Abstract: A method for controlling a serving robot is provided. The method includes the steps of: acquiring first sensor data on at least one object placed on a support coupled to a serving robot, using at least one first sensor coupled to the serving robot; deciding whether the at least one object is a serving object on the basis of the first sensor data, and when the at least one object is decided to be a serving object, determining properties of illumination of the serving robot to be applied to the serving object on the basis of the first sensor data; and dynamically changing the properties of the illumination of the serving robot on the basis of information on surroundings acquired during travel of the serving robot.

Abstract: A method for controlling a transport robot is provided. The method includes the steps of: acquiring, when a user makes a request for transport of a target object, information on the user and information on the transport of the target object including a delivery place of the target object; identifying the user on the basis of the information on the user, and determining a place associated with the user as a destination where a transport robot is to transport the target object from the delivery place, with reference to a result of the identification; and causing the target object to be transported to the destination by the transport robot.

Abstract: A method for controlling a robot is provided. The method includes the steps of: acquiring information on a sound associated with a robot call in a serving place; determining a call target robot associated with the sound, among a plurality of robots in the serving place, on the basis of the acquired information; and providing feedback associated with the sound by the call target robot.

Abstract: A method for controlling a serving robot is provided. The method includes the steps of: acquiring at least one of weight information on a support coupled to the serving robot and image information on the support; recognizing at least one serving object placed on or removed from the support on the basis of at least one of the weight information and the image information; and determining at least one destination of the serving robot on the basis of a result of the recognition and order information of at least one customer in a serving place.

Abstract: A method for controlling a robot is provided. The method includes the steps of: acquiring information on status of communication connections between a plurality of robots located in a serving place, wherein the status of communication connections between the plurality of robots is specified with respect to at least one relay robot among the plurality of robots; and determining a communication scheme to be used between the plurality of robots, with reference to the information on the status of communication connections between the plurality of robots.

Abstract: A method for controlling a patrolling robot is provided. The method includes the steps of: acquiring, as first situation information on the patrolling robot, at least one of weight information on a support coupled to the patrolling robot and image information on the support and information on a location of the patrolling robot in a patrolling place; and determining a task and a travel route of the patrolling robot on the basis of the first situation information.

Abstract: A method for providing a service using a robot is provided. The method includes the steps of: acquiring information associated with a serving place of the robot and information on a customer visiting the serving place; determining service guide information including information on at least one of a travel route to a table to be provided to the customer, among a plurality of tables in the serving place, and a conversation scenario to be provided to the customer during travel to the table to be provided to the customer, with reference to the information associated with the serving place and the information on the customer; and providing the customer with a service associated with the serving place by the robot with reference to the service guide information.

Abstract: A robot includes: a base having a plurality of wheels; a body having a bottom portion coupled above the base, and a top portion above the bottom portion, the top portion configured to support food and/or drink; a first camera at the bottom portion, wherein the first camera is oriented to view upward; and a second camera at the top portion, wherein the second camera is configured to view upward.

Abstract: A robot includes: a base having a plurality of wheels; a body having a bottom portion coupled above the base, and a top portion above the bottom portion, the top portion configured to support food and/or drink; a first camera at the bottom portion, wherein the first camera is oriented to view upward; and a second camera at the top portion, wherein the second camera is configured to view upward.

Abstract: A method for controlling a serving robot is provided. The method includes the steps of: acquiring situation information on at least one customer; dynamically determining a workflow for the at least one customer on the basis of the situation information on the at least one customer, using a workflow determination model for determining workflows related to services capable of being provided in a serving place; and causing a target service to be provided to the at least one customer on the basis of the determined workflow.

Abstract: A method for controlling a serving robot is provided. The method includes the steps of: generating at least one character on the basis of at least one property related to a voice, and determining a character to be applied to a serving robot from among the at least one generated character; and generating at least one piece of visual information corresponding to the determined character, and determining a piece of visual information to be applied to the serving robot from among the at least one generated piece of visual information.

Abstract: A method for providing an advertising content using a robot is provided. The method includes the steps of: determining, with reference to first situation information on a customer in a serving place and second situation information on at least one robot for providing a service in the serving place, an advertising content to be provided for at least one of the customer and the serving place and presentation property information of the advertising content; and providing the advertising content by the at least one robot with reference to the presentation property information.

Abstract: A method for supporting delivery using a robot is provided. The method includes the steps of: acquiring delivery information on a delivery item; determining a first location with respect to a building specified from the delivery information and causing a robot to travel to the first location; and causing the robot to travel to a second location in the building specified from the delivery information, with reference to at least one of handover information and takeover information on the delivery item.

Abstract: A method for controlling a serving robot is provided. The method includes the steps of: acquiring first sensor data on at least one object placed on a support coupled to a serving robot, using at least one first sensor coupled to the serving robot; deciding whether the at least one object is a serving object on the basis of the first sensor data, and when the at least one object is decided to be a serving object, determining properties of illumination of the serving robot to be applied to the serving object on the basis of the first sensor data; and dynamically changing the properties of the illumination of the serving robot on the basis of information on surroundings acquired during travel of the serving robot.

Abstract: A method for controlling a serving robot is provided. The method includes the steps of: determining a first time to request payment from a customer on the basis of identification information on the customer and information on an order of the customer acquired with respect to the customer; acquiring information on eating status of the customer at a second time associated with the first time; and adjusting at least one of the first time and the second time on the basis of at least one of the information on the eating status of the customer and information on an additional order of the customer additionally acquired with respect to the customer.

Abstract: A method for controlling a transport robot is provided. The method includes the steps of: acquiring, when a user makes a request for transport of a target object, information on the user and information on the transport of the target object including a delivery place of the target object; identifying the user on the basis of the information on the user, and determining a place associated with the user as a destination where a transport robot is to transport the target object from the delivery place, with reference to a result of the identification; and causing the target object to be transported to the destination by the transport robot.

Abstract: A method for controlling a robot is provided. The method includes the steps of: determining a target robot to travel to a first loading station among a plurality of robots, on the basis of information on a location of the first loading station and a task situation of each of the plurality of robots, when a first transport target object is placed at the first loading station; and determining a travel route of the target robot with reference to information on the location of the first loading station and a location of a first unloading station associated with the first transport target object.

Abstract: A method for controlling a robot is provided. The method includes the steps of: acquiring information on status of communication connections between a plurality of robots located in a serving place, wherein the status of communication connections between the plurality of robots is specified with respect to at least one relay robot among the plurality of robots; and determining a communication scheme to be used between the plurality of robots, with reference to the information on the status of communication connections between the plurality of robots.

Abstract: A method for controlling a patrolling robot is provided. The method includes the steps of: acquiring, as first situation information on the patrolling robot, at least one of weight information on a support coupled to the patrolling robot and image information on the support and information on a location of the patrolling robot in a patrolling place; and determining a task and a travel route of the patrolling robot on the basis of the first situation information.

Abstract: A method for controlling a robot is provided. The method includes the steps of: acquiring information on a sound associated with a robot call in a serving place; determining a call target robot associated with the sound, among a plurality of robots in the serving place, on the basis of the acquired information; and providing feedback associated with the sound by the call target robot.