Patents by Inventor John Fults

John Fults has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Queuing tasks in a computer system based on evaluating queue information and capability information of resources against a set of rules
    Patent number: 10049332
    Abstract: Information related to tasks and resources is leveraged in a computer system to assign one or more new tasks to one or more resources. The approach relies upon historical and predictive data associated with the tasks and resources of a system to assign tasks to resources in a manner which seeks to optimize one or more qualities of task handling. Tasks can then be distributed to their respective resources according to a task assignment so that they may be handled.
    Type: Grant
    Filed: March 11, 2015
    Date of Patent: August 14, 2018
    Assignee: Accenture Global Services Limited
    Inventors: David C. Jones, Sergio A. Salas, John Fults, Michael J. Flanagan
  • ADAPTIVE QUALITY ASSURANCE MANAGEMENT SYSTEM
    Publication number: 20160275604
    Abstract: Information related to products, quality assurance (“QA”), and available resources is leveraged in a multi-dimensional approach to QA protocol development. The approach relies upon historical and user-defined data to tailor QA protocols to both the product at hand and the creator of the product such that necessary risk can be mitigated in a cost-effective manner. Instructions for QA protocols can be generated in a computer system and provided to one or more devices.
    Type: Application
    Filed: March 17, 2015
    Publication date: September 22, 2016
    Inventors: David C. Jones, Todd Kepler, Lynn Grich, Sergio A. Salas, John Fults
  • QUEUING TASKS IN A COMPUTER SYSTEM
    Publication number: 20160266930
    Abstract: Information related to tasks and resources is leveraged in a computer system to assign one or more new tasks to one or more resources. The approach relies upon historical and predictive data associated with the tasks and resources of a system to assign tasks to resources in a manner which seeks to optimize one or more qualities of task handling. Tasks can then be distributed to their respective resources according to a task assignment so that they may be handled.
    Type: Application
    Filed: March 11, 2015
    Publication date: September 15, 2016
    Inventors: David C. Jones, Sergio A. Salas, John Fults, Michael J. Flanagan