Patents by Inventor John F. MORAN

John F. MORAN has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Graphical chatbot interface facilitating user-chatbot interaction
    Patent number: 10976904
    Abstract: Interaction with a chatbot of a computer system is facilitated by receiving, by the chatbot, a request from a user of the chatbot, where the request establishes a user-chatbot interaction. Based at least in part on the request, a plurality of predicted chatbot paths are generated, forming a hierarchy of predicted chatbot content for the user-chatbot interaction. A graphical chatbot interface including, at least in part, the hierarchy of predicted chatbot content for the user-chatbot interaction is provided for display on an electronic device, and a selection by the user of one predicted chatbot path of the graphical chatbot interface is received, via the electronic device, as part of the user-chatbot interaction, where the providing of the graphical chatbot interface facilitates user interaction with the chatbot along the selected predicted chatbot path.
    Type: Grant
    Filed: May 7, 2019
    Date of Patent: April 13, 2021
    Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: John F. Moran, Michael Bender, Todd P. Seager, Sarbajit K. Rakshit
  • GRAPHICAL CHATBOT INTERFACE FACILITATING USER-CHATBOT INTERACTION
    Publication number: 20200356237
    Abstract: Interaction with a chatbot of a computer system is facilitated by receiving, by the chatbot, a request from a user of the chatbot, where the request establishes a user-chatbot interaction. Based at least in part on the request, a plurality of predicted chatbot paths are generated, forming a hierarchy of predicted chatbot content for the user-chatbot interaction. A graphical chatbot interface including, at least in part, the hierarchy of predicted chatbot content for the user-chatbot interaction is provided for display on an electronic device, and a selection by the user of one predicted chatbot path of the graphical chatbot interface is received, via the electronic device, as part of the user-chatbot interaction, where the providing of the graphical chatbot interface facilitates user interaction with the chatbot along the selected predicted chatbot path.
    Type: Application
    Filed: May 7, 2019
    Publication date: November 12, 2020
    Inventors: John F. MORAN, Michael BENDER, Todd P. SEAGER, Sarbajit K. RAKSHIT