Patents by Inventor John F. Pollard
John F. Pollard has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
-
Patent number: 9477971Abstract: Techniques are described for providing relevant information to users (e.g., information that is at least potentially of interest to the users). Relevant information for a user may be automatically determined based on a determined context of the user and/or on a request for that information from the user. For example, voice-based information may be obtained from a user in one or more ways, and then analyzed to identify requests or other indications of information of interest and/or to otherwise determine a context of the user that corresponds to potential information of interest. Relevant information for a user may be provided to the user in various ways, such as via a voice-based response during a telephone call and/or via one or more electronic messages sent to the user (e.g., via emails, instant messages, paging messages, SMS or other text messages, etc.).Type: GrantFiled: October 14, 2013Date of Patent: October 25, 2016Assignee: Nuance Communications, Inc.Inventors: Shreedhar Madhavapeddi, John F. Pollard
-
Patent number: 9185215Abstract: Techniques are described for performing actions for users based at least in part on spoken information, such as spoken voice-based information received from the users during telephone calls. The described techniques include categorizing spoken information obtained from a user in one or more ways, and performing actions on behalf of the user related to the categorized information. For example, in some situations, spoken information obtained from a user is analyzed to identify one or more spoken information items (e.g., words, phrases, sentences, etc.) supplied by the user, and to generate corresponding textual representations (e.g., via automated speech-to-text techniques). One or more actions may then be taken regarding the identified information items, including to categorize the items by adding textual representations of the spoken information items to one or more of multiple predefined lists or other collections of information that are specific to or otherwise available to the user.Type: GrantFiled: May 6, 2014Date of Patent: November 10, 2015Assignee: Nuance Communications, Inc.Inventors: Shreedhar Madhavapeddi, John F. Pollard
-
Publication number: 20140241514Abstract: Techniques are described for performing actions for users based at least in part on spoken information, such as spoken voice-based information received from the users during telephone calls. The described techniques include categorizing spoken information obtained from a user in one or more ways, and performing actions on behalf of the user related to the categorized information. For example, in some situations, spoken information obtained from a user is analyzed to identify one or more spoken information items (e.g., words, phrases, sentences, etc.) supplied by the user, and to generate corresponding textual representations (e.g., via automated speech-to-text techniques). One or more actions may then be taken regarding the identified information items, including to categorize the items by adding textual representations of the spoken information items to one or more of multiple predefined lists or other collections of information that are specific to or otherwise available to the user.Type: ApplicationFiled: May 6, 2014Publication date: August 28, 2014Applicant: NUANCE COMMUNICATIONS, INC.Inventors: Shreedhar Madhavapeddi, John F. Pollard
-
Publication number: 20140213223Abstract: A data communication system routes calls from a mobile communication device associated with a calling party to a mobile communication device associated with a called party. If calls are not answered by the called party, a call is routed to a voicemail server. A data channel is opened between the mobile communication device associated with the calling party and the voicemail server over which higher fidelity audio signals are transmitted. The transmitted audio is supplied to the voicemail server for conversion from an audio to a text format. In accordance with another aspect, a data channel is opened with a call placed by the calling party. The data channel is used to append information that is sent with a call to give the called party information regarding the call or the caller without having to answer the call.Type: ApplicationFiled: December 26, 2013Publication date: July 31, 2014Applicant: NUANCE COMMUNICATIONS, INC.Inventors: Shreedhar Madhavapeddi, John F. Pollard, Gary B. Clayton, Pim van Meurs
-
Patent number: 8718239Abstract: Techniques are described for performing actions for users based at least in part on spoken information, such as spoken voice-based information received from the users during telephone calls. The described techniques include categorizing spoken information obtained from a user in one or more ways, and performing actions on behalf of the user related to the categorized information. For example, in some situations, spoken information obtained from a user is analyzed to identify one or more spoken information items (e.g., words, phrases, sentences, etc.) supplied by the user, and to generate corresponding textual representations (e.g., via automated speech-to-text techniques). One or more actions may then be taken regarding the identified information items, including to categorize the items by adding textual representations of the spoken information items to one or more of multiple predefined lists or other collections of information that are specific to or otherwise available to the user.Type: GrantFiled: August 28, 2012Date of Patent: May 6, 2014Assignee: Nuance Communications, Inc.Inventors: Shreedhar Madhavapeddi, John F. Pollard
-
Publication number: 20140046770Abstract: Techniques are described for providing relevant information to users (e.g., information that is at least potentially of interest to the users). Relevant information for a user may be automatically determined based on a determined context of the user and/or on a request for that information from the user. For example, voice-based information may be obtained from a user in one or more ways, and then analyzed to identify requests or other indications of information of interest and/or to otherwise determine a context of the user that corresponds to potential information of interest. Relevant information for a user may be provided to the user in various ways, such as via a voice-based response during a telephone call and/or via one or more electronic messages sent to the user (e.g., via emails, instant messages, paging messages, SMS or other text messages, etc.).Type: ApplicationFiled: October 14, 2013Publication date: February 13, 2014Applicant: NUANCE COMMUNICATIONS, INC.Inventors: Shreedhar Madhavapeddi, John F. Pollard
-
Patent number: 8560323Abstract: Techniques are described for providing relevant information to users (e.g., information that is at least potentially of interest to the users). Relevant information for a user may be automatically determined based on a determined context of the user and/or on a request for that information from the user. For example, voice-based information may be obtained from a user in one or more ways, and then analyzed to identify requests or other indications of information of interest and/or to otherwise determine a context of the user that corresponds to potential information of interest. Relevant information for a user may be provided to the user in various ways, such as via a voice-based response during a telephone call and/or via one or more electronic messages sent to the user (e.g., via emails, instant messages, paging messages, SMS or other text messages, etc.).Type: GrantFiled: June 28, 2011Date of Patent: October 15, 2013Assignee: Nuance Communications, Inc.Inventors: Shreedhar Madhavapeddi, John F. Pollard
-
Publication number: 20130045720Abstract: A data communication system routes calls from a mobile communication device associated with a calling party to a mobile communication device associated with a called party. If calls are not answered by the called party, a call is routed to a voicemail server. A data channel is opened between the mobile communication device associated with the calling party and the voicemail server over which higher fidelity audio signals are transmitted. The transmitted audio is supplied to the voicemail server for conversion from an audio to a text format. In accordance with another aspect, a data channel is opened with a call placed by the calling party. The data channel is used to append information that is sent with a call to give the called party information regarding the call or the caller without having to answer the call.Type: ApplicationFiled: August 15, 2011Publication date: February 21, 2013Inventors: Shreedhar Madhavapeddl, John F. Pollard, Gary B. Clayton, Pim van Meurs
-
Patent number: 8254535Abstract: Techniques are described for performing actions for users based at least in part on spoken information, such as spoken voice-based information received from the users during telephone calls. The described techniques include categorizing spoken information obtained from a user in one or more ways, and performing actions on behalf of the user related to the categorized information. For example, in some situations, spoken information obtained from a user is analyzed to identify one or more spoken information items (e.g., words, phrases, sentences, etc.) supplied by the user, and to generate corresponding textual representations (e.g., via automated speech-to-text techniques). One or more actions may then be taken regarding the identified information items, including to categorize the items by adding textual representations of the spoken information items to one or more of multiple predefined lists or other collections of information that are specific to or otherwise available to the user.Type: GrantFiled: November 14, 2007Date of Patent: August 28, 2012Assignee: Nuance Communications, Inc.Inventors: Shreedhar Madhavapeddi, John F. Pollard
-
Publication number: 20110255671Abstract: Techniques are described for providing relevant information to users (e.g., information that is at least potentially of interest to the users). Relevant information for a user may be automatically determined based on a determined context of the user and/or on a request for that information from the user. For example, voice-based information may be obtained from a user in one or more ways, and then analyzed to identify requests or other indications of information of interest and/or to otherwise determine a context of the user that corresponds to potential information of interest. Relevant information for a user may be provided to the user in various ways, such as via a voice-based response during a telephone call and/or via one or more electronic messages sent to the user (e.g., via emails, instant messages, paging messages, SMS or other text messages, etc.).Type: ApplicationFiled: June 28, 2011Publication date: October 20, 2011Applicant: Nuance Communications, Inc.Inventors: Shreedhar Madhavapeddi, John F. Pollard
-
Patent number: 7970608Abstract: Techniques are described for providing relevant information to users (e.g., information that is at least potentially of interest to the users). Relevant information for a user may be automatically determined based on a determined context of the user and/or on a request for that information from the user. For example, voice-based information may be obtained from a user in one or more ways, and then analyzed to identify requests or other indications of information of interest and/or to otherwise determine a context of the user that corresponds to potential information of interest. Relevant information for a user may be provided to the user in various ways, such as via a voice-based response during a telephone call and/or via one or more electronic messages sent to the user (e.g., via emails, instant messages, paging messages, SMS or other text messages, etc.).Type: GrantFiled: August 16, 2007Date of Patent: June 28, 2011Assignee: Nuance Communications, Inc.Inventors: Shreedhar Madhavapeddi, John F. Pollard
-
Publication number: 20100100377Abstract: A system and method for dynamically generating and processing forms for receiving data, such as text-based data or speech data provided over a telephone, mobile device, via a computer and microphone, etc. is disclosed. A form developer can use a toolkit provided by the system to create forms that end-users connect to and complete. The system provides a user-friendly interface for the form developer to create various input fields for the form and impose parameters on the data that may be used to complete or populate those fields. These fields may be included to receive specific information, such as the name of the person filling out the form, or may be free-form, allowing a user to provide a continuous stream of information. Furthermore, the system allows a form developer to establish means for providing access to the form and set access limits on the form. Other aspects are disclosed herein.Type: ApplicationFiled: October 13, 2009Publication date: April 22, 2010Inventors: Shreedhar Madhavapeddi, Mark D. Bertoglio, Matthew D. Branthwaite, John F. Pollard, Jonathan Wiggs, Robert Bearman