printer opening. A lack of a receipt between the second image compared to the reference image can be detected. The lack of the receipt can indicate the printer jam. After detecting the printer jam, operation of the self-service terminal can be terminated.
    Type: Application
    Filed: April 10, 2020
    Publication date: October 14, 2021
    Inventors: John Crooks, Michael Lee Barlow, Andrew Klenzak, Brian Patrick Rogers, Sergio Silva
  • Publication number: 20210297566
    Abstract: A scanner is integrated into a Point-Of-Sale (POS) terminal; the scanner provides scanning information during POS transactions over a POS connection and provides video capabilities over a separate and independent network connection.
    Type: Application
    Filed: June 8, 2021
    Publication date: September 23, 2021
    Inventors: John Crooks, J. Stephen McDaniel
  • Publication number: 20210295300
    Abstract: A scanner is integrated as a peripheral device into a POS terminal. Light Emitting Diodes (LEDs) are selectively activated and deactivated during item scanning for items being processed during a transaction at the POS terminal. The activation and deactivation of the LEDs are visible to an overhead security camera during the transaction. The selective activation and deactivation providing indications during the transaction as to whether the items are successfully scanned or unsuccessfully scanned during the transaction as the items are passed in front of at least one scan window of the scanner.
    Type: Application
    Filed: June 8, 2021
    Publication date: September 23, 2021
    Inventor: John Crooks
  • Patent number: 11113683
    Abstract: A scanner is integrated as a peripheral device into a POS terminal. Light Emitting Diodes (LEDs) are selectively activated and deactivated during item scanning for items being processed during a transaction at the POS terminal. The activation and deactivation of the LEDs are visible to an overhead security camera during the transaction. The selective activation and deactivation providing indications during the transaction as to whether the items are successfully scanned or unsuccessfully scanned during the transaction as the items are passed in front of at least one scan window of the scanner.
    Type: Grant
    Filed: December 7, 2017
    Date of Patent: September 7, 2021
    Assignee: NCR Corporation
    Inventor: John Crooks
  • Patent number: 11100766
    Abstract: Systems and methods for cash drawer detection and control are disclosed herein. The systems and methods may include use of an adaptor. The adaptor may connect a cash drawer to a point of sale (POS) terminal. The adaptor may include allow for an input signal to be received from the cash drawer. The type of cash drawer can be identified based on the input signal. An output signal operative to open the cash drawer can be generated and transmitted to the cash drawer to open the cash drawer.
    Type: Grant
    Filed: October 29, 2019
    Date of Patent: August 24, 2021
    Assignee: NCR Corporation
    Inventors: Sergio Silva, John Crooks, Andrew Klenzak, Lawrence Garcia Lim, Eric Robert Thoroe
  • Patent number: 11095801
    Abstract: A scanner is integrated into a Point-Of-Sale (POS) terminal; the scanner provides scanning information during POS transactions over a POS connection and provides video capabilities over a separate and independent network connection.
    Type: Grant
    Filed: August 30, 2016
    Date of Patent: August 17, 2021
    Assignee: NCR Corporation
    Inventors: John Crooks, J. Stephen McDaniel