Abstract: A data processing system program to develop, train, and implement a neural network for identifying customers who represent a bad debt risk is disclosed. A feature vector is applied to a neural network to generate outputs that approximate the relative likelihood that customers who are the subjects of the records used to generate the feature vector will be a bad debt risk. Statistical values relating categorical attributes of the customers to the likelihood of their becoming a bad debt risk are substituted for the categorical attributes, and the attributes are normalized before the feature vector is applied to the network. In one embodiment the customers are customers of a long distance service provider.

Abstract: An approach provides detection of unauthorized use of data services. A determination is made as to whether connections supporting remote access to a data network are completed. The number of completed connections associated with a selected attribute is tracked over a time period. It is then determined whether the number of completed connections satisfies a connection frequency threshold. A fraud alert is generated if the connection frequency threshold is satisfied.

Abstract: An approach provides detection of unauthorized use of data services. The number of data calls for access to a data network is tracked over a predetermined time period, and the cumulative duration of the data calls is determined. Thereafter, a determination is made as to whether the number of the data calls and the cumulative duration satisfy, respectively, a first threshold and a second threshold. A potential fraudulent use of the account is determined, if the thresholds are satisfied.

Abstract: An approach provides fraud detection in support of data communication services. A threshold corresponding to a geographic location is set. The threshold corresponds to duration of a call supporting data communications. It is determined whether the call duration exceeds the threshold. A fraud alert is generated if the monitored call duration exceeds the threshold.

Abstract: An approach provides fraud detection in support of data communication services. A usage pattern associated with a particular account for remote access to a data network is monitored. The usage pattern is compared with a reference pattern specified for the account. A fraud alert is selectively generated based on the comparison.