Abstract: Some implementations disclosed herein provide systems and methods that use an inmate-accessible electronic briefcase to facilitate an inmate's organization of significant content. Electronic documents are created and stored in an organized document storage area that may be accessed while the inmates are incarcerated and after the inmates are released.

Abstract: Secure, controlled, interactive virtual visitation for confinement institution inmates is provided using computing devices connected through a network by managing the scheduling of visitation sessions and use of shared visitation session resources, ensuring the identities of the inmate and the person with whom the inmate is to interact in the virtual visitation session, and by monitoring the interactions and communications during the virtual visitation sessions to detect prohibited activities. Another embodiment of the invention uses a virtual desktop shared from a remote server to ensure that an inmate does not have access to prohibited applications or content during a virtual visitation session.

Abstract: Some implementations disclosed herein provide systems and methods that use an inmate-accessible electronic briefcase to facilitate an inmate's organization of significant content. Electronic documents are created and stored in an organized document storage area that may be accessed while the inmates are incarcerated and after the inmates are released.

Abstract: Some implementations provide input-triggered user verification. This may involve trigging a user verification (e.g., capture of an image, sound, fingerprint, etc.) to verify a user's identity based on input (e.g., typing) received ad the device. Triggering the user-verification based on receiving input may help ensure that the image, sound, fingerprint, etc. is captured at a time when the user is close to the device, touching the finger-print sensor, and/or in view of the camera during the capturing. Some implementations provide user verification based on a user-identification of a previously selected image. This may involve using an inmate-selected picture or other image to recover a forgotten alphanumeric reference. Some implementations of the invention disclosed herein provide user verification based on a computer-vision identification of a wearable identification tag. This may involve using an image of the user's identification tag worn on the user's wrist to verify the user's identity.

Abstract: Implementations disclosed herein provide a charging station configured to attach to or be positioned adjacent to a wall in a confinement institution and to simultaneously charge multiple tablets, mobile phones, laptops, or other portable electronic devices. In some implementations, the charging station is configured with protective sides that may help protect inserted electronic devices from damage. The charging and use of the electronic devices within the confinement institution may be automatically managed based connections at the charging stations, communications with the electronic devices, audio, images, or video of the electronic devices or users captured cameras on the charging station or the electronic devices, and/or information provided by the users.

Abstract: Implementations disclosed herein provide a charging station configured to attach to or be positioned adjacent to a wall in a confinement institution and to simultaneously charge multiple tablets, mobile phones, laptops, or other portable electronic devices. In some implementations, the charging station is configured with protective sides that may help protect inserted electronic devices from damage. The charging and use of the electronic devices within the confinement institution may be automatically managed based connections at the charging stations, communications with the electronic devices, audio, images, or video of the electronic devices or users captured cameras on the charging station or the electronic devices, and/or information provided by the users.

Abstract: Implementations disclosed herein provide user interfaces that are configured to selectively use and present device and system resources in ways that motivate inmate engagement with self-administered courses. One example of this is a user interface that is provided with music enabling capabilities as a reward to motivate course engagement. The user interface presents a segment of course material of one or more self-administered courses and the app determines an engagement score indicating a level of engagement by the inmate with the segment of the course material. The app determines that the inmate qualifies for a music reward based on the engagement score satisfying reward criteria, and accordingly displays, on the user interface, a notification of the music reward and/or enables music on the inmate device, for example, during display of a second segment of the course material.

Abstract: Some implementations disclosed herein provide systems and methods that use an inmate-accessible electronic briefcase to facilitate an inmate's organization of significant content. Electronic documents are created and stored in an organized document storage area that may be accessed while the inmates are incarcerated and after the inmates are released.

Abstract: Some implementations provide input-triggered user verification. This may involve trigging a user verification (e.g., capture of an image, sound, fingerprint, etc.) to verify a user's identity based on input (e.g., typing) received ad the device. Triggering the user-verification based on receiving input may help ensure that the image, sound, fingerprint, etc. is captured at a time when the user is close to the device, touching the finger-print sensor, and/or in view of the camera during the capturing. Some implementations provide user verification based on a user-identification of a previously selected image. This may involve using an inmate-selected picture or other image to recover a forgotten alphanumeric reference. Some implementations of the invention disclosed herein provide user verification based on a computer-vision identification of a wearable identification tag. This may involve using an image of the user's identification tag worn on the user's wrist to verify the user's identity.

Abstract: Secure, controlled, interactive virtual visitation for confinement institution inmates is provided using computing devices connected through a network by managing the scheduling of visitation sessions and use of shared visitation session resources, ensuring the identities of the inmate and the person with whom the inmate is to interact in the virtual visitation session, and by monitoring the interactions and communications during the virtual visitation sessions to detect prohibited activities. Another embodiment of the invention uses a virtual desktop shared from a remote server to ensure that an inmate does not have access to prohibited applications or content during a virtual visitation session.

Abstract: Some implementations disclosed herein provide systems and methods that use an inmate-accessible electronic briefcase to facilitate an inmate's organization of significant content. Electronic documents are created and stored in an organized document storage area that may be accessed while the inmates are incarcerated and after the inmates are released.

Abstract: Some implementations disclosed herein provide systems and methods that use an inmate-accessible electronic briefcase to facilitate an inmate's organization of significant content. Electronic documents are created and stored in an organized document storage area that may be accessed while the inmates are incarcerated and after the inmates are released.

Abstract: Implementations disclosed herein provide a charging station configured to attach to or be positioned adjacent to a wall in a confinement institution and to simultaneously charge multiple tablets, mobile phones, laptops, or other portable electronic devices. In some implementations, the charging station is configured with protective sides that may help protect inserted electronic devices from damage. The charging and use of the electronic devices within the confinement institution may be automatically managed based connections at the charging stations, communications with the electronic devices, audio, images, or video of the electronic devices or users captured cameras on the charging station or the electronic devices, and/or information provided by the users.

Abstract: Secure, controlled, interactive virtual visitation for confinement institution inmates is provided using computing devices connected through a network by managing the scheduling of visitation sessions and use of shared visitation session resources, ensuring the identities of the inmate and the person with whom the inmate is to interact in the virtual visitation session, and by monitoring the interactions and communications during the virtual visitation sessions to detect prohibited activities. Another embodiment of the invention uses a virtual desktop shared from a remote server to ensure that an inmate does not have access to prohibited applications or content during a virtual visitation session.

Abstract: Systems and methods for providing services to administrative personnel and other persons using electronic devices in an institution. One method involves receiving an identifier entered as input on an electronic device and receiving a security code entered as input on the portable electronic device or transmitted to the electronic device, wherein the security code was generated by a security token and security codes generated by the security token change over time. The method further involves authenticating the person based on the identifier and the security code and allowing access to one or more administrative services based on the authenticating.

Abstract: Methods and systems for automating messaging in an institutional setting by assigning a resident of an institution a control mechanism, providing the resident access to a messaging system via a telecommunications system, and providing one or more message options to the resident as a function of the resident's control mechanism.

Abstract: Systems and methods for providing services to administrative personnel and other persons using electronic devices in an institution. One method involves receiving an identifier entered as input on an electronic device and receiving a security code entered as input on the portable electronic device or transmitted to the electronic device, wherein the security code was generated by a security token and security codes generated by the security token change over time. The method further involves authenticating the person based on the identifier and the security code and allowing access to one or more administrative services based on the authenticating.

Abstract: Secure, controlled, interactive virtual visitation for confinement institution inmates is provided using computing devices connected through a network by managing the scheduling of visitation sessions and use of shared visitation session resources, ensuring the identities of the inmate and the person with whom the inmate is to interact in the virtual visitation session, and by monitoring the interactions and communications during the virtual visitation sessions to detect prohibited activities. Another embodiment of the invention uses a virtual desktop shared from a remote server to ensure that an inmate does not have access to prohibited applications or content during a virtual visitation session.

Abstract: Techniques for verifying identity and/or location of a customer. One embodiment involves receiving a customer-provided address from a customer in a communication via a computer network or telephone network. The customer is a person or entity paying to receive calls from a resident of a controlled access residential institution. The embodiment further involves accessing a computer system to identify location information associated with the customer, the location information derived from additional information within or about the communication and determining a reliability estimate of the customer-provided address by comparing the customer-provided address with the location information associated with the customer that was identified based on the additional information. The embodiment may involve notifying a telecommunications provider, the controlled access residential institution, or law enforcement based on the reliability estimate of the customer-provided address.