Patents by Inventor John Edward Silva

John Edward Silva has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • KIOSK DEVICE MANAGEMENT IN QUICK SERVICE RESTAURANT ENVIRONMENTS
    Publication number: 20200195466
    Abstract: A kiosk system which is capable of maintaining kiosk devices online without physical manipulation is disclosed. The kiosk system is capable of forcing a programmatic re-initialization of kiosk devices when necessary. Individual devices in the kiosk system can be initialized and re-initialized in parallel with normal operation of the kiosk system.
    Type: Application
    Filed: February 26, 2020
    Publication date: June 18, 2020
    Inventors: John Edward Silva, Suzanne Grace Arena, Anthony J.K. Kua
  • Kiosk device management in quick service restaurant environments
    Patent number: 10355877
    Abstract: A kiosk system which is capable of maintaining kiosk devices online without physical manipulation is disclosed. The kiosk system capable of forcing a programmatic re-initialization of kiosk devices when necessary. Individual devices in the kiosk system can be initialized and re-initialized in parallel with normal operation of the kiosk system.
    Type: Grant
    Filed: February 23, 2009
    Date of Patent: July 16, 2019
    Assignee: Tillster, Inc.
    Inventors: John Edward Silva, Suzanne Grace Arena, Anthony J. K. Kua
  • KIOSK DEVICE MANAGEMENT IN QUICK SERVICE RESTAURANT ENVIRONMENTS
    Publication number: 20190215187
    Abstract: A kiosk system which is capable of maintaining kiosk devices online without physical manipulation is disclosed. The kiosk system is capable of forcing a programmatic re-initialization of kiosk devices when necessary. Individual devices in the kiosk system can be initialized and re-initialized in parallel with normal operation of the kiosk system.
    Type: Application
    Filed: March 14, 2019
    Publication date: July 11, 2019
    Inventors: John Edward Silva, Suzanne Grace Arena, Anthony J.K. Kua
  • METHODS AND SYSTEMS FOR RECORDING INTERACTIONS WITH A SYSTEM FOR PURCHASING MOBILE PHONES AND OTHER ELECTRONIC DEVICES
    Publication number: 20170083886
    Abstract: The present disclosure describes various embodiments of methods and systems for operating a kiosk that is configured to purchase electronic items from a user. One or more cameras on the kiosk record a transaction which is stored as a record on a computer-readable medium. A record is also kept of the times at which events occur such as the user activating a control or button, as well as times when graphical user interface (GUI) screens are presented to the user. The transaction record can be analyzed in real time or at a later date to determine why some transactions are not completed or to improve the user experience with the kiosk.
    Type: Application
    Filed: March 1, 2016
    Publication date: March 23, 2017
    Inventors: John Edward Silva, Mark Vincent Bowles, Jeffrey Ploetner
  • KIOSK DEVICE MANAGEMENT IN QUICK SERVICE RESTAURANT ENVIRONMENTS
    Publication number: 20100217892
    Abstract: A kiosk system which is capable of maintaining kiosk devices online without physical manipulation is disclosed. The kiosk system capable of forcing a programmatic re-initialization of kiosk devices when necessary. Individual devices in the kiosk system can be initialized and re-initialized in parallel with normal operation of the kiosk system.
    Type: Application
    Filed: February 23, 2009
    Publication date: August 26, 2010
    Applicant: EMN8, INC.
    Inventors: John Edward Silva, Suzanne Grace Arena, Anthony J.K. Kua