Abstract: Systems and methods for automated remediation of issues arising in a data management storage system are provided. Deployed assets of a storage solution vendor may deliver telemetry data to the vendor on a regular basis. The received telemetry data may be processed by an AIOps platform to perform predictive analytics and arrive at “community wisdom” from the vendor's installed user base. In one embodiment, an insight-based approach is used to facilitate risk detection and remediation including proactively addressing issues before they turn into more serious problems. For example, based on continuous learning based on the community wisdom and making one or both of a rule set and a remediation set derived therefrom available for use by cognitive computing co-located with a customer's storage system, a risk to which the storage system is exposed may be determined and a corresponding remediation may be deployed to address or mitigate the risk.

Abstract: Systems and methods for automated remediation of issues arising in a data management storage system are provided. Deployed assets of a storage solution vendor may deliver telemetry data to the vendor on a regular basis. The received telemetry data may be processed by an AIOps platform to perform predictive analytics and arrive at “community wisdom” from the vendor's installed user base. In one embodiment, an insight-based approach is used to facilitate risk detection and remediation including proactively addressing issues before they turn into more serious problems. For example, based on continuous learning based on the community wisdom and making one or both of a rule set and a remediation set derived therefrom available for use by cognitive computing co-located with a customer's storage system, a risk to which the storage system is exposed may be determined and a corresponding remediation may be deployed to address or mitigate the risk.

Abstract: Systems and methods for automated remediation of issues arising in a data management storage system are provided. Deployed assets of a storage solution vendor may deliver telemetry data to the vendor on a regular basis. The received telemetry data may be processed by an AIOps platform to perform predictive analytics and arrive at “community wisdom” from the vendor's installed user base. In one embodiment, an insight-based approach is used to facilitate risk detection and remediation including proactively addressing issues before they turn into more serious problems. For example, based on continuous learning based on the community wisdom and making one or both of a rule set and a remediation set derived therefrom available for use by cognitive computing co-located with a customer's storage system, a risk to which the storage system is exposed may be determined and a corresponding remediation may be deployed to address or mitigate the risk.

Abstract: Various methods and systems for using email to convey backup and restore data are disclosed. One method involves: receiving a request to perform a backup system operation; generating an email that includes data and metadata (which is associated with the data); and sending the email to an email address associated with a backup system component. The request can be a backup request, in which case the data includes data to be backed up, and the backup system component is a backup server. Alternatively, the request can be receiving a restore request. In this scenario, the data includes data to be restored, and the backup system component is a backup client.

Abstract: Various methods and systems for using email to convey backup and restore data are disclosed. One method involves: receiving a request to perform a backup system operation; generating an email that includes data and metadata (which is associated with the data); and sending the email to an email address associated with a backup system component. The request can be a backup request, in which case the data includes data to be backed up, and the backup system component is a backup server. Alternatively, the request can be receiving a restore request. In this scenario, the data includes data to be restored, and the backup system component is a backup client.