Abstract: An information retrieval method for cloud service administration is provided. The method may include establishing a connection with a semantic database. In some embodiments, the semantic database is configured to store information for different cloud services, and the information includes information regarding a first cloud service and information regarding a second cloud service. In some embodiments, the information regarding the first cloud service includes a first entity information and the information regarding the second cloud service includes a second entity information. The method further includes transmitting to the semantic database a request to obtain information regarding an asset. Then the method may include receiving from the semantic database an indication that first entity information and the second entity information being linked and being both related to the asset.

Abstract: In one aspect of the present disclosure, activities of users within an IT service end user are recorded. A given record of a user activity may include an output of a command executed by the user, and execution information, input parameter(s) to the command, output of the command, and/or any other type of execution information. In implementations, intelligence may be built into a proxy module corresponding to the command to track an execution of the command started by the user. The execution of the command is captured and stored in a buffer such that another user within the IT service end user can review the execution of the command. In another aspect, user interfaces are provided to facilitate a user within an IT service end user to review activities in administering IT services by another user within the IT service end user.

Abstract: In one aspect, just-in-time authentication is provided to assist an administrator or staff of an IT service end user to invoke a function call to a service. The just-time-authentication can provide on-the-fly authentication to the service. In another aspect, granular permissions in executing a task or tasks for a service is enabled for a given administrator or staff of an IT service end user. In some embodiments, the granular permission involves assigning permissions to users either directly or indirectly via a mediating abstraction (such as groups, roles, etc.). Still in another aspect, stateful execution of a command/function call to a service is provided. In the stateful execution, the command/function call to the service is associated with a key, which can comprise a session id, a function name, a count of function executions for current session, and hash of input parameters for the command/function call, and/or any other information.

Abstract: System and method are disclosed for enabling data synchronization with different cloud service providers. Semantics of provide data from the cloud service providers may be determined and captured in a data object—i.e. a provider data object. The provider data object may then be instantiated for individual cloud service providers for synchronizing data with a given cloud service provider. Provider data can be received from the given cloud service provider can be processed using the instance of the provider data object. Specific provider information can then be extracted from the received provider data according the semantics defined in the instance of the provider data object. The extracted provider information can then compared with provider information already stored in a database. When one or more differences are detected between the two, the received provider information can be saved to the database.

Abstract: A system and method for facilitating a migration engine to migrate data items in a data directory from a source system to a destination system over multiple migration passes are disclosed. A state file can be used to track migration states of data items during the life cycle of the migration. The state file can be generated and updated by a plugin to the migration engine. During a migration pass, the state file can be loaded into the memory to influence the migration by the migration engine. Prior to the migration pass, migration profile specifying one or more migration actions can be invoked by a migration routine. The invocation of the migration profile can cause the state file to be modified to perform the migration actions accordingly.

Abstract: Technology is generally described for automating the project management and execution of data migration from a source email system to a destination email system. In some examples, the technology can include receiving a domain name of a second computing system; obtaining domain name system (DNS) records for the received domain name; determining an email hosting provider for the second computing system; determining, by the processor, based on the obtained DNS records, an email system service type of the source email system on the second computing system; discovering mailboxes and message delivery rules of the source email system; displaying customization options for migrating discovered source email system mailboxes; migrating data items from the source email system to the destination email system; and managing migration of data from source email system client computing devices to the destination email system.

Abstract: Entity matching is provided. A request to determine a second entity matching with a first entity may be received. Demographic fields to be compared to determine the match may be determined. Comparison weights including an agreement weight, a disagreement weight, and a null weight may be assigned to each of the plurality of demographic fields. The received request may be parsed to determine demographic fields data related to the second entity. The demographic fields data may be compared with indexed demographic data which may include a plurality of records. The demographic fields data may be compared for the determined plurality of demographic fields. A comparison weight for each of the plurality of demographic fields may be determined based on the comparison. The first entity matching with the second entity may be determined from the indexed demographic data based on determined comparison weights for the plurality of demographic fields.

Abstract: Technology is generally described for automating the project management and execution of data migration from a source email system to a destination email system. In some examples, the technology can include receiving a domain name of a second computing system; obtaining domain name system (DNS) records for the received domain name; determining an email hosting provider for the second computing system; determining, by the processor, based on the obtained DNS records, an email system service type of the source email system on the second computing system; discovering mailboxes and message delivery rules of the source email system; displaying customization options for migrating discovered source email system mailboxes; migrating data items from the source email system to the destination email system; and managing migration of data from source email system client computing devices to the destination email system.

Abstract: In one aspect of the present disclosure, activities of users within an IT service end user are recorded. A given record of a user activity may include an output of a command executed by the user, and execution information, input parameter(s) to the command, output of the command, and/or any other type of execution information. In implementations, intelligence may be built into a proxy module corresponding to the command to track an execution of the command started by the user. The execution of the command is captured and stored in a buffer such that another user within the IT service end user can review the execution of the command. In another aspect, user interfaces are provided to facilitate a user within an IT service end user to review activities in administering IT services by another user within the IT service end user.

Abstract: In one aspect, just-in-time authentication is provided to assist an administrator or staff of an IT service end user to invoke a function call to a service. The just-time-authentication can provide on-the-fly authentication to the service. In another aspect, granular permissions in executing a task or tasks for a service is enabled for a given administrator or staff of an IT service end user. In some embodiments, the granular permission involves assigning permissions to users either directly or indirectly via a mediating abstraction (such as groups, roles, etc.). Still in another aspect, stateful execution of a command/function call to a service is provided. In the stateful execution, the command/function call to the service is associated with a key, which can comprise a session id, a function name, a count of function executions for current session, and hash of input parameters for the command/function call, and/or any other information.

Abstract: An information retrieval method for cloud service administration is provided. The method may include establishing a connection with a semantic database. In some embodiments, the semantic database is configured to store information for different cloud services, and the information includes information regarding a first cloud service and information regarding a second cloud service. In some embodiments, the information regarding the first cloud service includes a first entity information and the information regarding the second cloud service includes a second entity information. The method further includes transmitting to the semantic database a request to obtain information regarding an asset. Then the method may include receiving from the semantic database an indication that first entity information and the second entity information being linked and being both related to the asset.

Abstract: Technology is generally described for automating the project management and execution of data migration from a source email system to a destination email system. In some examples, the technology can include receiving a domain name of a second computing system; obtaining domain name system (DNS) records for the received domain name; determining an email hosting provider for the second computing system; determining, by the processor, based on the obtained DNS records, an email system service type of the source email system on the second computing system; discovering mailboxes and message delivery rules of the source email system; displaying customization options for migrating discovered source email system mailboxes; migrating data items from the source email system to the destination email system; and managing migration of data from source email system client computing devices to the destination email system.

Abstract: A system and method for controlling a migration of data items in a data directory from a source system to a destination system by setting one or more target properties for implementing the migration are disclosed. A migration controller can be employed to obtain statistical information regarding the migration. The statistical information can then be used to compute the one or more target properties. For example, a target number of network connections for achieving an optimal total throughput and concurrency can be computed based on an average throughput per network connection. The target number of network connections may be determined by a migration monitor, which may set the determined target number of network connections as a policy to be enforced by the migration controller.

Abstract: A request for a most reliable demographic fields data for a selected demographic field associated with an entity may be received at an entity matching system. A plurality of records associated with the entity may be received at the entity matching system. Each of the plurality of records may include at least one demographic field. A demographic field corresponding to the selected demographic field may be identified from the at least one demographic field for each of the plurality of records. A reliability score may be determined for the corresponding demographic field for each of the plurality of records. The corresponding demographic field with the highest reliability score may be determined as the most reliable demographic fields data.

Abstract: Technology is generally described for automating the project management and execution of data migration from a source email system to a destination email system. In some examples, the technology can include receiving a domain name of a second computing system; obtaining domain name system (DNS) records for the received domain name; determining an email hosting provider for the second computing system; determining, by the processor, based on the obtained DNS records, an email system service type of the source email system on the second computing system; discovering mailboxes and message delivery rules of the source email system; displaying customization options for migrating discovered source email system mailboxes; migrating data items from the source email system to the destination email system; and managing migration of data from source email system client computing devices to the destination email system.

Abstract: A backup, search, and restore service is provided. The service can be achieved through a backup system, and a search and restore server. A user can be enabled to initiate a search request for one or more data items. A search can be performed by the search and restore server using metadata for the data items backed up by the backup system to return the one or more data items. The metadata for the data items can be generated by the backup system when data items are backed up by the backup system. The backup system may back up the data items on an incremental basis. The user can be enabled to select a data item in the one or more data items for restoration on the data system. Header information of the selected data item can be obtained from the data system to determine whether the restoration is necessary.

Abstract: Expanded data processing for entity matching is provided. A request for determining a matching entity is received. The received request is parsed to determine demographic field data associated with the request. A first look up operation is performed in an indexed demographic data for a first demographic field associated with the request. A first list of entities matching with the first demographic field data is received in response to the first look up operation. A second look up operation is performed in the indexed demographic data to determine a set of demographic attributes associated with each entity on the first list. The demographic attributes correspond to a second demographic field associated with the request. A matching confidence for whether the entity is associated with a given entity in the first list is determined based on a comparison between the demographic field data and the demographic attributes.

Abstract: Systems and methods are provided for automatically configuring an email client during a migration process. An client-side assistant can be deployed to an end-user's computer via a migration platform. After being deployed to a particular client computer, the client-side assistant can be configured to obtain user information to identify the end-user associated with the client computer. After identifying the end-user, destination system information regarding the end-user can be pushed to client computer for inclusion in new configuration information for the email client. Before generating the new configuration information, user credential for logging into the source system can be obtained. The client-side assistant can be configured to cause the destination system to confirm this credential. After generating the new configuration information, the client-side assistant can instruct the client-side assistant to use the new configuration information to at a specific time and date.

Abstract: A system and method for facilitating a migration engine to migrate data items in a data directory from a source system to a destination system over multiple migration passes are disclosed. A state file can be used to track migration states of data items during the life cycle of the migration. The state file can be generated and updated by a plugin to the migration engine. During a migration pass, the state file can be loaded into the memory to influence the migration by the migration engine. Prior to the migration pass, migration profile specifying one or more migration actions can be invoked by a migration routine. The invocation of the migration profile can cause the state file to be modified to perform the migration actions accordingly.

Abstract: Systems and methods are provided for automatically configuring an email client during a migration process. An client-side assistant can be deployed to an end-user's computer via a migration platform. After being deployed to a particular client computer, the client-side assistant can be configured to obtain user information to identify the end-user associated with the client computer. After identifying the end-user, destination system information regarding the end-user can be pushed to client computer for inclusion in new configuration information for the email client. Before generating the new configuration information, user credential for logging into the source system can be obtained. The client-side assistant can be configured to cause the destination system to confirm this credential. After generating the new configuration information, the client-side assistant can instruct the client-side assistant to use the new configuration information to at a specific time and date.