Patents by Inventor John Zurick

John Zurick has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20190295163
    Abstract: A system and method for assisting loan borrowers in assessing possible repayment options includes collecting borrower information and classifying borrowers according to campaign groups. Borrowers in each campaign group are contacted in a manner specifically designed for that campaign group to optimize the likelihood of generating a response from the borrower. A chatbot is used to generate a text or voice conversation with the borrower utilizing simple and short questions and answers to obtain information from the borrower and determine the borrower's eligibility for different repayment options. The chatbot then provides the borrower with a list of options which the borrower may select from. The system and method also includes providing a complete transcripts of the conversation to the borrower.
    Type: Application
    Filed: March 26, 2019
    Publication date: September 26, 2019
    Inventors: John Zurick, Lee Latimer, Matt Mantia, Mike Foulk, Sara Wilson, Erica Delaney