Abstract: A scripting language, scripting-language execution environment and methodology is provided that allows for the self-tuning of troubleshooting scripts and, in particular, to allow for the execution of the troubleshooting workflow in an order that will resolve the user's troubleshooting issue with improved accuracy and speed.

Abstract: A system and method for workflow analysis includes an evaluation module executing on a processor that receives execution logs including records of workflow paths traversed. The evaluation module correlates at least one workflow step with a target metric and generates an importance score for the at least one workflow step based on the correlation with the target metric.

Abstract: Techniques are disclosed for modeling wireless system performance subject to limitations on shared system resources such as power amplifiers and spreading codes. In accordance with an aspect of the invention, a software modeling tool implemented on a computer or other processing device identifies two or more limited resources of the wireless system, models the wireless system utilizing a plurality of cascaded stochastic knapsack computations which collectively characterize the performance of the system subject to the two or more limited resources, and generates from the model a measure of the performance of the wireless system.

Abstract: Techniques for monitoring temperature inside refrigerators or heaters and tracking people and/or objects, particularly within a medical setting. For temperature monitoring, temperature readings are obtained using a temperature monitor. The temperature readings are transmitted from a radio frequency identification (RFID) tag to an RFID reader. The temperature readings received by the RFID reader are then monitored as a function of time. For tracking people or objects, RFID tags are attached to the people or objects, a facility is equipped with one or more RFID readers, and activity of the people or objects is monitored.