Patents by Inventor John BARTUSEK

John BARTUSEK has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20230239290
    Abstract: Computer-implemented methods and systems include enrolling a user at a first security tier, from a plurality of security tiers, based on user risk criteria and call risk criteria applied to one or more historical calls, storing voice calibration information for the enrolled user based on the one or more historical calls, monitoring for a call and receiving data associated with the call, the data having a voice component captured using a microphone, authenticating the call as originating from the enrolled user by matching the voice component to the voice calibration information, granting the enrolled user account access in accordance with the first security tier, during the call, based on the enrolling the user at the first security tier and the authenticating the call as originating from the enrolled user, and updating the voice calibration information based on the voice component.
    Type: Application
    Filed: January 21, 2022
    Publication date: July 27, 2023
    Applicant: Capital One Services, LLC
    Inventors: Zhiyuan GUAN, Boqing XU, Michael QUIROLO, Sarah STRAUSS, John BARTUSEK