Abstract: An apparatus for determining a voltage of electrical energy for subjecting to an adipose tissue, by comparing the calculated impedance value of the adjacent tissue with one or more previous calculated impedance values.

Abstract: Techniques for onboarding users to various product features are described. According to various embodiments, information identifying a set of candidate onboarding content items associated with an email type of an email to be transmitted to a particular member of an online social network service is accessed. Thereafter, a first subset of the candidate onboarding content items is removed from the set, responsive to determining that the particular member has already been onboarded to products associated with the candidate onboarding content items in the first subset. Further, a second subset of the candidate onboarding content items is removed from the set, responsive to determining that the particular member has previously viewed and not interacted with the candidate onboarding content items in the second subset. A specific onboarding content item is then dynamically selected from the remaining set of candidate onboarding content items.

Abstract: A method of sending data to one of a plurality of geographically dispersed contact center service sites includes receiving a contact from a customer device; determining a context of the contact; and retrieving, by the server of the contact center, from a first context store, information based on the determined context of the contact. Accordingly, based on the determined context of the contact, a predicted particular service site from among the plurality of geographically dispersed contact center service sites can be identified so that the retrieved information can be sent to a storage location that is closer to the predicted particular service site than the contact center is.

Abstract: A method of responding to an incoming contact at a contact center includes receiving the incoming contact from a user device associated with a user; determining an attribute related to the user; and identifying historical contact interactions of the contact center that each have a respective attribute matching the attribute related to the user. Thus, based on the identified historical contact interactions, a next action associated with the contact can be predicted in order to provide dynamically modifying, during handling of the incoming contact, a default path for handling the incoming contact based on the predicted next action.

Abstract: A method of sending data to one of a plurality of geographically dispersed contact center service sites includes receiving a contact from a customer device; determining a context of the contact; and retrieving, by the server of the contact center, from a first context store, information based on the determined context of the contact. Accordingly, based on the determined context of the contact, a predicted particular service site from among the plurality of geographically dispersed contact center service sites can be identified so that the retrieved information can be sent to a storage location that is closer to the predicted particular service site than the contact center is.

Abstract: A method of establishing a connection with a user device associated with a user includes receiving a request from the user, the request related to a product or service and determining a context associated with the request. Accordingly, based on the determined context, one of a plurality of available communication modes can be determined and an agent device of the contact center can be connected with the user device via the determined one of the plurality of available communication modes.

Abstract: A contact center, methods, and mechanisms are provided for dynamically scaling a contact center based on scaling triggers and monitored activity. The monitored activity includes information provided from one or more sources. This information serves to indicate whether a contact center activity is increasing, decreasing, or maintaining a steady-state. When the activity at a contact center is increasing, a scaling mechanism increases a number of resources provisioned to the contact center according to rules. When the activity at a contact center is decreasing, a scaling mechanism decreases a number of resources provisioned to the contact center according to rules. The scaling triggers are created, removed, modified, or otherwise classified as correlations between monitored activity and contact center scaling are observed.

Abstract: A contact center, methods, and mechanisms are provided for dynamically scaling a contact center based on scaling triggers and monitored activity. The monitored activity includes information provided from one or more sources. This information serves to indicate whether a contact center activity is increasing, decreasing, or maintaining a steady-state. When the activity at a contact center is increasing, a scaling mechanism increases a number of resources provisioned to the contact center according to rules. When the activity at a contact center is decreasing, a scaling mechanism decreases a number of resources provisioned to the contact center according to rules. The scaling triggers are created, removed, modified, or otherwise classified as correlations between monitored activity and contact center scaling are observed.

Abstract: A content delivery system coupled to a computer network can provide large volumes of content to large numbers of recipients. The content is collected into digests and individual articles to be sent in email via an email channel established by the content delivery system to the recipients through the computer network. Content producers submit content for aggregation into various email deliveries and submit initial scheduling information. The scheduling information may specify target characteristics of preferred recipients of the content as well as general and initial scheduling preferences for email delivery. The content delivery system utilizes the initial scheduling information as a starting point for scheduling email deliveries. The system measures levels of content interaction by the recipients to gauge corresponding interest levels in the content.

Abstract: A content delivery system coupled to a computer network can provide large volumes of content to large numbers of recipients. The content is collected into digests and individual articles to be sent in email via an email channel established by the content delivery system to the recipients through the computer network. Content producers submit content for aggregation into various email deliveries and submit initial scheduling information. The scheduling information may specify target characteristics of preferred recipients of the content as well as general and initial scheduling preferences for email delivery. The content delivery system utilizes the initial scheduling information as a starting point for scheduling email deliveries. The system measures levels of content interaction by the recipients to gauge corresponding interest levels in the content.

Abstract: Techniques for onboarding users to various product features are described. According to various embodiments, information identifying a set of candidate onboarding content items associated with an email type of an email to be transmitted to a particular member of an online social network service is accessed. Thereafter, a first subset of the candidate onboarding content items is removed from the set, responsive to determining that the particular member has already been onboarded to products associated with the candidate onboarding content items in the first subset. Further, a second subset of the candidate onboarding content items is removed from the set, responsive to determining that the particular member has previously viewed and not interacted with the candidate onboard* content items in the second subset. A specific onboarding content item is then dynamically selected from the remaining set of candidate onboarding content items.

Abstract: A content delivery system coupled to a computer network can provide large volumes of content to large numbers of recipients. The content is collected into digests and individual articles to be sent in email via an email channel established by the content delivery system to the recipients through the computer network. Content producers submit content for aggregation into various email deliveries and submit initial scheduling information. The scheduling information may specify target characteristics of preferred recipients of the content as well as general and initial scheduling preferences for email delivery. The content delivery system utilizes the initial scheduling information as a starting point for scheduling email deliveries. The system measures levels of content interaction by the recipients to gauge corresponding interest levels in the content.

Abstract: A milk protein composition for use in treating or preventing chronic local inflammation in humans is disclosed. The invention also relates to the use of the milk protein composition for the manufacture of a nutritional composition and/or pharmaceutical composition for use in treating or preventing chronic local inflammation in humans. A nutritional composition, a pharmaceutical composition and a daily diet for treating or preventing chronic local inflammation in humans are also disclosed.

Abstract: In one embodiment of the invention, a method for printer driver initialization for a non-Microsoft Windows system, includes: copying a selected printer driver from a remote system to a local system, and installing the printer driver on the local system; initializing the printer driver on the local system and generating initialization information for the initialized printer driver; cloning the initialization information, and storing the cloned initialization information on the remote system; and binding the cloned initialization information to the selected printer driver. The remote system may be a non-Microsoft Windows system. The local system may be a Microsoft Windows system.

Abstract: A method and apparatus for inspecting items for the presence of contraband. Trays may be used to hold items as they move through an inspection station. After use, the trays may be mechanically conveyed back to an entry region of the inspection station so that the trays may be used to move other items. Mechanically conveying the trays may enable increased throughput for inspection stations. A tray return may be constructed from multiple modules positioned to the side of an inspection machine. In use at an airport or other similar facility, the tray return may face a passenger use area at an inspection station. Passengers exiting the inspection station may place trays in the tray return. Passengers entering the inspection station may remove a tray from an end of the tray return at an entrance of the inspection station.

Abstract: As combined with a protective garment having a generally tubular portion, such as a protective coat having a sleeve, or such as a pair of protective pants having a pants leg, which may be regarded as being generally tubular, and a drag harness, which is assembled to the generally tubular portion and which facilitates dragging a wear from a hazardous situation. The drag harness includes a loop, which is assembled to and within the generally tubular portion, and a grip, which extends through an aperture in the generally tubular portion. The loop and the grip may be made from a single length of strapping or, alternatively, the loop and the grip may be made from separate lengths of strapping. The loop may have a fixed length or, alternatively, the drag harness may have a running noose, by which the loop is adapted to tighten when the grip is pulled.

Abstract: A protective glove for a firefighter or for an emergency worker has a protrusion, such as a protruding button, which protrudes from one of the finger-covering portions of the protective glove, other than the thumb-covering portion of the protective glove, on a front face of the protective glove, and which facilitates pushing a recessed pushbutton of an emergency device, such as a microphone for a two-radio.

Abstract: An air conditioning unit repair kit includes a capacitor selected based on a size or rating of a compressor, a compressor contactor selected based on a size or rating of the compressor, a filter dryer, and a fan capacitor.

Abstract: A security system with a processor that receives information from multiple sources. The system is illustrated by a network of inspection machines at multiple locations in an airport, such as at check-in desks. These machines provide data to the processor for threat detection processing. The processor provides a central control and data integration point. Centralized control may be used to readily adapt threat detection programs and data integration may allow more accurate or more thorough threat determinations to be made. Moreover, centralized processing of computation intensive operations, such as image reconstruction, may provide for more efficient processor utilization throughout the system, providing a lower total processing cost. Additionally, centralized processing allows for human decision makers to be readily integrated into the system.

Abstract: In a combination wherein a thermal imaging camera having a front lens is mounted to a protective helmet, such as a firefighter's helmet, where the thermal imaging camera is not covered from above by any portion of the protective helmet, wherein a display is mounted below the front area of the brim, and wherein an arm connects the thermal imaging camera to the display, a shroud, which is aluminized so as to be heat-reflective, is adapted, when secured to the protective helmet, to cover the exposed top, side, and front surfaces of the thermal imaging camera, except for a front opening for the front lens and except for a bottom opening, through which the display and the arm connecting the thermal imaging camera to the display can pass when the shroud is being installed.