Patents by Inventor John Lawrence Snapp

John Lawrence Snapp has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 10497471
    Abstract: A management network allows monitoring and/or automation of a patient treatment regime prescribed by a medical practice. The management network provides links between a practice management system of the medical practice and related information sources such as pharmaceutical suppliers and referred practices. A query executed on the management network determines whether the requirements of a parameter of a patient treatment regime, such as the taking of prescribed medication, are being met and generates alarm notifications where necessary to the patient and/or prescribing practitioner.
    Type: Grant
    Filed: February 24, 2009
    Date of Patent: December 3, 2019
    Assignee: WEST CORPORATION
    Inventors: Cindy Rae Nelson, Craig A. Webster, John Lawrence Snapp, Rodney J. Kempkes
  • Patent number: 10499232
    Abstract: A system, method, and computer readable medium comprising instructions for providing temporary callback number for emergency calls is disclosed. A determination is made as to whether a restriction is imposed on a mobile user for incoming calls. A temporary callback number for the mobile user is generated if the restriction is imposed. A request for a callback to the mobile user comprising the temporary callback number is detected. The callback is routed to the mobile user using the temporary callback number.
    Type: Grant
    Filed: December 19, 2017
    Date of Patent: December 3, 2019
    Assignee: WEST CORPORATION
    Inventor: John Lawrence Snapp
  • Patent number: 10433146
    Abstract: A system and method for processing and reporting situational information to emergency service providers in an emergency service communications network is disclosed. An emergency situation is monitored. Responsive to detecting the emergency situation, information relating to the emergency situation is collected. Then, the information is processed and stored in a database. The processed information is then reported to emergency service providers.
    Type: Grant
    Filed: September 4, 2018
    Date of Patent: October 1, 2019
    Assignee: West Corporation
    Inventors: Michael Blayne Waters, Leslie Ann Brandt, Gregory Wilfred Bruening, Douglas John Ertz, John Lawrence Snapp, Pavel Despot
  • Patent number: 10070294
    Abstract: A system and method for processing and reporting situational information to emergency service providers in an emergency service communications network is disclosed. An emergency situation is monitored. Responsive to detecting the emergency situation, information relating to the emergency situation is collected. Then, the information is processed and stored in a database. The processed information is then reported to emergency service providers.
    Type: Grant
    Filed: September 7, 2007
    Date of Patent: September 4, 2018
    Assignee: West Corporation
    Inventors: Michael Blayne Waters, Leslie Ann Brandt, Gregory Wilfred Bruening, Douglas John Ertz, John Lawrence Snapp, Pavel Despot, Jr.
  • Patent number: 10015634
    Abstract: Methods and apparatus for estimating mobile station location include receiving reported signal strengths or other attachment indicator values from a mobile station. The reported signal strengths are compared with characteristic received signal strength values in a coverage area of a mobile network. A mobile switching center determines if a local function is requested and initiates a location estimation process by a mobile location module (MLM). The MLM receives the reported signal strength contours associated with the attachment points. Based on a comparison of the reported attachment indicator values with characteristic values, the MLM provides a mobile location estimate.
    Type: Grant
    Filed: September 5, 2016
    Date of Patent: July 3, 2018
    Assignee: AT&T Mobility II LLC
    Inventors: Alan Denis MacDonald, Marc W. Sather, John Lawrence Snapp
  • Patent number: 9848310
    Abstract: A system, method, and computer readable medium comprising instructions for providing temporary callback number for emergency calls is disclosed. A determination is made as to whether a restriction is imposed on a mobile user for incoming calls. A temporary callback number for the mobile user is generated if the restriction is imposed. A request for a callback to the mobile user comprising the temporary callback number is detected. The callback is routed to the mobile user using the temporary callback number.
    Type: Grant
    Filed: April 30, 2014
    Date of Patent: December 19, 2017
    Assignee: West Corporation
    Inventor: John Lawrence Snapp
  • Patent number: 9753117
    Abstract: The invention discloses a system and method for validating a wireless beacon location stored in a wireless beacon location record is actually proximate to the true location of the wireless beacon. The method includes: (a) receiving a wireless beacon location report with a wireless beacon identifier and a validation location; (b) correlating the wireless beacon location report with a wireless beacon location record by determining whether the beacon identifier in the wireless beacon location report matches the beacon identifier of a record in a plurality of wireless beacon location records; (c) determining whether the validation location received in the wireless beacon location report is proximal to the beacon location stored in the correlated wireless beacon location record, thereupon designating the wireless beacon location stored in the correlated wireless beacon location record as validated.
    Type: Grant
    Filed: September 15, 2014
    Date of Patent: September 5, 2017
    Assignee: West Corporation
    Inventor: John Lawrence Snapp
  • Patent number: 9614980
    Abstract: A system, method, and computer readable medium comprising instructions for handling insufficient account balance of subscribers in a mobile communications network is disclosed. A request for communication is received from a mobile station. A determination is made as to whether a subscriber of the mobile station has an insufficient account balance. If the subscriber has an insufficient account balance, the request is withheld and the mobile station is notified by a short message.
    Type: Grant
    Filed: August 30, 2016
    Date of Patent: April 4, 2017
    Assignee: West Corporation
    Inventors: Kuen-Yih Hwang, John Lawrence Snapp
  • Publication number: 20170006427
    Abstract: Methods and apparatus for estimating mobile station location include receiving reported signal strengths or other attachment indicator values from a mobile station. The reported signal strengths are compared with characteristic received signal strength values in a coverage area of a mobile network. A mobile switching center determines if a local function is requested and initiates a location estimation process by a mobile location module (MLM). The MLM receives the reported signal strength contours associated with the attachment points. Based on a comparison of the reported attachment indicator values with characteristic values, the MLM provides a mobile location estimate.
    Type: Application
    Filed: September 5, 2016
    Publication date: January 5, 2017
    Applicant: AT&T Mobility II LLC
    Inventors: Alan Denis MacDonald, Marc W. Sather, John Lawrence Snapp
  • Patent number: 9462534
    Abstract: A system for routing a special number call from a calling unit to an answering point based upon location of the calling unit includes: (a) a communication network configured for effecting communicative coupling between the calling unit and one or more receiving answering point; each receiving answering point having a respective responsibility area; (b) a mobile positioning center coupled with the communication network; the mobile positioning center determining the location of the calling unit within a first location area; (c) a communication switch coupled with the communication network and coupled with the answering point; and (d) a controller unit coupled with the communication switch for controlling selected operations of the communication switch. The mobile positioning center and the controller unit cooperate to effect routing a call from the calling unit to each respective answering point having a respective responsibility area at least partly common with the first location area.
    Type: Grant
    Filed: January 30, 2013
    Date of Patent: October 4, 2016
    Assignee: West Corporation
    Inventors: John Lawrence Snapp, Daniel Zacek
  • Patent number: 9439167
    Abstract: Methods and apparatus for estimating mobile station location include receiving reported signal strengths or other attachment indicator values from a mobile station. The reported signal strengths are compared with characteristic received signal strength values in a coverage area of a mobile network. A mobile switching center determines if a local function is requested and initiates a location estimation process by a mobile location module (MLM). The MLM receives the reported signal strength contours associated with the attachment points. Based on a comparison of the reported attachment indicator values with characteristic values, the MLM provides a mobile location estimate.
    Type: Grant
    Filed: March 18, 2014
    Date of Patent: September 6, 2016
    Assignee: AT&T Mobility II LLC
    Inventors: Alan Denis MacDonald, Marc W. Sather, John Lawrence Snapp
  • Patent number: 9432524
    Abstract: A system, method, and computer readable medium comprising instructions for handling insufficient account balance of subscribers in a mobile communications network is disclosed. A request for communication is received from a mobile station. A determination is made as to whether a subscriber of the mobile station has an insufficient account balance. If the subscriber has an insufficient account balance, the request is withheld and the mobile station is notified by a short message.
    Type: Grant
    Filed: November 17, 2015
    Date of Patent: August 30, 2016
    Assignee: West Corporation
    Inventors: Kuen-Yih Hwang, John Lawrence Snapp
  • Patent number: 9426633
    Abstract: A method for treating an emergency service request message sent by a requesting station to an emergency service answering position; the method includes: (a) receiving the emergency service request message in a multi-media messaging service (MMS) format wherein the emergency service request message includes a requesting station address and a timestamp; (b) separating the text portions from the media portions in the emergency service request message; (c) creating a single media identifier to effect correlating the media portions with the text portions; (d) formatting the text portions with the media identifier in a text message; (e) forwarding the text message toward the emergency service answering position; and (f) employing the media identifier to correlate the media portions with the text portions.
    Type: Grant
    Filed: March 17, 2015
    Date of Patent: August 23, 2016
    Assignee: West Corporation
    Inventor: John Lawrence Snapp
  • Publication number: 20160077186
    Abstract: The invention discloses a system and method for validating a wireless beacon location stored in a wireless beacon location record is actually proximate to the true location of the wireless beacon. The method includes: (a) receiving a wireless beacon location report with a wireless beacon identifier and a validation location; (b) correlating the wireless beacon location report with a wireless beacon location record by determining whether the beacon identifier in the wireless beacon location report matches the beacon identifier of a record in a plurality of wireless beacon location records; (c) determining whether the validation location received in the wireless beacon location report is proximal to the beacon location stored in the correlated wireless beacon location record, thereupon designating the wireless beacon location stored in the correlated wireless beacon location record as validated.
    Type: Application
    Filed: September 15, 2014
    Publication date: March 17, 2016
    Inventor: John Lawrence Snapp
  • Patent number: 9288651
    Abstract: A system for dynamically coupling a special number call from a calling unit with at least one function-focused answerer includes: (a) at least one of an unlicensed mobile access network, a radio access network, and a public switched telephone network configured and situated for communicative coupling with the calling unit; (b) at least one network switch coupled with at least one of the networks; and (c) a special number call receiver coupled with the network switch. At least one of the special number call receiver and the network switch is configured for communicative coupling of the special number call with the at least one function-focused answerer unit. After receiving the special number call, the special number call receiver dynamically couples the special number call to an included function-focused answerer. Determining which function-focused answerer is an included function-focused answerer is made at the special number call receiver.
    Type: Grant
    Filed: February 1, 2013
    Date of Patent: March 15, 2016
    Assignee: West Corporation
    Inventors: John Lawrence Snapp, George Heinrichs, Daniel Zacek, Donald D. Mondul, Stephen Marc Meer
  • Patent number: 9191524
    Abstract: A system, method, and computer readable medium comprising instructions for handling insufficient account balance of subscribers in a mobile communications network is disclosed. A request for communication is received from a mobile station. A determination is made as to whether a subscriber of the mobile station has an insufficient account balance. If the subscriber has an insufficient account balance, the request is withheld and the mobile station is notified by a short message.
    Type: Grant
    Filed: December 9, 2014
    Date of Patent: November 17, 2015
    Assignee: West Corporation
    Inventors: Kuen-Yih Hwang, John Lawrence Snapp
  • Publication number: 20150189680
    Abstract: A method for treating an emergency service request message sent by a requesting station to an emergency service answering position; the method includes: (a) receiving the emergency service request message in a multi-media messaging service (MMS) format wherein the emergency service request message includes a requesting station address and a timestamp; (b) separating the text portions from the media portions in the emergency service request message; (c) creating a single media identifier to effect correlating the media portions with the text portions; (d) formatting the text portions with the media identifier in a text message; (e) forwarding the text message toward the emergency service answering position; and (f) employing the media identifier to correlate the media portions with the text portions.
    Type: Application
    Filed: March 17, 2015
    Publication date: July 2, 2015
    Inventor: John Lawrence Snapp
  • Patent number: 8954081
    Abstract: A system for simultaneously routing a special number call from a mobile unit to a plurality of agencies includes (a) at least one of an unlicensed mobile access network and a radio access network communicating with the mobile unit; (b) a mobile switch coupled with at least one of the networks; (c) a call receiver coupled with the mobile switch; at least one of the call receiver and the mobile switch being coupled for communication with respective of the agencies; and (d) a locator coupled with at least one of the mobile switch and the call receiver. After receiving the special number call, the call receiver cooperates with at least one of the locator and the mobile switch to effect routing of the special number call to one or more included agency. Determination which agency is an included agency is made at the call receiver.
    Type: Grant
    Filed: January 30, 2013
    Date of Patent: February 10, 2015
    Assignee: West Corporation
    Inventors: John Lawrence Snapp, Daniel Zacek, Donald D. Mondul
  • Patent number: 8913988
    Abstract: A system, method, and computer readable medium comprising instructions for handling insufficient account balance of subscribers in a mobile communications network is disclosed. A request for communication is received from a mobile station. A determination is made as to whether a subscriber of the mobile station has an insufficient account balance. If the subscriber has an insufficient account balance, the request is withheld and the mobile station is notified by a short message.
    Type: Grant
    Filed: March 4, 2014
    Date of Patent: December 16, 2014
    Assignee: West Corporation
    Inventors: Kuen-Yih Hwang, John Lawrence Snapp
  • Publication number: 20140213287
    Abstract: Methods and apparatus for estimating mobile station location include receiving reported signal strengths or other attachment indicator values from a mobile station. The reported signal strengths are compared with characteristic received signal strength values in a coverage area of a mobile network. A mobile switching center determines if a local function is requested and initiates a location estimation process by a mobile location module (MLM). The MLM receives the reported signal strength contours associated with the attachment points. Based on a comparison of the reported attachment indicator values with characteristic values, the MLM provides a mobile location estimate.
    Type: Application
    Filed: March 18, 2014
    Publication date: July 31, 2014
    Applicant: AT&T Mobility II LLC
    Inventors: Alan Denis MacDonald, Marc W. Sather, John Lawrence Snapp