Abstract: A message communication channel is described. In an implementation, a method includes determining whether an intended recipient of a message is included in a list; and when the intended recipient is included, configuring the message to indicate that a particular image which represents a sender of the message is specified for output in conjunction with messages from the sender by the intended recipient.

Abstract: A web based sign-off process that allows a customer and an installation technician to electronically sign-off on a broadband installation for the purpose of recording that service is operating correctly thereby enabling the service providers to start billing for the broadband service. The sign-off takes place once the broadband installation is complete by navigating to a web site containing a sign-off form. Once the form is filled out by the customer and the technician, it is returned over a network to a service provider. The service provider modifies the customer's billing entry so that billing can commence at a broadband access rate.

Abstract: The present invention provides for assisting a user in efficiently interacting with a mobile device by providing a persistent graphical user interface, e.g., a sidebar tile. This persistent user interface allows direct exposure to the mobile device without requiring the user to launch or open an application for interacting with the mobile device. Further this persistent user interface may include state or status information for attributes or features of a mobile device, e.g., battery power, ringer volume, signal strength, etc., which may be represented as objects or bar parts. These objects that show status may be automatically updated for providing a useful visual representation showing the current state of the features. Further, the persistent user interface may include objects representing the functionality of the mobile device, e.g., configuration, ringer volume, making a call, etc., which provides for easy accessibility at a single entry point for interacting with the mobile device.

Abstract: A web based sign-off process that allows a customer and an installation technician to electronically sign-off on a broadband installation for the purpose of recording that service is operating correctly thereby enabling the service providers to start billing for the broadband service. The sign-off takes place once the broadband installation is complete by navigating to a web site containing a sign-off form. Once the form is filled out by the customer and the technician, it is returned over a network to a service provider. The service provider modifies the customer's billing entry so that billing can commence at a broadband access rate.