Patents by Inventor Jonathan A. Clark

Jonathan A. Clark has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Secure processing of confidential information on a network
    Patent number: 10491413
    Abstract: A system, method, and apparatus for processing confidential information. In one embodiment, the method includes: receiving confidential information on an incoming line coupled to the call center server; intercepting a DTMF tone portion of the confidential information at an encoder located between the incoming line and an agent at the remote client; and processing the DTMF tone at approximately the same time for two separate data paths, wherein a first path contains encoded confidential information for a call server, and a second path contains no confidential information for the agent.
    Type: Grant
    Filed: September 20, 2012
    Date of Patent: November 26, 2019
    Inventor: Jonathan A. Clark
  • Secure Processing of Confidential Information on a Network
    Publication number: 20130077773
    Abstract: A system, method, and apparatus for processing confidential information. In one embodiment, the method includes: receiving confidential information on an incoming line coupled to the call center server; intercepting a DTMF tone portion of the confidential information at an encoder located between the incoming line and an agent at the remote client; and processing the DTMF tone at approximately the same time for two separate data paths, wherein a first path contains encoded confidential information for a call server, and a second path contains no confidential information for the agent.
    Type: Application
    Filed: September 20, 2012
    Publication date: March 28, 2013
    Inventor: Jonathan A. Clark