Abstract: A system and method for an optimization of fulfillment workflow is disclosed. In accordance with one embodiment of the present disclosure. In accordance with embodiments of the present disclosure, a method may include receiving a request to be fulfilled from a client. The method may also include determining one or more item attributes associated with the request. The method may additionally include generating a batch of work units related to the request based at least in part on the one or more item attributes. The method may further include selecting an agent from a plurality of agents to process the batch. Moreover, the method may include transmitting the batch to the agent.

Abstract: Attributes are associated with E-mail objects by initializing a context window to include one or more action items for associating attributes with objects in a note; a display is responsive to user selection of an object for displaying the context window; responsive to user selection of an action item, selectable attributes are displayed in an object attributes window; and responsive to user selection of one or more attributes from the object attributes window, selected attributes are associate in the note with the object.

Abstract: A water heater for a recreational vehicle which employs both gas and electric powered system for heating the water within the water heater, wherein both the gas powered and electric powered systems are controlled through a single user interface control. The present invention provides a water heater for a recreational vehicle wherein a hot surface ignition system is used in conjunction with the gas burner and the electric resistance coil is immersed within the water such that either gas stored on board the recreational vehicle, or land-based electrical power can be used to heat the water either independently or in combination. Through the use of a single temperature sensor, and a single operator control, the water can be most efficiently brought up to the appropriate temperature in the most convenient manner for the user.

Abstract: An improved hot work tool steel has higher hardness capability and better temper resistance above 1100 F. and better wear resistance than AISI type H13 and better toughness and ductility then AISI type H10 or type H21. The steel alloy contains essentially the following in weight percent:______________________________________ Carbon 0.55 Max. Manganese 1.5 Max. Silicon 2.0 Max. Chromium 3.5-6.0 Molybdenum 1.5-3.0 Vanadium 0.50-1.50 ______________________________________and the balance is essentially iron except for the usual impurities found in commerical grades of hot work tool steels. Carbon and chromium are balanced within the composition such that% carbon.gtoreq.0.098.times.% chromium.