Abstract: An enhanced delivery system (300) for field service providers is disclosed. In its simplest form, the delivery system (300), can comprise the steps of: granting (305) permission to a service provider to provide a designated service at an assigned location; traveling (310) to the assigned location to provide a service; remotely actuating (315) an access point to gain access to a restricted area; accessing (320) the restricted area through the access point; providing (325) a service in connection with the restricted area; and closing (330) the access point after accessing the restricted area. The system (300) facilitates and simplifies access to restricted areas, and contributes to routinizing the service process for enhanced efficiencies.

Abstract: A computer network is disclosed that is used to manage the activities of a network of service technicians and to coordinate intermodal transportation equipment repair service orders and subsequent invoices to customers. In this computer network, service and repair data is gathered, service orders are assigned, information about work performed by service technicians is entered, customer signatures are captured, and data is generated and exported to a server computer, and subsequently to a central computer wherein it can be combined with other data and used for a number of purposes.

Abstract: A computer maintenance and repair network is disclosed that is used to manage the activities of a network of service technicians and to coordinate equipment maintenance and repair service orders and subsequent invoices to customers. In this computer network, service and repair data is gathered, service orders are assigned, information about work performed by service technicians is entered, customer signatures are captured, and data is generated and exported to a central computer wherein it can be combined with other data and used for a number of purposes.