Patents by Inventor Jonathan Altschuler

Jonathan Altschuler has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20250013821
    Abstract: Methods and systems for transcript-based bot creation are provided. Information may be stored in memory regarding different automation templates associated with different statement types. A transcript may be imported that includes statements, which may be analyzed and classified as one or more of the different statement types. The imported transcript may be displayed in a graphic user interface with its statements displayed in accordance with the automation templates associated with the respective statement type. User input may be received, including modification input that modifies at least one automation template associated with at least one statement of the displayed transcript designated as an integration point. A custom bot may thereafter be generated based on the modification input and configured to conduct a conversation based on the imported template and to initiate a workflow at the integration point in accordance with the modified automation template.
    Type: Application
    Filed: April 17, 2024
    Publication date: January 9, 2025
    Applicant: LIVEPERSON, INC.
    Inventors: Ravikiran Chittari, Eswar Priyadarshan, Robert LoCascio, Jonathan Altschuler, Suresh Ramakrishnaiah, Htet Win, Chuqing He, Matthew Dunn
  • Patent number: 11995396
    Abstract: Methods and systems for transcript-based bot creation are provided. Information may be stored in memory regarding different automation templates associated with different statement types. A transcript may be imported that includes statements, which may be analyzed and classified as one or more of the different statement types. The imported transcript may be displayed in a graphic user interface with its statements displayed in accordance with the automation templates associated with the respective statement type. User input may be received, including modification input that modifies at least one automation template associated with at least one statement of the displayed transcript designated as an integration point. A custom bot may thereafter be generated based on the modification input and configured to conduct a conversation based on the imported template and to initiate a workflow at the integration point in accordance with the modified automation template.
    Type: Grant
    Filed: October 30, 2020
    Date of Patent: May 28, 2024
    Assignee: LIVEPERSON, INC.
    Inventors: Ravikiran Chittari, Eswar Priyadarshan, Robert LoCascio, Jonathan Altschuler, Suresh Ramakrishnaiah, Htet Win, Chuqing He, Matthew Dunn
  • Publication number: 20210150137
    Abstract: Methods and systems for transcript-based bot creation are provided. Information may be stored in memory regarding different automation templates associated with different statement types. A transcript may be imported that includes statements, which may be analyzed and classified as one or more of the different statement types. The imported transcript may be displayed in a graphic user interface with its statements displayed in accordance with the automation templates associated with the respective statement type. User input may be received, including modification input that modifies at least one automation template associated with at least one statement of the displayed transcript designated as an integration point. A custom bot may thereafter be generated based on the modification input and configured to conduct a conversation based on the imported template and to initiate a workflow at the integration point in accordance with the modified automation template.
    Type: Application
    Filed: October 30, 2020
    Publication date: May 20, 2021
    Applicant: LIVEPERSON, INC.
    Inventors: Ravikiran Chittari, Eswar Priyadarshan, Robert LoCascio, Jonathan Altschuler, Suresh Ramakrishnaiah, Htet Win, Chuqing He, Matthew Dunn
  • Patent number: 10853568
    Abstract: Methods and systems for transcript-based bot creation are provided. Information may be stored in memory regarding different automation templates associated with different statement types. A transcript may be imported that includes statements, which may be analyzed and classified as one or more of the different statement types. The imported transcript may be displayed in a graphic user interface with its statements displayed in accordance with the automation templates associated with the respective statement type. User input may be received, including modification input that modifies at least one automation template associated with at least one statement of the displayed transcript designated as an integration point. A custom bot may thereafter be generated based on the modification input and configured to conduct a conversation based on the imported template and to initiate a workflow at the integration point in accordance with the modified automation template.
    Type: Grant
    Filed: November 14, 2019
    Date of Patent: December 1, 2020
    Assignee: LIVEPERSON, INC.
    Inventors: Ravikiran Chittari, Eswar Priyadarshan, Robert LoCascio, Jonathan Altschuler, Suresh Ramakrishnaiah, Htet Win, Chuqing He, Matthew Dunn
  • Publication number: 20200159991
    Abstract: Methods and systems for transcript-based bot creation are provided. Information may be stored in memory regarding different automation templates associated with different statement types. A transcript may be imported that includes statements, which may be analyzed and classified as one or more of the different statement types. The imported transcript may be displayed in a graphic user interface with its statements displayed in accordance with the automation templates associated with the respective statement type. User input may be received, including modification input that modifies at least one automation template associated with at least one statement of the displayed transcript designated as an integration point. A custom bot may thereafter be generated based on the modification input and configured to conduct a conversation based on the imported template and to initiate a workflow at the integration point in accordance with the modified automation template.
    Type: Application
    Filed: November 14, 2019
    Publication date: May 21, 2020
    Applicant: LIVEPERSON, INC.
    Inventors: Ravikiran Chittari, Eswar Priyadarshan, Robert LoCascio, Jonathan Altschuler, Suresh Ramakrishnaiah, Htet Win, Chuqing He, Matthew Dunn