Abstract: A workstation is disclosed for transferring objects between containers such as product and order totes in an order fulfillment system. The workstation may include an object pick system, for example including a measuring array or a machine vision system, which directs and monitors the transfer of objects between the containers.

Abstract: A system comprising a fully automated supply chain, in combination with tracking technology and the unified commerce engine (UCE). Such a system enables the exact location of every item (or each) to be tracked from the manufacturer's facility to a customer's bag.

Abstract: A collaborative mobile workstation system enables users of the workstations to position and reposition their own workstation in a few minutes or less, without requiring substantial disassembly and reassembly. The system enables arrangements that promote collaboration but that can also include open workstations and semi-private workstation formations with four or more substantive walls around a work surface. Each of the mobile workstations within the system is interchangeable with one another.

Abstract: A system and method are disclosed relating to an automated store or system including an automated fulfillment section having a storage structure for storing fungible and/or non-fungible goods. The fungible and/or non-fungible goods may be retrieved from storage in response to a customer order. The system and method of the present technology allows retrieved fungible and/or non-fungible goods to be sorted and packed in accordance with stored customer preferences.

Abstract: A system and method for providing proxy picking of non-fungible goods within an automated storage and retrieval system is provided, which repurposes one or more automated mobile robots operating within the automated inventory management system to perform a plurality of tasks across multiple different areas of an automated store. The proxy picking system and method are configured to pick individually identified non-fungible goods according to a customer selection on an ordering screen based on measured attributes and images of the goods, the attributes selected by the customer.

Abstract: A system and method for managing a plurality of automated mobile robots within automated mobile robot storage and retrieval system is provided, which repurposes one or more automated mobile robots operating within the automated inventory management system to perform a plurality of tasks across multiple different areas of an automated store. The same mobile robot is enabled to move horizontally and vertically in a multi-level storage structure, operate in an order fulfillment mode retrieving order totes from an automated fulfillment section and delivering the order totes to the delivery section, operate in a replenishment mode receiving eaches of goods and depositing the eaches of goods in designated storage totes, and operate in a delivery mode receiving delivery bundles and transporting the delivery bundles to designated locations at the transfer station.

Abstract: A system and method are disclosed for supplying one or more goods to a physical store location. The goods may be received at a distribution center (DC). At the DC, the goods may be decanted from their shipping containers into one or more sub-totes, which are contained within one or more product totes. The sub-totes may be transferred from the one or more product totes to one or more order totes based on a velocity of movement of the plurality of goods at the physical store location.

Abstract: A combination automated-service and self-service store for implementation at brick-and-mortar retail locations is provided. The store and corresponding method of implementation is an automated-service model in which robots, deployed at the brick-and-mortar location, fill orders for fungible goods placed by customers either online or in-store. The store also includes a shopping section where customers can select/order items and/or personally select non-fungible goods. The store includes a shopping section for non-fungible goods that customers prefer to pick out by hand and a back end automated order fulfillment section for other goods (e.g., fungible goods, dry goods, etc.). The two sets of goods are merged to a delivery bundle and delivered together for pickup by the customer.

Abstract: Methods and apparatus for selecting and combining items in an outbound container through the use of autonomous vehicles, each of which includes means for automatically loading and unloading a payload, to perform both transfer and transport functions in moving containers of items within a workspace via a network of roadways. Under computer control, said autonomous vehicles transfer and transport case containers of item units between incoming receiving stations, intermediate storage locations, and outgoing order-assembly stations where entire containers or individual item units are combined in the outbound container.

Abstract: An order fulfillment system is disclosed including a multi-level tote storage structure, one or more autonomous mobile robots configured to pick, transport and place one or more tote; one or more workstations configured to accommodate a picker that transports one or more eaches from a tote on one of the autonomous mobile robots to a “put” location, wherein the autonomous mobile robots are configured to move from level to level in the order fulfillment apparatus.

Abstract: Methods and apparatus for selecting and combining items in an outbound container through the use of autonomous vehicles, each of which includes means for automatically loading and unloading a payload, to perform both transfer and transport functions in moving containers of items within a workspace via a network of roadways. Under computer control, said autonomous vehicles transfer and transport case containers of item units between incoming receiving stations, intermediate storage locations, and outgoing order-assembly stations where entire containers or individual item units are combined in the outbound container.

Abstract: A system for service queue management is disclosed including a terminal controlled by the system having a processing platform to generate service queue information for a user, and a mechanism for the user to request or receive the service queue information. The processing platform preferably transmits promotions related to goods and services associated with the service queue information to a user. The mechanism for the user to request or receive service queue information may preferably include a user's mobile communications device or a manually-activated device located on the terminal. Service queue information may include a queue number, next queue number to be issued, estimated wait time for service, a predicted time of service, time of issuance of ticket, predicted queue-waiting time, marketing messages, instructions for use of said ticket dispenser, and average queue-waiting time.

Abstract: Methods and apparatus for selecting and combining items in an outbound container through the use of autonomous vehicles, each of which includes means for automatically loading and unloading a payload, to perform both transfer and transport functions in moving containers of items within a workspace via a network of roadways. Under computer control, said autonomous vehicles transfer and transport case containers of item units between incoming receiving stations, intermediate storage locations, and outgoing order-assembly stations where entire containers or individual item units are combined in the outbound container.

Abstract: Methods and apparatus for selecting and combining items in an outbound container through the use of autonomous vehicles, each of which includes means for automatically loading and unloading a payload, to perform both transfer and transport functions in moving containers of items within a workspace via a network of roadways. Under computer control, said autonomous vehicles transfer and transport case containers of item units between incoming receiving stations, intermediate storage locations, and outgoing order-assembly stations where entire containers or individual item units are combined in the outbound container.

Abstract: Methods and apparatus for selecting and combining packages in an outbound container by employing autonomous transfer and transport vehicles which move on a network of roadways to carry a plurality of individual cases each containing the same kind of product from a loading station and to a destination station where individual packages are combined in the outbound container. The travel of each vehicle through the roadway network is computer controlled, and each vehicle includes means for automatically loading and unloading packages from predetermined locations on the network.

Abstract: System and method for integrating multiple customer ordering channels into a single service queue to obtain goods or services from a provider includes enabling customers to request service for goods or services from the provider using multiple ordering channels, and arranging the service requests placed using the ordering channels in a single service queue based on the time at which each is placed regardless of the ordering channel used. The ordering channels may include one or more ticket dispensers which dispenses tickets having the next number in the service queue to waiting customers, one or more computerized ordering systems which enable ordering of goods or services from the provider via a computer or other processing device, and combinations thereof.

Abstract: Methods and apparatus for selecting and combining items in an outbound container through the use of autonomous vehicles, each of which includes means for automatically loading and unloading a payload, to perform both transfer and transport functions in moving containers of items within a workspace via a network of roadways. Under computer control, said autonomous vehicles transfer and transport case containers of item units between incoming receiving stations, intermediate storage locations, and outgoing order-assembly stations where entire containers or individual item units are combined in the outbound container.

Abstract: Methods and apparatus for selecting and combining items in an outbound container through the use of autonomous vehicles, each of which includes means for automatically loading and unloading a payload, to perform both transfer and transport functions in moving containers of items within a workspace via a network of roadways. Under computer control, said autonomous vehicles transfer and transport case containers of item units between incoming receiving stations, intermediate storage locations, and outgoing order-assembly stations where entire containers or individual item units are combined in the outbound container.

Abstract: A system for service queue management is disclosed including a terminal controlled by the system having a processing platform to generate service queue information for a user, and a mechanism for the user to request or receive the service queue information. The processing platform preferably transmits promotions related to goods and services associated with the service queue information to a user. The mechanism for the user to request or receive service queue information may preferably include a user's mobile communications device or a manually-activated device located on the terminal. Service queue information may include a queue number, next queue number to be issued, estimated wait time for service, a predicted time of service, time of issuance of ticket, predicted queue-waiting time, marketing messages, instructions for use of said ticket dispenser, and average queue-waiting time.

Abstract: Methods and apparatus for selecting and combining packages in an outbound container by employing autonomous transfer and transport vehicles which move on a network of roadways to carry a plurality of individual cases each containing the same kind of product from a loading station and to a destination station where individual packages are combined in the outbound container. The travel of each vehicle through the roadway network is computer controlled, and each vehicle includes means for automatically loading and unloading packages from predetermined locations on the network.