Patents by Inventor John Mark Nickels

John Mark Nickels has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20190219408
    Abstract: A travel coordination system provides suggestions to providers for where they should go to reduce the wait time between trips. A geographic region is broken down into zones and a score is generated for each zone. A zone score can be generated by determining the estimated wait time for the zone and generating a model for the wait time. A zone score can also be generated using a model for the wait time using factors that likely contribute to the wait time. The zone score for each zone is displayed to the provider on a road map of the geographic region along with the boundaries of each of the zones and the provider's position within the region. The travel coordination system also suggests driving routes. The travel coordination system selects a target zone and generates candidate routes to the zone. A route is selected based on route scores.
    Type: Application
    Filed: March 26, 2019
    Publication date: July 18, 2019
    Inventors: Eoin O'Mahony, John Mark Nickels, Brent Goldman, Jeff Holden
  • Publication number: 20190137288
    Abstract: A network computer system operates to receive a plurality of service requests over a given time interval, where individual service requests specify a respective target destination and a current location of a respective requester device. For each service request, the network computer system arranges a pooled transport service for the corresponding requester by selecting a service start location, and instructions for enabling the requester to travel to the service start location. The network computer system may select the service provider based on a variety of considerations, including the service start location, the current location of the corresponding service provider, and the determined time interval.
    Type: Application
    Filed: November 2, 2018
    Publication date: May 9, 2019
    Inventors: Miraj Rahematpura, John Mark Nickels, Eoin O'Mahony, Danhua Guo, Vishnu Sundaresan, Lior Seeman, Meisam Vosoughpour
  • Patent number: 10281290
    Abstract: A travel coordination system provides suggestions to providers for where they should go to reduce the wait time between trips. A geographic region is broken down into zones and a score is generated for each zone. A zone score can be generated by determining the estimated wait time for the zone and generating a model for the wait time. A zone score can also be generated using a model for the wait time using factors that likely contribute to the wait time. The zone score for each zone is displayed to the provider on a road map of the geographic region along with the boundaries of each of the zones and the provider's position within the region. The travel coordination system also suggests driving routes. The travel coordination system selects a target zone and generates candidate routes to the zone. A route is selected based on route scores.
    Type: Grant
    Filed: August 30, 2017
    Date of Patent: May 7, 2019
    Assignee: Uber Technologies, Inc.
    Inventors: Eoin O'Mahony, John Mark Nickels, Brent Goldman, Jeff Holden
  • Publication number: 20190095965
    Abstract: A computer system may record one or more service assignment outcomes of the first service provider over the service session interval, where each of the one or more service assignment outcomes are associated with the location of the first service provider at a time when that service assignment outcome occurred. The computer system may determine satisfaction score of the service session interval based at least in part on the recorded one or more service assignment outcomes. A remedial action may be performed in response to a determination of the satisfaction score not satisfying a threshold.
    Type: Application
    Filed: September 26, 2018
    Publication date: March 28, 2019
    Inventors: Donald Stayner, John Mark Nickels, Peter Frazier, Therese Lim, Mayank Gulati, Yuan Jiang
  • Publication number: 20180091605
    Abstract: A method and system for arranging service provider selection are described. A network computer system can establish a set of criteria to determine whether to display, before actually receiving an acceptance from a service provider, an assumed acceptance or a likely service provider to provide on-demand services in response to data corresponding to a request for service sent from a computing device of a user. For example, the network computer system can predetermine a likely service provider or number of matching service providers and display this information to the user in lieu of a “requesting” screen.
    Type: Application
    Filed: September 18, 2017
    Publication date: March 29, 2018
    Inventors: John Mark Nickels, Eoin O'Mahony
  • Publication number: 20180060778
    Abstract: A transport facilitation system can receive current location data from driver devices of drivers operating throughout a given region. The system can further receive a pick-up request from a user device of a requesting user within the given region, the pick-up request including pick-up location data. The system can determine a plurality of candidate drivers to service the pick-up request based, at least in part, on the pick-up location data and current location data of the candidate drivers. The system can predict a future location for each of the candidate drivers and select a first driver from the candidate drivers to service the pick-up request based on the predicted future locations. The system may then transmit a transport invitation to the first driver to service the pick-up request.
    Type: Application
    Filed: August 31, 2016
    Publication date: March 1, 2018
    Inventors: Danhua Guo, John Mark Nickels, Eoin Daniel O'Mahony, Benjamin Kaplan, Chaoxu Tong, Thi Duong Nguyen
  • Publication number: 20170363435
    Abstract: A travel coordination system provides suggestions to providers for where they should go to reduce the wait time between trips. A geographic region is broken down into zones and a score is generated for each zone. A zone score can be generated by determining the estimated wait time for the zone and generating a model for the wait time. A zone score can also be generated using a model for the wait time using factors that likely contribute to the wait time. The zone score for each zone is displayed to the provider on a road map of the geographic region along with the boundaries of each of the zones and the provider's position within the region. The travel coordination system also suggests driving routes. The travel coordination system selects a target zone and generates candidate routes to the zone. A route is selected based on route scores.
    Type: Application
    Filed: August 30, 2017
    Publication date: December 21, 2017
    Inventors: Eoin O'Mahony, John Mark Nickels, Brent Goldman, Jeff Holden
  • Patent number: 9813510
    Abstract: A method and system for arranging service provider selection are described. A network computer system can establish a set of criteria to determine whether to display, before actually receiving an acceptance from a service provider, an assumed acceptance or a likely service provider to provide on-demand services in response to data corresponding to a request for service sent from a computing device of a user. For example, the network computer system can predetermine a likely service provider or number of matching service providers and display this information to the user in lieu of a “requesting” screen.
    Type: Grant
    Filed: December 30, 2016
    Date of Patent: November 7, 2017
    Assignee: Uber Technologies, Inc.
    Inventors: John Mark Nickels, Eoin O'Mahony
  • Patent number: 9778057
    Abstract: A travel coordination system provides suggestions to providers for where they should go to reduce the wait time between trips. A geographic region is broken down into zones and a score is generated for each zone. A zone score can be generated by determining the estimated wait time for the zone and generating a model for the wait time. A zone score can also be generated using a model for the wait time using factors that likely contribute to the wait time. The zone score for each zone is displayed to the provider on a road map of the geographic region along with the boundaries of each of the zones and the provider's position within the region. The travel coordination system also suggests driving routes. The travel coordination system selects a target zone and generates candidate routes to the zone. A route is selected based on route scores.
    Type: Grant
    Filed: February 8, 2016
    Date of Patent: October 3, 2017
    Assignee: Uber Technologies, Inc.
    Inventors: Eoin O'Mahony, John Mark Nickels, Brent Goldman, Jeff Holden
  • Publication number: 20170227370
    Abstract: A travel coordination system provides information to providers to reduce the wait time between trips. A region is partitioned into zones and generates a score for each zone. A zone score can be generated by estimating the wait time for the zone, which may be determined by a model for the wait time. The model for the wait time may use factors that contribute to the wait time, such as the number of providers in a zone and the trip request rate. The zone score for each zone is displayed to the provider on a road map of the geographic region. The travel coordination system also provides routes that use zone scoring to reduce the wait time for receiving an assignment request during travel to the destination. The travel coordination system identifies a destination and generates candidate routes to the destination. A route is selected based on route scores.
    Type: Application
    Filed: February 8, 2016
    Publication date: August 10, 2017
    Inventors: Eoin O'Mahony, Brent Goldman, John Mark Nickels, Laszlo Korsos, Chris Wilkins, Dawn Woodard, Jeff Holden
  • Publication number: 20170227371
    Abstract: A travel coordination system provides suggestions to providers for where they should go to reduce the wait time between trips. A geographic region is broken down into zones and a score is generated for each zone. A zone score can be generated by determining the estimated wait time for the zone and generating a model for the wait time. A zone score can also be generated using a model for the wait time using factors that likely contribute to the wait time. The zone score for each zone is displayed to the provider on a road map of the geographic region along with the boundaries of each of the zones and the provider's position within the region. The travel coordination system also suggests driving routes. The travel coordination system selects a target zone and generates candidate routes to the zone. A route is selected based on route scores.
    Type: Application
    Filed: February 8, 2016
    Publication date: August 10, 2017
    Inventors: Eoin O'Mahony, John Mark Nickels, Brent Goldman, Jeff Holden
  • Patent number: 9684910
    Abstract: A method, apparatus, and computer program product are disclosed to improve generation of electronic communications. The method may include providing a plurality of content slots each configured to receive content. The method may also include maintaining a database comprising a plurality of content generators, and determining, using a processor, one of the plurality of content generators for providing content to each of the plurality of content slots. The determining the one of the plurality of promotion content generators or non-promotion content generators may include providing a first content generator of the plurality of content generators with a set of selection parameters, and receiving a first bid for one of the plurality of content slots from the first content generator. The first content generator may determine the bid based at least in part on the set of selection parameters.
    Type: Grant
    Filed: August 6, 2014
    Date of Patent: June 20, 2017
    Assignee: Groupon, Inc.
    Inventors: Jeffrey M. Ayars, Ruslan Gilfanov, Jeffrey A. Holden, John Mark Nickels, Pete Prokopowicz, Daniel M. Roarty, David Thacker