Patents by Inventor John Igoe

John Igoe has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Method and system for self-learning issues remediation
    Patent number: 8175994
    Abstract: A system and method are disclosed for automatically performing remediation operations on a plurality of information handling system (IHS) resources. Survey information related to a user of IHS resources is collected and processed to generate survey information. IHS resources used by the user are determined and associated configuration and operational information is collected and processed to generate imported information. The survey information and the imported information are then processed to generate state analysis information, which is then compared to a plurality of health baseline information. The results of the comparison operations are used to determine individual IHS resources not conforming to predetermined health baseline parameters. If an individual IHS resource does not conform to the predetermined health baseline parameters, then a remediation operation is automatically performed on the individual IHS resource.
    Type: Grant
    Filed: April 3, 2009
    Date of Patent: May 8, 2012
    Assignee: Dell Products L.P.
    Inventors: Christopher Collard, John Igoe
  • Method And System For Self-Learning Issues Remediation
    Publication number: 20100257132
    Abstract: A system and method are disclosed for automatically performing remediation operations on a plurality of information handling system (IHS) resources. Survey information related to a user of IHS resources is collected and processed to generate survey information. IHS resources used by the user are determined and associated configuration and operational information is collected and processed to generate imported information. The survey information and the imported information are then processed to generate state analysis information, which is then compared to a plurality of health baseline information. The results of the comparison operations are used to determine individual IHS resources not conforming to predetermined health baseline parameters. If an individual IHS resource does not conform to the predetermined health baseline parameters, then a remediation operation is automatically performed on the individual IHS resource.
    Type: Application
    Filed: April 3, 2009
    Publication date: October 7, 2010
    Inventors: Christopher Collard, John Igoe