Abstract: An inbound communication is received by a contact center. For example, the inbound communication may be a text-based communication. The inbound communication is classified based on feedback from one or more prior inbound communications. For example, the feedback may be based on whether a previous communication was transferred, was dropped, based on feedback provided by a contact center agent, based on feedback provided by a user, and/or the like. In response to classifying the first inbound communication, the inbound communication is routed differently in the contact center. For example, the inbound communication is routed to a different contact center queue based on the feedback of the previous communication.

Abstract: A cutting assembly comprising a drive arm assembly and knife head assembly for a header of a plant-cutting machine is disclosed. The drive arm assembly generally includes a drive unit connected to a pivotable drive member and a bearing element with a rounded head. The knife head assembly generally includes a mounting bar and a clamping portion that collectively form a cavity for receiving the bearing element and forming a pivot joint. The knife head assembly is attached to a cutter bar such that the operation of the drive unit causes the cutter bar to have substantially linear motion by way of the pivot joint.

Abstract: An inbound communication is received by a contact center. For example, the inbound communication may be a text-based communication. The inbound communication is classified based on feedback from one or more prior inbound communications. For example, the feedback may be based on whether a previous communication was transferred, was dropped, based on feedback provided by a contact center agent, based on feedback provided by a user, and/or the like. In response to classifying the first inbound communication, the inbound communication is routed differently in the contact center. For example, the inbound communication is routed to a different contact center queue based on the feedback of the previous communication.

Abstract: An improved automatic height adjustment system for use with a header of an agricultural harvester is provided. The system includes apparatus and methods utilizing detection of a light beam at or near the skid plate of a header to adjust the height of the header relative to the ground surface. The apparatus includes an emitter for emitting a beam of light to a receiver. An apertured sensor guide is positioned between the emitter and the receiver. The sensor guide is in communication with a controller. If the body of the sensor guide is detected as blocking passage of light to the receiver then the controller operates an extensible actuator to raise or lower the header relative to the ground surface. The system provides rapid header height adjustment in response to detected changes in elevation of the skid plate as the harvester traverses a crop field.

Abstract: A cutting assembly comprising a drive arm assembly and knife head assembly for a header of a plant-cutting machine is disclosed. The drive arm assembly generally includes a drive unit connected to a pivotable drive member and a bearing element with a rounded head. The knife head assembly generally includes a mounting bar and a clamping portion that collectively form a cavity for receiving the bearing element and forming a pivot joint. The knife head assembly is attached to a cutter bar such that the operation of the drive unit causes the cutter bar to have substantially linear motion by way of the pivot joint.

Abstract: An improved automatic height adjustment system for use with a header of an agricultural harvester is provided. The system includes apparatus and methods utilizing detection of a light beam at or near the skid plate of a header to adjust the height of the header relative to the ground surface. The apparatus includes an emitter for emitting a beam of light to a receiver. An apertured sensor guide is positioned between the emitter and the receiver. The sensor guide is in communication with a controller. If the body of the sensor guide is detected as blocking passage of light to the receiver then the controller operates an extensible actuator to raise or lower the header relative to the ground surface. The system provides rapid header height adjustment in response to detected changes in elevation of the skid plate as the harvester traverses a crop field.

Abstract: An improved automatic height adjustment system for use with a header of an agricultural harvester is provided. The system includes apparatus and methods utilizing detection of a light beam at or near the skid plate of a header to adjust the height of the header relative to the ground surface. The apparatus includes an emitter for emitting a beam of light to a receiver. An apertured sensor guide is positioned between the emitter and the receiver. The sensor guide is in communication with a controller. If the body of the sensor guide is detected as blocking passage of light to the receiver then the controller operates an extensible actuator to raise or lower the header relative to the ground surface. The system provides rapid header height adjustment in response to detected changes in elevation of the skid plate as the harvester traverses a crop field.

Abstract: A hanger with an integral U shaped clamping device for attachment to a metal support of a screened enclosure. The clamping device includes one resilient lined sidewall of which is movable by means of a hand-operated screw in order to clamp the hanger to the support. The resilient interior walls of the clamp provide a solid yet non-damaging surface area to hold the hanger securely to a vertical support structure of a screen enclosure.

Abstract: A device performs oxygen flight planning calculations for estimating oxygen usage. The device includes a storage device, an input device for inputting a known flight parameter value into the storage device, and an output device for outputting the known flight parameter value input by the input device. A logic device is configured to control the storage device, the input device, the output device and provide to the output device a further flight parameter. A value of the further flight parameter is calculable by the logic device from the known flight parameter value previously input into the storage device. Upon the further flight parameter being selected by use of the input device, the logic device calculates the value of the further flight parameter and provides the value of the further flight parameter to the output device.

Abstract: A bottle rack configured to be at least partially recessed in a wall.

Abstract: The present invention provides for a nozzle assembly including a body having a conduit extending from an inlet to an outlet. A first end of a shaft is mounted to the body and a second end of the shaft extends from the body proximate the outlet. The shaft is moveable between a retracted position and an extended position. A turret is rotationally mounted on the second end of the shaft and a plurality of nozzles are removeably mounted on the turret for alignment with the outlet. The nozzle that is aligned with the outlet sealingly mates with the outlet when the turret in the retracted position and is spaced from the outlet when the turret in the extended position.

Abstract: The present invention provides for a nozzle assembly including a body having a conduit extending from an inlet to an outlet. A first end of a shaft is mounted to the body and a second end of the shaft extends from the body proximate the outlet. The shaft is moveable between a retracted position and an extended position. A turret is rotationally mounted on the second end of the shaft and a plurality of nozzles are removeably mounted on the turret for alignment with the outlet. The nozzle that is aligned with the outlet sealingly mates with the outlet when the turret in the retracted position and is spaced from the outlet when the turret in the extended position.

Abstract: A root control and containment system for holding and growing a plant in a cavity in the earth for controlling and containing vertical and horizontal root growth is disclosed. The system includes a vessel having upstanding sidewalls and a base therebelow and an open top thereabove. A root inhibiting carbon bound material is in chemical communication with the vessel and stores and releases the root inhibiting carbon bound materials over protracted periods of time. The root inhibiting carbon bound material is disposed in a discrete pattern relationship on an inner surface of the sidewalls and the base. The controlled release of the carbon bound material rejects lateral root growth therethrough the wall and vertical root growth therethrough the base of the vessel. An arcuate collar is attached to an upper edge of the sidewall of the vessel and is disposed above the surface of the earth surrounding the cavity for rapid identification of the cavity by field personnel when performing field tasks.