Abstract: A computer method that is used to control call center volumes for a range of dates. The method involves utilizing previous mailing campaign and call center response data to determine when the mail arrives in the home and when a call center is contacted in response to information in the mail; predicting the call center volumes based initially on the previous campaign and call center response data and as the mailing campaign and call center responses progresses updating call center predictions based on current mailing campaign data; and determining in home mail volumes needed to control call center volumes.

Abstract: A system for applying belt fasteners to belt ends is disclosed. The system includes a power tool apparatus and a guiding apparatus. The guide apparatus includes a guide block having guide bores in which attachment members, e.g., rivets, are held in position relative to the belt fasteners so that a drive rod of the power tool impacts the rivets in the guide block bores. The guide block preferably is of a hard material, e.g. a machined steel or powder steel, for proper guiding of the drive rod and rivet during riveting operations.

Abstract: A method for controlling transfer of files in a network of inserters at a plurality of sites from a remote command center. The method retrieving inserter data stored at the plurality of inserter sites and storing the data at the command center. The command center further uploading software updates to the plurality of inserters in accordance with a predefined upload/download scheme. The upload/download scheme defined at the command center via a graphical interface. The upload/download scheme identifying one or more of the plurality of inserters for the file transfer transaction, identifying inserter data from the selected one or more inserters to upload to the command center, identifying software updates to download from the command center to the one or more selected inserters, identifying a time for the file transfer transaction, identifying a sequence for the upload and download portions of the transfer transaction; and executing the defined file transfer transaction.

Abstract: A method for obtaining mail discounts by determining a date a mail piece should be mailed and adjusting the date the mail piece is mailed to fill one or more mailing trays with mail pieces that were originally planned to be mailed on different dates to obtain postal discounts

Abstract: A coordinated direct marketing contact strategy between the direct mailing and the other marketing channels. The method determines the marketing prospect names that are common between the direct mailing and the other marketing channels being used in the direct marketing campaign. Then, using mail prediction with the common names between marketing channels the method determines the probability of the prospect receiving the mail piece on a certain date or dates. For each common name the method calculates the contact date(s) for the other contact channels based on the marketers contact strategy and the predicted in home dates. The method then aggregates the individual contact strategies into an overall contact strategy which enables other channels to coordinate with the direct mailing. This process is repeated over several campaigns to benchmark campaign performance that can then be used to analyze and refine future campaign execution.

Abstract: A rubberized conveyor belt fastener is provided including a plate portion and elastomeric material that extends beyond lateral sides of the plate so that gaps between adjacent plate portions in a conveyor belt splice can be minimized. The plate portions can also include elastomeric material extending over the upper surface thereof to better absorb impact forces therewith. Preferably, the elastomeric material connects a strip of plates together. Both upper and lower plates can be provided with elastomeric material with the lower plates of solid plate fasteners having bolts preassembled thereto deriving the additional benefit of utilizing the elastomeric material to hold the bolt head in its lower plate aperture.

Abstract: A method for enabling a mailer to infer the amount of business reply that he/she is going to receive on a given day and determine the amount of postage that is due. The foregoing is accomplished by placing a planet code that references the mailer's permit number on the business reply so that when a scanner at the USPS reads the planet code, the postage for the business reply will be calculated, and the mailer will be notified of the calculation so that the mailer may deposit sufficient funds in a deposit account to pay for the postage. The mailer may deposit funds in the account by issuing a check, having funds automatically transferred from some account, or automatically having a check issued so that someone may take the check to the USPS and receive the business reply. Thus, the mailer will be able to determine the amount of postage that is going to be charged to his/her account.

Abstract: A conveyor belt cleaner is provided that is particularly well-suited for high temperature applications. The cleaner includes a blade mount that has a layback arm mounting the cleaning blade and which can simultaneously deflect horizontally and vertically via changes in the radius of curvature of a lower arcuate portion connected thereto so as to minimize stress on the blade mount. The layback arm extends toward the conveyor belt at an acute layback angle relative to the immediately upstream belt surface. In another aspect, a belt cleaning system is provided including a plurality of resilient blade mounts that absorb the energy of impacts with the cleaning blade so as to allow for controlled release of the impact energy upon bringing the blade quickly back into scraping engagement with the belt. Preferably, two of these resilient mounts are associated with each blade in the belt scraping area and the others at ends of an elongate support laterally spaced from the scraping area.

Abstract: A rubberized conveyor belt fastener is provided including a plate portion and elastomeric material that extends beyond lateral sides of the plate so that gaps between adjacent plate portions in a conveyor belt splice can be minimized. The plate portions can also include elastomeric material extending over the upper surface thereof to better absorb impact forces therewith. Preferably, the elastomeric material connects a strip of plates together. Both upper and lower plates can be provided with elastomeric material with the lower plates of solid plate fasteners having bolts preassembled thereto deriving the additional benefit of utilizing the elastomeric material to hold the bolt head in its lower plate aperture.

Abstract: In one form, a conveyor belt cleaner is provided that is particularly well-suited for high temperature applications. The cleaner includes a blade mount that has a layback arm mounting the cleaning blade and which can simultaneously deflect horizontally and vertically via changes in the radius of curvature of a lower arcuate portion connected thereto so as to minimize stress on the blade mount. The layback arm extends toward the conveyor belt at an acute layback angle relative to the immediately upstream belt surface. In another aspect, a belt cleaning system is provided including a plurality of resilient blade mounts that absorb the energy of impacts with the cleaning blade so as to allow for controlled release of the impact energy upon bringing the blade quickly back into scraping engagement with the belt. Preferably, two of these resilient mounts are associated with each blade in the belt scraping area and the others at ends of an elongate support laterally spaced from the scraping area.

Abstract: The present invention is directed to a method and system for remote receipt of a message, such as a telephone, e-mail, facsimile or paper message. A server or data center is provided for receiving messages from a sender communicating with a recipient mobile device. The mobile device is then prompted to notify the recipient that a message is waiting. If the recipient desires to receive the message, he/she indicates this on his/her mobile device. The mobile device and the device which will receive the message, i.e., the destination device, are provided with a tag for wireless communication. The message recipient is prompted to bring the mobile device in close enough proximity to the destination device such that the tag sends information about the destination devise to the mobile device. The mobile device communicates the information via wireless communications means with the data center.

Abstract: This invention creates a hierarchy of radio frequency identification tags that are related to the mail pieces in mail trays and the pallet on which the mail trays sit. This hierarchical method provides a layered approach that is designed to minimize the probability that a mailer or the post office will misassemble or misroute a mailing or elements of a mailing.

Abstract: In one form, a conveyor belt cleaner is provided that is particularly well-suited for high temperature applications. The cleaner includes a blade mount that has a layback arm mounting the cleaning blade and which can simultaneously deflect horizontally and vertically via changes in the radius of curvature of a lower arcuate portion connected thereto so as to minimize stress on the blade mount. The layback arm extends toward the conveyor belt at an acute layback angle relative to the immediately upstream belt surface. In another aspect, a belt cleaning system is provided including a plurality of resilient blade mounts that absorb the energy of impacts with the cleaning blade so as to allow for controlled release of the impact energy upon bringing the blade quickly back into scraping engagement with the belt. Preferably, two of these resilient mounts are associated with each blade in the belt scraping area and the others at ends of an elongate support laterally spaced from the scraping area.

Abstract: A conveyor belt cleaner is provided that is particularly well-suited for high temperature applications. The cleaner includes a blade mount that has a layback arm mounting the cleaning blade and which can simultaneously deflect horizontally and vertically via changes in the radius of curvature of a lower arcuate portion connected thereto so as to minimize stress on the blade mount. The layback arm extends toward the conveyor belt at an acute layback angle relative to the immediately upstream belt surface. In another aspect, a belt cleaning system is provided including a plurality of resilient blade mounts that absorb the energy of impacts with the cleaning blade so as to allow for controlled release of the impact energy upon bringing the blade quickly back into scraping engagement with the belt. Preferably, two of these resilient mounts are associated with each blade in the belt scraping area and the others at ends of an elongate support laterally spaced from the scraping area.

Abstract: The present invention provides a mobile device equipped with a wireless communication capability for generating electronic documents. The mobile device uses the wireless communication capability to communicate with a separate wireless communication tag. The wireless communication tag includes such information as a print device destination address, and the capabilities of the print device matching the destination address. The mobile device receives the destination device information and sends it and a document to a remote data processing center. The document and information may be sent via a network connection or a mobile communication device to a data-processing center. Once the data center receives the information and document the data processing center, the data center determines if any translation or transcoding of the original message is required in order for the destination device to receive the message in the a format which is compatible to the desired destination device.

Abstract: This invention creates a hierarchy of radio frequency identification tags that are related to the mail pieces in mail trays and the pallet on which the mail trays sit. This hierarchical method provides a layered approach that is designed to minimize the probability that a mailer or the post office will misassemble or misroute a mailing or elements of a mailing.

Abstract: A rubberized conveyor belt fastener is provided including a plate portion and elastomeric material that extends beyond lateral sides of the plate so that gaps between adjacent plate portions in a conveyor belt splice can be minimized. The plate portions can also include elastomeric material extending over the upper surface thereof to better absorb impact forces therewith. Preferably, the elastomeric material connects a strip of plates together. Both upper and lower plates can be provided with elastomeric material with the lower plates of solid plate fasteners having bolts preassembled thereto deriving the additional benefit of utilizing the elastomeric material to hold the bolt head in its lower plate aperture.

Abstract: The present invention is directed to a method and system for remote receipt of a message, such as a telephone, e-mail, facsimile or paper message. A server or data center is provided for receiving messages from a sender communicating with a recipient mobile device. The data center sends the message to the mobile device. If the recipient desires to receive the message, he/she indicates this on his/her mobile device. The mobile device and the device which will receive the message, i.e., the destination device, are spontaneously networked such that the mobile device communicates the information to the destination device without requirement of ensuring the compatibility of programs or networks. Prior to transmission, the mobile device determines if any translation or transcoding of the original message is required in order for the destination device to receive the message in proper format. Once transcoding or translation is effected, the message is routed to the destination device for output.

Abstract: The present invention is directed, in a general aspect, to a method of updating an addressee database in an incoming mail sorting apparatus comprising the steps of: a) providing the addressee database stored in memory associated with the mail sorting apparatus; b) providing a mailpiece to be read and sorted by the mail sorting apparatus; c) reading the mailpiece to determine whether the mailpiece is an update form; d) reading update information from the mailpiece if the mailpiece is an update form; e) updating addressee information as required by the update information on the update form. The method can be initiated by each individual employee using a readily available form and providing information manually or by using a software program resident on the employee's personal computer to generate the update form information. The method provides an easily accessible method of updating an addressee database that reduces database maintenance costs.

Abstract: A method for controlling transfer of files in a network of inserters at a plurality of sites from a remote command center. The method retrieving inserter data stored at the plurality of inserter sites and storing the data at the command center. The command center further uploading software updates to the plurality of inserters in accordance with a predefined upload/download scheme. The upload/download scheme defined at the command center via a graphical interface. The upload/download scheme identifying one or more of the plurality of inserters for the file transfer transaction, identifying inserter data from the selected one or more inserters to upload to the command center, identifying software updates to download from the command center to the one or more selected inserters, identifying a time for the file transfer transaction, identifying a sequence for the upload and download portions of the transfer transaction; and executing the defined file transfer transaction.