Abstract: In one embodiment of the present invention, a web cookie or information provided in a web cookie is accessed by a first communication client and forwarded to a second communication client during an interactive communication session (ICS). The second communication client can use the web cookie or information provided in the web cookie to operate in a defined manner. The operation may include accessing the web server that originally created and provided the web cookie to a web browser associated with the first communication client to obtain information related to a web session. This information related to the web session can be used to provide customized operation during the interactive communication session based on the prior web session. In another embodiment, an interactive communication session cookie or information in the ICS cookie can be retrieved by an associated web browser and forwarded to a web server during a web session.

Abstract: Activity-aware intelligent alerting and delivery of electronic short messages, and related methods, apparatuses, and computer-readable media are also disclosed. In one embodiment, a method for providing intelligent alerting and delivery of an electronic short message comprises receiving an electronic short message directed to a recipient device of a recipient and originating from a sender device of a sender, and determining an interruption indicator that indicates a recipient activity priority relative to a delivery priority of the electronic short message. The method also comprises automatically generating one or more alerting parameters and one or more delivery parameters based on the interruption indicator, and delivering the electronic short message to the recipient device based on the one or more alerting parameters and the one or more delivery parameters. In this manner, unnecessary interruption of the recipient may be minimized while assuring timely delivery of important electronic short messages.

Abstract: When a damaged packet has been forwarded to or towards a destination terminal, a forwarding device or a destination terminal will determine if the packet is damaged, and if it is damaged, determine whether the content of the packet is time-sensitive. If the content is time-sensitive, the damage to the packet is assessed, and if possible, an attempt to repair the damage is made. Repair may include correcting the damaged data or packet, deciding to use the damaged data because the damage is minimal, or replacing all or a part of the damaged data with a normalized set of data. If repair is not possible and replacement of the damaged portion is not available or desirable, the packet is discarded.

Abstract: Disclosed herein are systems, methods, and non-transitory computer-readable storage media for facilitating communications based on a trusted relationships. A system configured to practice the method first receives a communication request from a second communication device for a specific resource, wherein the communication request is based, at least in part, on trust information generated by a previously established trusted relationship. The system confirms, via an access to a trust database and using the trust information, (1) an identity of a sender of the communication request and (2) access permissions for a requested resource. Then, if the identity and the access permissions are confirmed, the system establishes communications between the first communications device and the second communications device in response to the communication request according to the specific resource. The trust information can include a trust user ID and a trust key.

Abstract: The present invention relates to a mechanism for providing state information, which bears on the presence of a telephone user, to a presence system. The state information is derived by monitoring events relating to telephony use. Once derived, the state information is directly or indirectly sent to a presence service, which provides presence information to applications requiring such information about the telephone user. The state information preferably bears on the presence, absence, or availability of the telephone user based on their interaction with a telephony device or function. In one embodiment, a telephony switching system is configured to monitor events associated with a telephony device or function and send messages to a presence service over a packet-switched network when the state of the telephony device or function changes. In another embodiment, an IP telephone system is configured to provide state information to the presence service.

Abstract: Intelligent notification of requests for real-time online interaction, and related methods, systems, and computer-readable media are disclosed. In this regard, in one embodiment, a method for intelligently processing a request for real-time online interaction comprises receiving, by a computing device, a request for real-time online interaction directed to a recipient identifier associated with a recipient device of a recipient and originating from a requestor device of a requestor. The method further comprises determining, by the computing device, an interruption indicator that indicates a recipient activity priority relative to a delivery priority of the request for real-time online interaction. The method additionally comprises delivering a notification of the request for real-time online interaction to the recipient device of the recipient, responsive to the interruption indicator indicating that the delivery priority of the request for real-time online interaction exceeds the recipient activity priority.

Abstract: Distributed application of enterprise policies to WebRTC interactive sessions, and related methods, systems, and computer-readable media are disclosed. In this regard, in one embodiment, a method for applying an enterprise policy to a WebRTC interactive session comprises receiving, by a distributed policy enforcement agent of a recipient device, a WebRTC session description object directed to the recipient device originating from a sender device via a secure network connection. The method further comprises determining, by the distributed policy enforcement agent, one or more enterprise policies based on the WebRTC session description object. The method additionally comprises applying the one or more enterprise policies to the WebRTC session description object. In this manner, an enterprise may permit establishment of a WebRTC interactive session that crosses an enterprise network boundary, while at the same time ensuring that the WebRTC interactive session complies with the one or more enterprise policies.

Abstract: Disclosed herein are systems, methods, and non-transitory computer-readable storage media for providing multimodal interaction aids in multimedia events. The system presents a multimedia event to a participant which has limited access to the multimedia event, wherein the limited access prevents the participant from experiencing every mode of the multimedia event. The system also generates a cue associated with the multimedia event, wherein the cue is structured according to the limited access of the participant. The system then transmits the cue to a device associated with the participant.

Abstract: The present invention relates to a mechanism for providing state information, which bears on the presence of a telephone user, to a presence system. The state information is derived by monitoring events relating to telephony use. Once derived, the state information is directly or indirectly sent to a presence service, which provides presence information to applications requiring such information about the telephone user. The state information preferably bears on the presence, absence, or availability of the telephone user based on their interaction with a telephony device or function. In one embodiment, a telephony switching system is configured to monitor events associated with a telephony device or function and send messages to a presence service over a packet-switched network when the state of the telephony device or function changes. In another embodiment, an IP telephone system is configured to provide state information to the presence service.

Abstract: Providing mobile device location as a proxy location for an access point in response to mobile device association with the access point, and related methods, devices, and systems are disclosed. In one embodiment, a mobile device receives signals from a transmitter(s). Based on the received signals, the mobile device determines its current location. The mobile device also establishes an association with an access point device. In response to the association, the mobile device transmits to a location server an identification of the access point device and the current location of the mobile device as a proxy location for the access point device. In this manner, the location server may determine a location of the access point device while maintaining the privacy of user(s) of the mobile device(s). The location server may provide the access point device location to user device(s) to allow the user device(s) to determine its location.

Abstract: Disclosed herein are systems, methods, and non-transitory computer-readable storage media for facilitating communications based on a trusted relationships. A system configured to practice the method first receives a communication request from a second communication device for a specific resource, wherein the communication request is based, at least in part, on trust information generated by a previously established trusted relationship. The system confirms, via an access to a trust database and using the trust information, (1) an identity of a sender of the communication request and (2) access permissions for a requested resource. Then, if the identity and the access permissions are confirmed, the system establishes communications between the first communications device and the second communications device in response to the communication request according to the specific resource. The trust information can include a trust user ID and a trust key.

Abstract: A method for replaying a portion of a multi-party audio interaction to a participant of the audio interaction. A participant of a multi-party audio interaction, such as a conference call or a gaming session, can request a replay of a portion of the audio interaction. A conference processor can provide an outgoing audio stream to the participant that includes a replay audio stream that includes the requested replayed portion of the multi-party audio interaction and a real-time audio stream that includes the ongoing multi-party audio interaction. The replay audio stream can be aurally positioned at an aural position that is different from the real-time audio stream to enhance the participant's ability to distinguish between the two audio streams.

Abstract: The present invention allows a communication client to send a session request to initiate a session with a receiving communication client, wherein the session request includes additional information configured to allow the receiving communication client to take an action in association with the communication session. The additional information may include context indicia, which may identify an association related to the subject matter of the session, or a specific instruction to take the action in association with the communication session.

Abstract: Methods and systems for providing an enterprise license registrar anchor point are provided. More particularly, an enterprise license registrar is established within an enterprise system using license files and a certificate provided by an external license authority. The enterprise license registrar operates within the enterprise system to maintain a record of allocations of license rights by license manager servers to application instances. The enterprise license registrar logs the report data. The log files are digitally signed or encrypted to prevent tampering by the enterprise system, and are delivered to the external license authority, without requiring a persistent connection between the external license authority and the enterprise system. The enterprise system can comprise a virtualized environment.

Abstract: The present invention relates to using authorization information provided by an asserting agent to control identity-related interactions between a receiving agent and an identity agent, which acts on behalf of the asserting agent. The authorization information may be provided to the identity agent directly or through the receiving agent. When the asserting agent is asserting the identity of an associated entity to the receiving agent, the asserting agent delivers assertion information, which may but need not include the authorization information, to the receiving agent. The assertion information includes claim information that includes actual claims or identifies available claims. Upon receiving the assertion information, the receiving agent may interact with the identity agent. The identity agent will use the authorization information to control claim-related interactions with the receiving agent.

Abstract: Methods, apparatuses, and computer-readable media for providing at least one availability metaphor representing communications availability of at least one entity in an interactive map are disclosed. In one embodiment, a request to provide a map comprising at least one availability metaphor representing an availability state of an entity for communications may be received. For the at least one availability metaphor, an availability state of the entity associated with the at least one availability metaphor may be determined. A modified instance of the map comprised of the at least one availability metaphor may be generated based on the determined availability state of the entity associated with the at least one availability metaphor. The at least one availability metaphor of the modified instance of the map may represent the availability state of the associated entity. The modified instance of the map may be transmitted for rendering.

Abstract: The present invention allows a communication client to send a session request to initiate a session with a receiving communication client, wherein the session request includes additional information configured to allow the receiving communication client to take an action in association with the communication session. The additional information may include context indicia, which may identify an association related to the subject matter of the session, or a specific instruction to take the action in association with the communication session.

Abstract: Methods, systems, and computer-readable media for self-maintaining interactive communications privileges governing interactive communications with entities outside a domain are disclosed. The interactive communications privileges can be used to process interactive communications requests between entities inside a domain and entities outside the domain. Currently configured interactive communications privileges configured for an entity outside a domain may no longer be desired, reliable, or valid with the current capabilities of the entity outside the domain. In this regard, embodiments disclosed herein involve self-maintaining interactive communications privileges configured for entities outside a domain. Review of interactive communications privileges configured for entities outside a domain can be performed to determine if those interactive communications configurations should be maintained, in whole or part, or not maintained.

Abstract: Disclosed herein are systems, methods, and non-transitory computer-readable storage media for facilitating communications based on a trusted relationships. A system configured to practice the method first receives a communication request from a second communication device for a specific resource, wherein the communication request is based, at least in part, on trust information generated by a previously established trusted relationship. The system confirms, via an access to a trust database and using the trust information, (1) an identity of a sender of the communication request and (2) access permissions for a requested resource. Then, if the identity and the access permissions are confirmed, the system establishes communications between the first communications device and the second communications device in response to the communication request according to the specific resource. The trust information can include a trust user ID and a trust key.

Abstract: Methods, apparatuses, and computer-readable media for initiating an application for participants of a conference are disclosed. In one embodiment, a method is provided for concurrently initiating an application for participants of a conference. A conference may be established including a plurality of participant user devices. A request may be received from a participant user device in the conference to assign an application to the conference after the conference has been established. The application may be assigned to the conference. In response to the assigning the application to the conference, initiation of the application for use on each of the plurality of participant user devices in the conference may be concurrently requested. Apparatuses and computer-readable media having instructions for providing the method are also disclosed.