Abstract: The present disclosure provides systems and methods performed in a central system. An initial entity model comprising a plurality of artefacts is formed. A runtime engine determines a plurality of available agent engagements based on the initial entity model. Responsive to an input selecting one of the available agent engagements, a notification is sent to an external autonomous agent. An indication of an action to be performed is received from the external autonomous agent. Responsive thereto, a message is sent to an external service indicating the action, thereby causing the action to be performed. The entity model is updated with a new artefact corresponding to the performed action, and a further plurality of agent actions is determined based on the updated entity model.

Abstract: A method and system for providing on a user computer supplied information from at least one information supplier, the supplied information relating to the primary information displayed via an application in which: (a) the state of the application displaying the primary information to the user is monitored; (b) a context packet derived from the primary information is provided to at least one information supplier; (c) the supplied information from the at least one information supplier, which relates to the primary information is received; and (d) the supplied information is displayed such that it can be viewed by the user simultaneously with the primary information.