Abstract: Previously conducted conversations in real-time collaboration messages are persistently stored, either by client or a server, and then are associated with conversational items presented to a user (e.g. contact names, topics, etc.). An icon is provided near each listed item, which when selected, displays to the user summaries or titles of all transcripts to which the selected item pertains or relates. The user may select one or more summaries or titles for which the conversation is to be resumed, causing the system to retrieve the stored transcript and resume appending new conversational entries to it, so that the user recovers conversational context effortlessly and accurately. Enhanced versions of the invention include sharing of transcripts so that all participants receive the context of the conversation, and server-side or client-side implementations.

Abstract: The present invention provides for an improved method of determining a water out condition in a humidified gases supply apparatus. The method includes a two step process including a primary determination of a water out condition and a secondary determination of a water out condition. This primary determination is made during observation of the normal operation of the apparatus. During the secondary determination the method takes temporary control over the humidifying part of the apparatus. The secondary determination confirms or contradicts the primary determination.

Abstract: Systems, methods and media for playback of instant messaging session history in an instant messaging system by facilitating recording and playback of an instant messaging session history to a user are disclosed. Embodiments may include, during an instant messaging session where one or more instant messaging events occur, determining a timestamp associated with the one or more instant messaging events and recording an indication of the one or more instant messaging events and their associated timestamps. Embodiments may also include receiving one or more playback commands and, in response to the received playback commands, displaying playback of the one or more instant messaging events based on their associated timestamps. The instant messaging events may include one or more of a text message, file transfer, input device movement, or a status indication such as offline, returned from offline, away, returned from away, secure session established, session beginning or session ending.

Abstract: An approach provides fraud detection in support of data communication services. A list of single-event attributes (e.g., hot or cold attributes) is generated and includes a network address of an end user host originating a data call or a calling party identification (e.g., Automatic Number Identification (ANI) or an originating Calling Line Identification (CLI)) for network access, wherein entries of the list specify values of the hot attributes. An attribute value associated with the data call is compared with the entries. A fraud alert is generated if the attribute value matches one of the entries.

Abstract: Systems, methods and media for playback of instant messaging session history in an instant messaging system by facilitating recording and playback of an instant messaging session history to a user are disclosed. Embodiments may include, during an instant messaging session where one or more instant messaging events occur, determining a timestamp associated with the one or more instant messaging events and recording an indication of the one or more instant messaging events and their associated timestamps. Embodiments may also include receiving one or more playback commands and, in response to the received playback commands, displaying playback of the one or more instant messaging events based on their associated timestamps. The instant messaging events may include one or more of a text message, file transfer, input device movement, or a status indication such as offline, returned from offline, away, returned from away, secure session established, session beginning or session ending.

Abstract: A Segment Interface Program (SIP) is disclosed that enables a user to choose locations in other applications to receive segments, and to mark segments for manual or automatic transmission to those applications. The SIP comprises an Application Interface Program (AIP), a Segment Creator Program (SCP), a Segment Queue Program (SQP), and a Segment Delivery Program (SDP). The SIP accesses a Rules database, a codes database, and a queue database. The AIP enables a user to select a location in an application and assign an application code and a location code to the location. The SCP enables a user to select a segment in a chat transcript, assign an application code and a location code to the segment, and send the segment to the SQP. The SQP receives the segment, assigns a queue number, and places the segment in a queue table. The SDP reads the user code, the application code and, when the application is active, sends the segment to the location in the application with the corresponding code.

Abstract: The invention that meets the needs identified above is a web browser plug-in or feature comprising a modification program (MP), a configuration program (CP), a table reduction program (TRP), algorithms and rules, that interacts with a web browser to analyze a web page for tables. The analysis consists of interrogating incoming hypertext markup language (HTML) for table structure <table>, <tr>, <th> and <td> tags, and incoming text for delimiters. The configuration program introduces controls into the text for each column and row delimeter that met a criteria for being hideable. In addition, the configuration program introduces controls into the HTML for each column and row tag that met a criteria for being hideable. The configuration program links the controls to a hiding algorithm so that when activated, the appropriate hiding algorithm will act on the row or column associated with the control. The controls are injected before the web browser renders the web page.

Abstract: A computer/telephony integrated single-point-of-contact system (CISS) enabling a user to contact another using multiple devices with a single contact attempt is disclosed. A plurality of computer programs residing in a computer use a subscriber database, authorization database, priority list database, and device attributes database to determine how to respond to a request to contact a subscriber. If the request is an emergency, the computer repeatedly contacts all of the subscriber's devices until a response is received. Otherwise, the computer contacts the subscriber's devices in a sequential order determined by the subscriber. The computer can also delete redundant un-received messages from a subscriber's devices and create a real-time connection between the requester and the subscriber, if it is technically possible, at the subscriber's request.

Abstract: A fraud management system is configured to store rules for detecting fraud. The fraud management system is further configured to receive a transaction involving a consumer and a merchant; obtain network security information associated with malicious activity in a voice network or a data network, where the network security information indicates that the consumer has been involved in malicious activity in the voice network or in the data network; select a subset of rules based on the network security information and information associated with the transaction, the merchant, or the consumer; process the transaction using the subset of rules to generate alarms; process the alarms to generate a fraud score for the transaction; and output information regarding the fraud score to the merchant to assist the merchant in determining whether to accept, deny, or fulfill the transaction.

Abstract: A fraud management system is configured to receive a transaction from a merchant; select rules to use to process the transaction; process the transaction using the selected rules to generate a set of alarms; and generate an alarm score for each of the alarms. The fraud management system is further configured to combine the alarms with alarms from one or more other transactions to form a combined set of alarms; sorting alarms, in the combined set of alarms, into groups based on attributes of the transaction; generate a group score, for each group, based on at least one of the alarm scores for at least one alarm in the group; generate a fraud score, for the transaction, based on one or more of the group scores; and output information regarding the fraud score to the merchant to notify the merchant whether the transaction is potentially fraudulent.

Abstract: A fraud management system is configured to store rules for detecting fraud. The fraud management system is configured to: receive a transaction involving a consumer and a merchant; select a set of the rules based on information associated with the transaction, information associated with the consumer, or information associated with the merchant; process the transaction, in parallel, using the selected rules to generate a set of alarms; group the alarms, into groups, based on information associated with the transaction; analyze the groups to generate a fraud score; and output information regarding the fraud score to the merchant to notify the merchant whether the transaction is potentially fraudulent.

Abstract: A method for grouping IM statements together into a plurality of topics and displaying the topics in separate windows comprising a Configuration Program (CP), a Topic Creation Program (TCP), and a Statement Classification Program (SCP). The CP allows a user to configure the global options for the present invention such as designating the parties authorized to create a topic, specifying whether the topic name and/or keywords are negotiable, and specifying whether icons should be displayed with the topic name. The TCP allows a user to create a topic by specifying the topic name, selecting a statement classification method, designating keywords to be used in searching the statements, and adding an icon to the topic name. When a statement is submitted to an IM channel, the SCP places the statement into one of the topics based on the statement classification method selected in the TCP.

Abstract: The invention is a data processing means wherein human perceptible elements of electronic information are gathered, prepared, formatted, or otherwise processed in forming a unified collection of such information storable as a distinct entity. In particular, the invention is a process for composing and displaying a consolidated message document. The preferred embodiment of the invention is a computer program that configures a general-purpose computer to implement the inventive process. Responsive to a user's selection of a message, the inventive process identifies all related messages that the user has received, inserts the related messages into a consolidated message document, and displays the consolidated message document on the user's output device.

Abstract: A user evaluation of distributed content comprising an Evaluation Program (EP) that creates a user session when a user accesses distributed content is stored. The user evaluation is saved with other information such as the time and date of the evaluation, the user's personal information, and the navigation path the user used to access the distributed content page. The EP records the user's navigation of the distributed content in the user session. The EP gives the user the opportunity to rate distributed content. The EP saves the user's evaluation with the user session data and external stimuli data. The EP closes the user session when the user leaves the distributed content. The EP reopens the user session when the user returns to the distributed content.

Abstract: Previously conducted conversations in real-time collaboration messages are persistently stored, either by client or a server, and then are associated with conversational items presented to a user (e.g. contact names, topics, etc.). An icon is provided near each listed item, which when selected, displays to the user summaries or titles of all transcripts to which the selected item pertains or relates. The user may select one or more summaries or titles for which the conversation is to be resumed, causing the system to retrieve the stored transcript and resume appending new conversational entries to it, so that the user recovers conversational context effortlessly and accurately. Enhanced versions of the invention include sharing of transcripts so that all participants receive the context of the conversation, and server-side or client-side implementations.

Abstract: Automatic utilization of cellular telephone device is achieved by a controller and a short-range wireless communicator mounted on a vehicle, the short-range wireless communicator having a peer-to-peer communications capability; responsive to an emergency notification message, pinging by the short-range wireless communicator a long-range communication device contemporaneously within range of the peer-to-peer communications capability, the long-range communication device being physically detached from the vehicle; subsequent to the pinging, receiving a response message indicating that user authorization is required; responsive to the response message, sending by the short-range wireless communicator to the long-range communication device a request for authorization message; subsequent to a user responding in an affirmative manner to the authorization request, receiving an authorization message to co-opt the long-range communication device; and responsive to the authorization, sending an emergency notification m

Abstract: An approach provides detection of unauthorized use of data services. A determination is made as to whether connections supporting remote access to a data network are completed. The number of completed connections associated with a selected attribute is tracked over a time period. It is then determined whether the number of completed connections satisfies a connection frequency threshold. A fraud alert is generated if the connection frequency threshold is satisfied.

Abstract: Previously conducted conversations in real-time collaboration messages are persistently stored, either by client or a server, and then are associated with conversational items presented to a user (e.g. contact names, topics, etc.). An icon is provided near each listed item, which when selected, displays to the user summaries or titles of all transcripts to which the selected item pertains or relates. The user may select one or more summaries or titles for which the conversation is to be resumed, causing the system to retrieve the stored transcript and resume appending new conversational entries to it, so that the user recovers conversational context effortlessly and accurately. Enhanced versions of the invention include sharing of transcripts so that all participants receive the context of the conversation, and server-side or client-side implementations.

Abstract: An approach provides fraud detection in support of data communication services. A usage pattern associated with a particular account for remote access to a data network is monitored. The usage pattern is compared with a reference pattern specified for the account. A fraud alert is selectively generated based on the comparison.

Abstract: An approach provides detection of unauthorized use of data services. A determination is made as to whether connections supporting remote access to a data network are completed. The number of completed connections associated with a selected attribute is tracked over a time period. It is then determined whether the number of completed connections satisfies a connection frequency threshold. A fraud alert is generated if the connection frequency threshold is satisfied.