Patents by Inventor John Hanmer Watkins

John Hanmer Watkins has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Evaluating communications feature utilization
    Patent number: 10453012
    Abstract: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for evaluating the utilization of communications features. In one aspect, a method includes identifying, for a particular organization, a set of communications features that are included in a communications service that is provided to the particular organization. Usage levels of communications features by members of the organization are determined. Based on the usage levels a determination is made that the at least one of the communications features is being underutilized. An updated set of communications features that removes the at least one of the communications features from the communications service that is provided to the particular organization is selected. Data that changes the set of communications features provided to the particular organization based, at least in part on the updated set of communications features are generated.
    Type: Grant
    Filed: September 16, 2014
    Date of Patent: October 22, 2019
    Assignee: Mitel Networks Corporation
    Inventors: John Hanmer Watkins, Natalie Courtenay, James McCoy
  • Evaluating Communications Feature Utilization
    Publication number: 20160078382
    Abstract: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for evaluating the utilization of communications features. In one aspect, a method includes identifying, for a particular organization, a set of communications features that are included in a communications service that is provided to the particular organization. Usage levels of communications features by members of the organization are determined. Based on the usage levels a determination is made that the at least one of the communications features is being underutilized. An updated set of communications features that removes the at least one of the communications features from the communications service that is provided to the particular organization is selected. Data that changes the set of communications features provided to the particular organization based, at least in part on the updated set of communications features are generated.
    Type: Application
    Filed: September 16, 2014
    Publication date: March 17, 2016
    Inventors: John Hanmer Watkins, Natalie Courtenay, James McCoy