Patents by Inventor John F. Pollard

John F. Pollard has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 9477971
    Abstract: Techniques are described for providing relevant information to users (e.g., information that is at least potentially of interest to the users). Relevant information for a user may be automatically determined based on a determined context of the user and/or on a request for that information from the user. For example, voice-based information may be obtained from a user in one or more ways, and then analyzed to identify requests or other indications of information of interest and/or to otherwise determine a context of the user that corresponds to potential information of interest. Relevant information for a user may be provided to the user in various ways, such as via a voice-based response during a telephone call and/or via one or more electronic messages sent to the user (e.g., via emails, instant messages, paging messages, SMS or other text messages, etc.).
    Type: Grant
    Filed: October 14, 2013
    Date of Patent: October 25, 2016
    Assignee: Nuance Communications, Inc.
    Inventors: Shreedhar Madhavapeddi, John F. Pollard
  • Patent number: 9185215
    Abstract: Techniques are described for performing actions for users based at least in part on spoken information, such as spoken voice-based information received from the users during telephone calls. The described techniques include categorizing spoken information obtained from a user in one or more ways, and performing actions on behalf of the user related to the categorized information. For example, in some situations, spoken information obtained from a user is analyzed to identify one or more spoken information items (e.g., words, phrases, sentences, etc.) supplied by the user, and to generate corresponding textual representations (e.g., via automated speech-to-text techniques). One or more actions may then be taken regarding the identified information items, including to categorize the items by adding textual representations of the spoken information items to one or more of multiple predefined lists or other collections of information that are specific to or otherwise available to the user.
    Type: Grant
    Filed: May 6, 2014
    Date of Patent: November 10, 2015
    Assignee: Nuance Communications, Inc.
    Inventors: Shreedhar Madhavapeddi, John F. Pollard
  • Publication number: 20140241514
    Abstract: Techniques are described for performing actions for users based at least in part on spoken information, such as spoken voice-based information received from the users during telephone calls. The described techniques include categorizing spoken information obtained from a user in one or more ways, and performing actions on behalf of the user related to the categorized information. For example, in some situations, spoken information obtained from a user is analyzed to identify one or more spoken information items (e.g., words, phrases, sentences, etc.) supplied by the user, and to generate corresponding textual representations (e.g., via automated speech-to-text techniques). One or more actions may then be taken regarding the identified information items, including to categorize the items by adding textual representations of the spoken information items to one or more of multiple predefined lists or other collections of information that are specific to or otherwise available to the user.
    Type: Application
    Filed: May 6, 2014
    Publication date: August 28, 2014
    Applicant: NUANCE COMMUNICATIONS, INC.
    Inventors: Shreedhar Madhavapeddi, John F. Pollard
  • Publication number: 20140213223
    Abstract: A data communication system routes calls from a mobile communication device associated with a calling party to a mobile communication device associated with a called party. If calls are not answered by the called party, a call is routed to a voicemail server. A data channel is opened between the mobile communication device associated with the calling party and the voicemail server over which higher fidelity audio signals are transmitted. The transmitted audio is supplied to the voicemail server for conversion from an audio to a text format. In accordance with another aspect, a data channel is opened with a call placed by the calling party. The data channel is used to append information that is sent with a call to give the called party information regarding the call or the caller without having to answer the call.
    Type: Application
    Filed: December 26, 2013
    Publication date: July 31, 2014
    Applicant: NUANCE COMMUNICATIONS, INC.
    Inventors: Shreedhar Madhavapeddi, John F. Pollard, Gary B. Clayton, Pim van Meurs
  • Patent number: 8718239
    Abstract: Techniques are described for performing actions for users based at least in part on spoken information, such as spoken voice-based information received from the users during telephone calls. The described techniques include categorizing spoken information obtained from a user in one or more ways, and performing actions on behalf of the user related to the categorized information. For example, in some situations, spoken information obtained from a user is analyzed to identify one or more spoken information items (e.g., words, phrases, sentences, etc.) supplied by the user, and to generate corresponding textual representations (e.g., via automated speech-to-text techniques). One or more actions may then be taken regarding the identified information items, including to categorize the items by adding textual representations of the spoken information items to one or more of multiple predefined lists or other collections of information that are specific to or otherwise available to the user.
    Type: Grant
    Filed: August 28, 2012
    Date of Patent: May 6, 2014
    Assignee: Nuance Communications, Inc.
    Inventors: Shreedhar Madhavapeddi, John F. Pollard
  • Publication number: 20140046770
    Abstract: Techniques are described for providing relevant information to users (e.g., information that is at least potentially of interest to the users). Relevant information for a user may be automatically determined based on a determined context of the user and/or on a request for that information from the user. For example, voice-based information may be obtained from a user in one or more ways, and then analyzed to identify requests or other indications of information of interest and/or to otherwise determine a context of the user that corresponds to potential information of interest. Relevant information for a user may be provided to the user in various ways, such as via a voice-based response during a telephone call and/or via one or more electronic messages sent to the user (e.g., via emails, instant messages, paging messages, SMS or other text messages, etc.).
    Type: Application
    Filed: October 14, 2013
    Publication date: February 13, 2014
    Applicant: NUANCE COMMUNICATIONS, INC.
    Inventors: Shreedhar Madhavapeddi, John F. Pollard
  • Patent number: 8560323
    Abstract: Techniques are described for providing relevant information to users (e.g., information that is at least potentially of interest to the users). Relevant information for a user may be automatically determined based on a determined context of the user and/or on a request for that information from the user. For example, voice-based information may be obtained from a user in one or more ways, and then analyzed to identify requests or other indications of information of interest and/or to otherwise determine a context of the user that corresponds to potential information of interest. Relevant information for a user may be provided to the user in various ways, such as via a voice-based response during a telephone call and/or via one or more electronic messages sent to the user (e.g., via emails, instant messages, paging messages, SMS or other text messages, etc.).
    Type: Grant
    Filed: June 28, 2011
    Date of Patent: October 15, 2013
    Assignee: Nuance Communications, Inc.
    Inventors: Shreedhar Madhavapeddi, John F. Pollard
  • Publication number: 20130045720
    Abstract: A data communication system routes calls from a mobile communication device associated with a calling party to a mobile communication device associated with a called party. If calls are not answered by the called party, a call is routed to a voicemail server. A data channel is opened between the mobile communication device associated with the calling party and the voicemail server over which higher fidelity audio signals are transmitted. The transmitted audio is supplied to the voicemail server for conversion from an audio to a text format. In accordance with another aspect, a data channel is opened with a call placed by the calling party. The data channel is used to append information that is sent with a call to give the called party information regarding the call or the caller without having to answer the call.
    Type: Application
    Filed: August 15, 2011
    Publication date: February 21, 2013
    Inventors: Shreedhar Madhavapeddl, John F. Pollard, Gary B. Clayton, Pim van Meurs
  • Patent number: 8254535
    Abstract: Techniques are described for performing actions for users based at least in part on spoken information, such as spoken voice-based information received from the users during telephone calls. The described techniques include categorizing spoken information obtained from a user in one or more ways, and performing actions on behalf of the user related to the categorized information. For example, in some situations, spoken information obtained from a user is analyzed to identify one or more spoken information items (e.g., words, phrases, sentences, etc.) supplied by the user, and to generate corresponding textual representations (e.g., via automated speech-to-text techniques). One or more actions may then be taken regarding the identified information items, including to categorize the items by adding textual representations of the spoken information items to one or more of multiple predefined lists or other collections of information that are specific to or otherwise available to the user.
    Type: Grant
    Filed: November 14, 2007
    Date of Patent: August 28, 2012
    Assignee: Nuance Communications, Inc.
    Inventors: Shreedhar Madhavapeddi, John F. Pollard
  • Publication number: 20110255671
    Abstract: Techniques are described for providing relevant information to users (e.g., information that is at least potentially of interest to the users). Relevant information for a user may be automatically determined based on a determined context of the user and/or on a request for that information from the user. For example, voice-based information may be obtained from a user in one or more ways, and then analyzed to identify requests or other indications of information of interest and/or to otherwise determine a context of the user that corresponds to potential information of interest. Relevant information for a user may be provided to the user in various ways, such as via a voice-based response during a telephone call and/or via one or more electronic messages sent to the user (e.g., via emails, instant messages, paging messages, SMS or other text messages, etc.).
    Type: Application
    Filed: June 28, 2011
    Publication date: October 20, 2011
    Applicant: Nuance Communications, Inc.
    Inventors: Shreedhar Madhavapeddi, John F. Pollard
  • Patent number: 7970608
    Abstract: Techniques are described for providing relevant information to users (e.g., information that is at least potentially of interest to the users). Relevant information for a user may be automatically determined based on a determined context of the user and/or on a request for that information from the user. For example, voice-based information may be obtained from a user in one or more ways, and then analyzed to identify requests or other indications of information of interest and/or to otherwise determine a context of the user that corresponds to potential information of interest. Relevant information for a user may be provided to the user in various ways, such as via a voice-based response during a telephone call and/or via one or more electronic messages sent to the user (e.g., via emails, instant messages, paging messages, SMS or other text messages, etc.).
    Type: Grant
    Filed: August 16, 2007
    Date of Patent: June 28, 2011
    Assignee: Nuance Communications, Inc.
    Inventors: Shreedhar Madhavapeddi, John F. Pollard
  • Publication number: 20100100377
    Abstract: A system and method for dynamically generating and processing forms for receiving data, such as text-based data or speech data provided over a telephone, mobile device, via a computer and microphone, etc. is disclosed. A form developer can use a toolkit provided by the system to create forms that end-users connect to and complete. The system provides a user-friendly interface for the form developer to create various input fields for the form and impose parameters on the data that may be used to complete or populate those fields. These fields may be included to receive specific information, such as the name of the person filling out the form, or may be free-form, allowing a user to provide a continuous stream of information. Furthermore, the system allows a form developer to establish means for providing access to the form and set access limits on the form. Other aspects are disclosed herein.
    Type: Application
    Filed: October 13, 2009
    Publication date: April 22, 2010
    Inventors: Shreedhar Madhavapeddi, Mark D. Bertoglio, Matthew D. Branthwaite, John F. Pollard, Jonathan Wiggs, Robert Bearman