Abstract: A method is disclosed for determining the cost benefit of performing maintenance and/or making repairs to facilities and/or equipment. The method includes receiving a criticality indicator associated with a particular facility or item of equipment from a customer, calculating a cost savings the customer can expect to obtain by making an identified maintenance or repair for the particular facility or item of equipment, and providing the calculated cost savings to the customer. The criticality indicator is selected from a plurality of criticality indicators which indicate a relative criticality of the particular facility or item of equipment. The calculation of the cost savings is based at least in part on the criticality indicator associated with the particular facility or item of equipment. Once the customer has the cost savings information, they can make informed decisions about which maintenance and repairs they need to proceed with to improve cost savings.