Patents by Inventor John H. Wurster
John H. Wurster has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 9531870Abstract: A method is provided for providing customized ring-back tones to callers on a wireline network such as a public switched telephone network having an advanced intelligent network or a VoIP network. When a call request is received from a calling party to connect to a called party through a wireline telephone network it is determined if the calling party is identified in a screening list for the called party. If so, then a customized audible ring-back tone is played to the calling party until the called party is connected to the calling party or until the call request is terminated.Type: GrantFiled: May 30, 2014Date of Patent: December 27, 2016Assignee: Verizon Patent and Licensing Inc.Inventors: James E. Haley, Douglas R. Jones, John H. Wurster, Susan M. Middleswarth
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Patent number: 9392120Abstract: Methods and systems for managing a call in real-time are disclosed. Methods and systems consistent with the present invention manage a call in real-time based on input from a user. A service center receives information pertaining to a call to the user from a service control point and sends a notification of the call to a device associated with the user. The service center receives a response to the notification from the user. Thereafter, the service center instructs the service control point to connect the call based on the response.Type: GrantFiled: July 7, 2014Date of Patent: July 12, 2016Assignee: Verizon Patent and Licensing Inc.Inventors: Robert A. Chingon, Stephen P. Brennan, Christopher L. Helbling, Nagendra Kunuturi, Ravi Penumatsa, Mahesh Rajagopalan, Craig L. Reding, John R. Reformato, John H. Wurster, Sandeep Chakraverty, Byron M. Pinto
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Patent number: 8965325Abstract: Emergency call backs may be placed to a user device in a manner that bypasses certain features (e.g., call forwarding) that may be enabled by the device. A method may include receiving an emergency call from a user device; and creating, in response to the emergency call, an emergency session associated with the user device, where the creating includes forwarding the call to a public safety access point (PSAP) server that handles emergency calls. The method may further include receiving a call, such as an emergency call back call, destined for the user device; determining that the emergency session has not expired when an elapse time associated with the emergency session is less than a threshold; and forwarding, to the user device, the call, as a return call from the PSAP server, based on the determination that the emergency session has not expired.Type: GrantFiled: November 23, 2010Date of Patent: February 24, 2015Assignee: Verizon Patent and Licensing Inc.Inventors: Mingxing Li, Jeffrey R. Evans, John H. Wurster, Priscilla Lau
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Publication number: 20140378110Abstract: Methods and systems for managing a call in real-time are disclosed. Methods and systems consistent with the present invention manage a call in real-time based on input from a user. A service center receives information pertaining to a call to the user from a service control point and sends a notification of the call to a device associated with the user. The service center receives a response to the notification from the user. Thereafter, the service center instructs the service control point to connect the call based on the response.Type: ApplicationFiled: July 7, 2014Publication date: December 25, 2014Inventors: Robert A. CHINGON, Stephen P. Brennan, Christopher L. Helbling, Nagendra Kunuturi, Ravi Penumatsa, Mahesh Rajagopalan, Craig L. Reding, John R. Reformato, John H. Wurster, Sandeep Chakraverty, Byron M. Pinto
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Publication number: 20140341084Abstract: A method is provided for providing customized ring-back tones to callers on a wireline network such as a public switched telephone network having an advanced intelligent network or a VoIP network. When a call request is received from a calling party to connect to a called party through a wireline telephone network it is determined if the calling party is identified in a screening list for the called party. If so, then a customized audible ring-back tone is played to the calling party until the called party is connected to the calling party or until the call request is terminated.Type: ApplicationFiled: May 30, 2014Publication date: November 20, 2014Applicant: Verizon Services Corp.Inventors: James E. Haley, Douglas R. Jones, John H. Wurster, Susan M. Middleswarth
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Patent number: 8774380Abstract: Methods and systems for managing a call in real-time are disclosed. Methods and systems consistent with the present invention manage a call in real-time based on input from a user. A service center receives information pertaining to a call to the user from a service control point and sends a notification of the call to a device associated with the user. The service center receives a response to the notification from the user. Thereafter, the service center instructs the service control point to connect the call based on the response.Type: GrantFiled: October 23, 2008Date of Patent: July 8, 2014Assignees: Verizon Patent and Licensing Inc., Verizon Services Corp., Verizon Data Services LLCInventors: Robert A Chingon, Stephen P Brennan, Christopher L Helbling, Nagendra Kunuturi, Ravi Penumatsa, Mahesh Rajagopalan, Craig L Reding, John R Reformato, John H. Wurster, Sandeep Chakraverty, Byron M Pinto
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Patent number: 8755375Abstract: A method is provided for providing customized ring-back tones to callers on a wireline network such as a public switched telephone network having an advanced intelligent network or a VoIP network. When a call request is received from a calling party to connect to a called party through a wireline telephone network it is determined if the calling party is identified in a screening list for the called party. If so, then a customized audible ring-back tone is played to the calling party until the called party is connected to the calling party or until the call request is terminated.Type: GrantFiled: February 27, 2012Date of Patent: June 17, 2014Assignee: Verizon Services Corp.Inventors: James E. Haley, Douglas R. Jones, John H. Wurster, Susan M. Middleswarth
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Publication number: 20140029740Abstract: A method and system are disclosed for providing a low cost mechanism for remotely rerouting queries in a telecommunications network. A service control point (SCP) executes an application which causes a queries to be launched over a LAN or WAN to a remotely located data center. The system contains a primary and secondary data center, in which the secondary data center operations on a ‘hot-standby’ basis. Based on a manually provided indication, maintenance personnel may telephone and interact with a voice response unit or a web-based interface, which indicates that the SCP or SCP application should route queries to the secondary data center. Similarly, the same mechanism can be used to indicate that queries should be re-routed back to the primary data center. This allows remote management for controlling the queries without having to extensively modify the related infrastructure.Type: ApplicationFiled: October 3, 2013Publication date: January 30, 2014Applicant: VERIZON SERVICES CORP.Inventors: Susan M. Middleswarth, Jeffrey R. Evans, John H. Wurster
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Patent number: 8553853Abstract: A method and system are disclosed for providing a low cost mechanism for remotely re-routing queries in a telecommunications network. A service control point (SCP) executes an application which causes a queries to be launched over a LAN or WAN to a remotely located data center. A primary and secondary data center are defined, in which the secondary data center operations on a ‘hot-standby’ basis. Based on a manually provided indication, maintenance personnel may telephone and interact with a voice response unit or a web-based interface, which indicates that the SCP or SCP application should route queries to the secondary data center. Similarly, the same mechanism can be used to indicate that queries should be re-routed back to the primary data center. This allows remote management for controlling the queries without having to extensively modify the related infrastructure.Type: GrantFiled: December 8, 2006Date of Patent: October 8, 2013Assignee: Verizon Services Corp.Inventors: Susan M. Middleswarth, Jeffrey R. Evans, John H. Wurster
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Patent number: 8291120Abstract: Systems, methods, and computer program product are disclosed for providing a mechanism for re-routing queries in a telecommunications network. A service control point (SCP) executes an application which causes queries to be launched over a LAN or WAN to a remotely located data center. Primary and secondary data centers are defined, in which the secondary data center operates on a ‘hot-standby’ basis. Based on an automatically verifying system, the detection (or lack thereof) of a response from a primary data center and comparison of the response against an answer or response from another site indicates whether or not the SCP or SCP application should route queries to the secondary data center. Similarly, the same mechanism can be used to indicate that queries should be re-routed back to the primary data center.Type: GrantFiled: December 21, 2006Date of Patent: October 16, 2012Assignee: Verizon Services Corp.Inventors: Jeffrey R. Evans, Susan M. Middleswarth, John H. Wurster
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Publication number: 20120155623Abstract: A method is provided for providing customized ring-back tones to callers on a wireline network such as a public switched telephone network having an advanced intelligent network or a VoIP network. When a call request is received from a calling party to connect to a called party through a wireline telephone network it is determined if the calling party is identified in a screening list for the called party. If so, then a customized audible ring-back tone is played to the calling party until the called party is connected to the calling party or until the call request is terminated.Type: ApplicationFiled: February 27, 2012Publication date: June 21, 2012Inventors: James E. Haley, Douglas R. Jones, John H. Wurster, Susan M. Middleswarth
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Publication number: 20120106728Abstract: Methods and systems providing access to integrated communications services are disclosed. A notification of a call to a user is received at a device associated with the user, the device being connected to a data network and including a base unit, a handset, and a user interface, wherein the device is determined based on retrieved data corresponding to the user, and the retrieved data was retrieved using information pertaining to the call. Input from the user indicative of a response to the notification is also received at the device. Response information reflective of the response to the notification is then sent to the server, wherein the server instructs a service control point to connect the call based on the response to the notification.Type: ApplicationFiled: October 25, 2011Publication date: May 3, 2012Applicants: Verizon Laboratories Inc., MCI Financial Management Corp., Verizon Services Corp., Verizon Data Services Inc.Inventors: Reza Ghaffari, Afshin Moshrefi, Shadman Zafar, Shaygan Kheradpir, Robert A. Chingon, Stephen Brennan, Christopher L. Helbling, Nagendra Kunuturi, Ravi Penumatsa, Mahesh Rajagopalan, Craig L. Reding, John R. Reformato, John H. Wurster, Sandeep Chakravarty, Byron M. Pinto, Alin D'Silva, Zlauddin Majid, Satya Raju
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Patent number: 8126126Abstract: A method is provided for providing customized ring-back tones to callers on a wireline network such as a public switched telephone network having an advanced intelligent network or a VoIP network. When a call request is received from a calling party to connect to a called party through a wireline telephone network it is determined if the calling party is identified in a screening list for the called party. If so, then a customized audible ring-back tone is played to the calling party until the called party is connected to the calling party or until the call request is terminated.Type: GrantFiled: August 15, 2006Date of Patent: February 28, 2012Assignee: Verizon Services Corp.Inventors: James E. Haley, Douglas R. Jones, John H. Wurster, Susan M. Middleswarth
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Patent number: 7912193Abstract: Methods and systems for managing a call in real-time are disclosed. Methods and systems consistent with the present invention manage a call in real-time based on input from a user. A service center receives information pertaining to a call to the user from a service control point and sends a notification of the call to a device associated with the user. The service center receives a response to the notification from the user. Thereafter, the service center instructs the service control point to connect the call based on the response.Type: GrantFiled: November 24, 2003Date of Patent: March 22, 2011Assignees: Verizon Data Services LLC, Verizon Services Corp., GTE Communication Systems CorporationInventors: Robert A. Chingon, Stephen P. Brennan, Christopher L. Helbling, Nagendra Kunuturi, Ravi Penumatsa, Mahesh Rajagopalan, Craig L. Reding, John R. Reformato, John H. Wurster, Sandeep Chakraverty, Byron M. Pinto
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Publication number: 20100054442Abstract: A method of providing a user the option to accept an incoming call, play a prerecorded message to the incoming party, ignore the incoming call or forward the incoming call to a separate telephone number is disclosed for use when the user is connected, via the same telephone line, to the Internet. The disclosed invention reduces the number of times the incoming call is transferred which reduces the number of reserves used in processing the incoming call. This reduction frees up system resources and allows overall system resources to be used more efficiently.Type: ApplicationFiled: November 9, 2009Publication date: March 4, 2010Inventors: John H. Wurster, Barbara Ann Hamilton
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Patent number: 7616747Abstract: A method of providing a user the option to accept an incoming call, play a prerecorded message to the incoming party, ignore the incoming call or forward the incoming call to a separate telephone number is disclosed for use when the user is connected, via the same telephone line, to the Internet. The disclosed invention reduces the number of times the incoming call is transferred which reduces the number of reserves used in processing the incoming call. This reduction frees up system resources and allows overall system resources to be used more efficiently.Type: GrantFiled: August 4, 2003Date of Patent: November 10, 2009Assignee: Verizon Services Corp.Inventors: John H. Wurster, Barbara Ann Hamilton
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Publication number: 20090060155Abstract: Methods and systems for managing a call in real-time are disclosed. Methods and systems consistent with the present invention manage a call in real-time based on input from a user. A service center receives information pertaining to a call to the user from a service control point and sends a notification of the call to a device associated with the user. The service center receives a response to the notification from the user. Thereafter, the service center instructs the service control point to connect the call based on the response.Type: ApplicationFiled: October 23, 2008Publication date: March 5, 2009Applicants: VERIZON DATA SERVICES INC., VERIZON SERVICES CORP.Inventors: Robert A. CHINGON, Stephen P. BRENNAN, Christopher L. HELBLING, Nagendra KUNUTURI, Ravi PENUMATSA, Mahesh RAJAGOPALAN, Craig L. REDING, John R. REFORMATO, John H. WURSTER, Sandeep CHAKRAVERTY, Byron M. PINTO
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Publication number: 20080154850Abstract: Systems, methods, and computer program product are disclosed for providing a mechanism for re-routing queries in a telecommunications network. A service control point (SCP) executes an application which causes queries to be launched over a LAN or WAN to a remotely located data center. Primary and secondary data centers are defined, in which the secondary data center operates on a ‘hot-standby’ basis. Based on an automatically verifying system, the detection (or lack thereof) of a response from a primary data center and comparison of the response against an answer or response from another site indicates whether or not the SCP or SCP application should route queries to the secondary data center. Similarly, the same mechanism can be used to indicate that queries should be re-routed back to the primary data center.Type: ApplicationFiled: December 21, 2006Publication date: June 26, 2008Applicant: Verizon Services Corp.Inventors: Jeffrey R. Evans, Susan M. Middleswarth, John H. Wurster
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Publication number: 20080137833Abstract: A method and system are disclosed for providing a low cost mechanism for remotely re-routing queries in a telecommunications network. A service control point (SCP) executes an application which causes a queries to be launched over a LAN or WAN to a remotely located data center. A primary and secondary data center are defined, in which the secondary data center operations on a ‘hot-standby’ basis. Based on a manually provided indication, maintenance personnel may telephone and interact with a voice response unit or a web-based interface, which indicates that the SCP or SCP application should route queries to the secondary data center. Similarly, the same mechanism can be used to indicate that queries should be re-routed back to the primary data center. This allows remote management for controlling the queries without having to extensively modify the related infrastructure.Type: ApplicationFiled: December 8, 2006Publication date: June 12, 2008Applicant: Verizon Services Corp.Inventors: Susan M. Middleswarth, Jeffrey R. Evans, John H. Wurster
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Publication number: 20080063168Abstract: A method is provided for providing customized ring-back tones to callers on a wireline network such as a public switched telephone network having an advanced intelligent network or a VoIP network. When a call request is received from a calling party to connect to a called party through a wireline telephone network it is determined if the calling party is identified in a screening list for the called party. If so, then a customized audible ring-back tone is played to the calling party until the called party is connected to the calling party or until the call request is terminated.Type: ApplicationFiled: August 15, 2006Publication date: March 13, 2008Applicant: Verizon Services Corp.Inventors: James E. Haley, Douglas R. Jones, John H. Wurster, Susan M. Middleswarth