Abstract: A system for tracking position of one or more moving transmission sources is disclosed. The transmission source can transmit a signal while moving from a first position to a first expected position and a receiver can receive the signal. The transmission source can include an antenna. An audio source can transmit an audio signal at a predetermined frequency and a controller can determine a second position of the transmission source, calculate an offset between the second position with the first expected position, and compare the offset with a predetermined threshold. A first rate of movement can be calculated based on a distance traveled between the first position and the second position with respect to the predetermined frequency. A first indication can be transmitted to at least one user device including the first location offset with the predetermined threshold and the first rate of movement.

Abstract: A system for tracking position of one or more moving transmission sources is disclosed. The transmission source can transmit a signal while moving from a first position to a first expected position and a receiver can receive the signal. The transmission source can include an antenna. An audio source can transmit an audio signal at a predetermined frequency and a controller can determine a second position of the transmission source, calculate an offset between the second position with the first expected position, and compare the offset with a predetermined threshold. A first rate of movement can be calculated based on a distance traveled between the first position and the second position with respect to the predetermined frequency. A first indication can be transmitted to at least one user device including the first location offset with the predetermined threshold and the first rate of movement.

Abstract: Embodiments of the present invention are directed generally to use of biometric identification during a call for detecting an anomaly occurring in the call, such as a change in the parties participating on the call. Communication between parties of a call is monitored and biometric identification is performed using the communication. According to one exemplary embodiment, biometric prints, such as voice prints, face prints, etc., are obtained for parties that are authorized to participate on a call. The call is then monitored and biometric data (e.g., audio, video, etc.) captured from communication during the call is compared with the biometric prints of the authorized parties to detect changes in the parties participating on the call, such as a new, unauthorized party joining the call. Thus, a call processing system can detect anomalies occurring during monitored calls, such as three-way calling, a handoff of a call, etc.

Abstract: A system for tracking position of one or more moving transmission sources is disclosed. The transmission source can transmit a signal while moving from a first position to a first expected position and a receiver can receive the signal. The transmission source can include an antenna. An audio source can transmit an audio signal at a predetermined frequency and a controller can determine a second position of the transmission source, calculate an offset between the second position with the first expected position, and compare the offset with a predetermined threshold. A first rate of movement can be calculated based on a distance traveled between the first position and the second position with respect to the predetermined frequency. A first indication can be transmitted to at least one user device including the first location offset with the predetermined threshold and the first rate of movement.

Abstract: A system for tracking position of one or more moving transmission sources is disclosed. The transmission source can transmit a signal while moving from a first position to a first expected position and a receiver can receive the signal. The transmission source can include an antenna. An audio source can transmit an audio signal at a predetermined frequency and a controller can determine a second position of the transmission source, calculate an offset between the second position with the first expected position, and compare the offset with a predetermined threshold. A first rate of movement can be calculated based on a distance traveled between the first position and the second position with respect to the predetermined frequency. A first indication can be transmitted to at least one user device including the first location offset with the predetermined threshold and the first rate of movement.

Abstract: Embodiments of the present invention are directed generally to use of biometric identification during a call for detecting an anomaly occurring in the call, such as a change in the parties participating on the call. Communication between parties of a call is monitored and biometric identification is performed using the communication. According to one exemplary embodiment, biometric prints, such as voice prints, face prints, etc., are obtained for parties that are authorized to participate on a call. The call is then monitored and biometric data (e.g., audio, video, etc.) captured from communication during the call is compared with the biometric prints of the authorized parties to detect changes in the parties participating on the call, such as a new, unauthorized party joining the call. Thus, a call processing system can detect anomalies occurring during monitored calls, such as three-way calling, a handoff of a call, etc.

Abstract: Embodiments of the present invention are directed generally to use of biometric identification during a call for detecting an anomaly occurring in the call, such as a change in the parties participating on the call. Communication between parties of a call is monitored and biometric identification is performed using the communication. According to one exemplary embodiment, biometric prints, such as voice prints, face prints, etc., are obtained for parties that are authorized to participate on a call. The call is then monitored and biometric data (e.g., audio, video, etc.) captured from communication during the call is compared with the biometric prints of the authorized parties to detect changes in the parties participating on the call, such as a new, unauthorized party joining the call. Thus, a call processing system can detect anomalies occurring during monitored calls, such as three-way calling, a handoff of a call, etc.

Abstract: Embodiments of the present invention are directed generally to use of biometric identification during a call for detecting an anomaly occurring in the call, such as a change in the parties participating on the call. Communication between parties of a call is monitored and biometric identification is performed using the communication. According to one exemplary embodiment, biometric prints, such as voice prints, face prints, etc., are obtained for parties that are authorized to participate on a call. The call is then monitored and biometric data (e.g., audio, video, etc.) captured from communication during the call is compared with the biometric prints of the authorized parties to detect changes in the parties participating on the call, such as a new, unauthorized party joining the call. Thus, a call processing system can detect anomalies occurring during monitored calls, such as three-way calling, a handoff of a call, etc.

Abstract: Systems and methods are provided for score-driven management of such recordings. A score is assigned to a recording based at least in part on a plurality of monitored events that are detected for the call being recorded, and such score is then used for managing the recording, such as managing storage and/or post-processing of the recording. A recording manager is provided, which is operable to perform score-driven management of a recording. According to one embodiment, an initial score is determined for a recording at the initiation of the call being recorded. Such initial score may be determined based on fixed factors that are known at the time of the call's initiation. Various events related to the call are monitored during the call, and the score is then revised based on detected events. Management of storage, post-processing, and/or other handling of the recording is then based on the score assigned thereto.

Abstract: Embodiments of the present invention are directed generally to recording communication of a call utilizing a multi-channel recording technique. According to one exemplary embodiment, inbound communication from each party to a call (e.g., from each communication device that is party to a call) to a recording system is assigned to a separate channel, and communication on each channel is independently recorded. Further, during the call, a control channel is generated that correlates the multiple communication channels. The independently recorded communication channels and control channel may be used to analyze a recorded call from any desired perspective. For instance, communication from a given party may be analyzed in isolation. Further, the control channel enables the recorded multiple communication channels to be correlated such that the communication received (e.g., heard) by any selected party may be accurately re-created for analysis thereof.

Abstract: Data related to a call is stored to a container in a manner that enables the data to be authenticated. “Container” refers to any type of data structure for storing data, such as a file, database, etc. Thus, a protected container is provided to which captured information relating to a call (e.g., recorded audio of the call, captured application data, captured external data, etc.) is stored. The protected container enables detection of any tampering of the protected data, as well as authentication of such data. A multi-channel recording technique is used to record audio for each outbound channel of a call. Each channel of the audio may be watermarked, and a signature may be generated for use in authenticating the audio data. Information relating to the call (e.g., captured audio, application data, external data, etc.) is captured and streamed into the protected container during the call (i.e., in real time).

Abstract: Disclosed are systems and methods for using messages received from a remote switch to detect remote call forwarding. Embodiments utilize call intelligence associated with a database on an SS7 network to receive messages from a terminating switch. The return address of the message may be compared to an expected terminating switch address to confirm that the expected switch terminated the call. Embodiments may further compare a terminating phone number contained within the received message to an expected terminating phone number. Embodiments provide for various call handling in the event that a query is received from a switch other than the expected terminating switch. Such call handling may include terminating the call, recording the call, attempting to identify the called party, notifying proper authorities of the call, and/or the like.

Abstract: Embodiments connect a call in which at least one party is a VoIP call party and monitoring resulting VoIP signals for unauthorized call activity, such as three-way call activity. The monitoring may include monitoring the call for suspend and/or resume events to detect the unauthorized call activity, the suspend and resume events may be generated by a telephone system and passed into a VoIP system associated with the VoIP call party. The monitoring may be carried out by an agent disposed between a VoIP gateway and the VoIP call party or by the VoIP gateway itself.

Abstract: Embodiments connect a call in which at least one party is a VoIP call party and monitoring resulting VoIP signals for unauthorized call activity, such as three-way call activity. The monitoring may include monitoring the call for suspend and/or resume events to detect the unauthorized call activity, the suspend and resume events may be generated by a telephone system and passed into a VoIP system associated with the VoIP call party. The monitoring may be carried out by an agent disposed between a VoIP gateway and the VoIP call party or by the VoIP gateway itself.

Abstract: A telecommunication system includes telecommunication resources, points, and a connection manager. The connection manager is configured to establish connections between the telecommunications resources and the points in response to a request from an application. The connection manager uses routing tables to select the most efficient route from the available routes between a telecommunications resource and a point. The routing tables establish the connection by sending a request to allocate a telecommunications resource to a session manager.

Abstract: A telecommunication system includes telecommunication resources, points, and a connection manager. The connection manager is configured to establish connections between the telecommunications resources and the points in response to a request from an application. The connection manager uses routing tables to select the most efficient route from the available routes between a telecommunications resource and a point. The routing tables establish the connection by sending a request to allocate a telecommunications resource to a session manager.